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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
645 ratings645 reviews
  1. 5 stars49% (314)
  2. 4 stars5% (33)
  3. 3 stars2% (16)
  4. 2 stars3% (19)
  5. 1 star41% (263)

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Showing 11-20 of 645 reviews
Jun 4, 2026
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They NEVER came or Contacted or Assembled. Spent half an hour TRYING to get a refund BUT no success 🙀😡😿 I will NEVER order furniture from Walmart and only have BOXES in my living room. I just got out of 5 months in hospital and wanted comfortable furniture BUT only have a rollator walker to sit on!!!!

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Jul 10, 2026
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No response

I paid for assembly services and never received an email or anything. AI answers and I have to argue with a non human to speak to a real rep. Finally I get a real person and she gave me the same info and still nothing. I will never use Angi, it's my first and last time

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there Barbara, Thanks for sharing your feedback. We want to apologize for the challenges you have experienced with getting your booking completed. Please email us at walmartinquiries@angi.com if there is anything we can do to turn things around. Thank you in advance, The Angi Team

Jun 15, 2026
Reviewer name: Meg
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

When the installer called me on the phone to say he was coming to set up my couch, I explained the couch had been canceled but that a second couch was on the way. When I ask him if he was licensed, bonded, and insured, he got very angry with me and very indignant and said nobody had ever asking that question and wanted to know why I was asking. Then he was untruthful about what company he works for as the installer. He told me he didn't have time to listen to my Customer Service complaints, and he had no intention of ever coming out. Then he hung up on me. I'm unsure as to whether he would be the same installer for the couch that is on its way to me now. If so, he made me fearful to have him in my home because he was so angry. His name is Eric B. You guys need to drop him as a representative of Walmart. He is horrible to deal with.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Jul 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

sofa didn't get assembled because your skilled pro didn't show up at 9:00 am like you told me! He called me after 9:00 am saying he was on his way! When it was getting close to 10:00 am I texted him to let him know I was not pleased with him being late so I cancelled him! Then I get a knock on the door and I told him I didn't want him to put the sofa together because he has no concerns about me and I am very sick and have business to take care of and I would not let him do what is supposed to be skilled pro work! I want my $89 refunded immediately! Thank you and I will not be ordering nothing else from Walmart that needs a skilled pro!

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Thanks for your feedback. We are so sorry to hear about this.<br />We would love to help turn things around immediately. Please email us at walmartinquiries&#64;angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 17, 2026
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

While the sofa was a bit lighter than the picture, it's great. Unless you're really handy I strongly recommend getting the assembly service. It came in three boxes which I was able to get to my apartment. So obviously it was very tightly packed and in many pieces.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Jun 29, 2026
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Still waiting for someone to keep the appointment

Today is the second time that the appointment has been cancelled 1/2 hour before the appointment. This is unacceptable and unprofessional. They have made another appointment for Wednesday, July 1 at 2:00 pm. If this appointment is cancelle3d for a third time, I expect a complete refund for the product and I will post my dissatisfaction with both Angi and Wal-Mart on all of my social media.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Mark, please accept our apologies for the difficulties you&#39;ve experienced with your sofa assembly booking. We would love the chance to fix this. When you have a moment, please reach out to us at walmartinquiries&#64;angi.com so we can assist you. Thank you for your patience. – The Angi Team

Jul 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

the person that was to assemble my love seat that i purchased on line never showed up. i assembled it myself. it took me 6 hours. the back rest and foot rest are nice with 6 inch cushoning but,the seat cushon was so thin. 2 inches tops.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, we are sorry to hear your provider did not arrive during your scheduled time. This is not the<br />experience our team strives to give our valued customers. Please email us at walmartinquiries&#64;angi.com at your earliest convenience so we can work closely with you to get this job done. Thank you in advance. The Angi Team

Jul 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Angis app sucks

if I could get hold of someone from the assembly that was already set up through Walmart and Angi I might be happy. nothing works on their app and I can't find anything out about when the handyman is coming or even if he's coming

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there. We are so sorry to hear that you experienced trouble reaching us through the app. We know how communication issues can be, and this is not the smooth experience we want for our customers. We want to make things right for you. Please email us directly at walmartinquiries&#64;angi.com at your earliest convenience so our team can get in touch and assist you. Thank you for bringing this to our attention, and we look forward to helping you!<br /><br />Best regards,<br />The Angi Team.

Aug 7, 2026
Reviewer name: Virginia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I did not have to use the service because I was able to do it. I see his reviews his assembly service professionalism would have completed the job effectively.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there Virginia, thank you for sharing your experience! We<br />appreciate you writing in and can’t wait to have you for your next<br />assembly service. Enjoy your day! The Angi Team

Jul 14, 2026
Reviewer name: Shirley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Work

The installer arrived on time (a little early) and assembled the sofa in a very professional manner. I was pleased with the quality of his work and his completion in a timely manner.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Shirley, we truly appreciate you sharing your experience! It&#39;s wonderful to know our installer got everything put together. Thank you for choosing us!