The two handymen sent never showed up but lied and had no proof of coming not even a phone call to let me know they arrived or picture of my door or building so I know they came called Angi customer care to report the incident and got no response or reschedule till date . Don’t waste your money and time over an over hyped service

Today is the second time that the appointment has been cancelled 1/2 hour before the appointment. This is unacceptable and unprofessional. They have made another appointment for Wednesday, July 1 at 2:00 pm. If this appointment is cancelle3d for a third time, I expect a complete refund for the product and I will post my dissatisfaction with both Angi and Wal-Mart on all of my social media.

Sofa uncomfortable, I didn’t use Angi, because my assemble appointment rescheduled twice and I was not satisfied that I canceled the service cause it too long for someone to come out to assemble the sofa. Sofa looked much softer in the picture, it’s too hard and I’d like to return the sofa for something better

The legs that screw on the back of the back-rest are absurd; they stick out enough to keep the sofa away from the wall a ridiculous amount of space. I'm sure I would be glad to pay a few dollars more if the legs were collapsible or used a hinge that allowed them to retract into the back-rest (hidden!).

They never came to my house for what I paid for. I don’t like my refund back and I was not satisfied because they never came. Nobody never called. Nobody never said nothing and I’ll give us a bad review. I would like to talk to customer service concern this matter. it is still in the box. Look like I gotta try to put it together myself. I was not satisfied. .

My assembly pro had given me a call letting me know she could come early if I was available, which is something I was hoping would happen!! she had great communication and she was very quick and efficient with her work! I would absolutely get this service again for my big furniture assembly needs!

Refuse to take out the old sofa, for it was not in his Job Description, even though I told whoever was in charge that the Old Sofa had to be removed. After a while of debating, he took out the Old Sofa only to leave it on the porch. Half of the service, I would say.

Didn’t need the service from Angi as there was nothing to put together. When I contacted Angi they said refund in 10 days. It’s way last that now. When I reached out to them again they said contact Walmart. Walmart said they could do nothing and to contact Angi. Somebody is full of it!!

They could not find a pro in my area so they rescheduled my installation service. The reschedule day I waited and no one ever showed up. I contacted customer service and they said they would have to reschedule again for a few days out. I ended up canceling the installation because it was ridiculous that I had to wait and keep being rescheduled.

While the sofa was a bit lighter than the picture, it’s great. Unless you’re really handy I strongly recommend getting the assembly service. It came in three boxes which I was able to get to my apartment. So obviously it was very tightly packed and in many pieces.