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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
710 ratings710 reviews
  1. 5 stars49% (351)
  2. 4 stars5% (36)
  3. 3 stars2% (16)
  4. 2 stars3% (21)
  5. 1 star40% (286)
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Showing 11-20 of 710 reviews
Jul 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I'm waiting on my refund I paid for the assembly and they canceled so and rescheduled and it was too far off and I needed it done sooner than that so I did it myself I'm waiting on my refund I did it over 24 hours in advance I still have not received it yet and it's been over a week

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, we are very sorry for this experience and the delay in getting your refund. When you’re able, please email us at walmartinquiries@angi.com with a bit more detail so we can take a closer look and support you. We’ll keep an eye out for your message. Take care, The Angi Team

Sep 3, 2026
Reviewer name: Michael
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

To friendly

Well he came 2 days later. In which he did a good job! But a week and a half later, he texted me if I was single and available for a date! Mind you my adult son opened the door! I was sitting on the couch watching TV.....wasn't wearing anything special, and no makeup.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Angela, we are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and provide support. Thank you in advance. The Angi Team

Aug 7, 2026
Reviewer name: Nadine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Contacted for Assembly Appointment

I have not been contacted to have my sofa assembled! And it’s now Friday 7 August and I have company coming on Monday 10 August! I’m very unhappy because now, I have to either assemble it myself or hire someone on short notice! Absolutely NOT acceptable! Thanks a lot! 😡

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Nadine, Thank you for reaching out—we’re glad you contacted us. We want to help get this resolved for you as quickly as possible! When you have a moment, please send an email to walmartinquiries@angi.com with your account details so we can locate your account and take a closer look. We’ll be keeping an eye out for your message. Best regards, The Angi Team.

Aug 6, 2026
Reviewer name: Nana25
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Assembly handy

They never assembled it for me, and on top of that, they left it at a different building far from my apartment. I’ve already requested a refund, but they aren't even responding. They sent someone to take photos of it inside my home after it was already set up, yet I had paid someone else to bring it over—it was a total disaster.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there. Thank you for bringing this to our attention. We are so sorry to hear about your experience, and we truly want to make things right for you. Please email our team at walmartinquiries@angi.com so we can collect your details and assist you immediately. We appreciate the opportunity to help! Best regards, The Angi Team.

Aug 6, 2026
Reviewer name: SueZQ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the price

The boxes were outside. He assembled the sofa out there, thought i wanted a white sofa out in my yard. He DID NOT take the boxes, that was part of what I paid for. Not happy at all with this service. I'm 80 years old, I couldn't carry the boxes inside. When I said I wanted the sofa inside, he argued with me and was rude.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there , We are sorry to hear about what happened; this is definitely not up to our standards and we want to make it right. Please email us at walmartinquiries@angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team

Apr 23, 2026
Reviewer name: Kimberly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I would like everything to be returned. They did not do as far as Walmart what I accepted. It was supposed to be delivered to my new apartment. Which I will be moving in on May 13 please cancel everything I’m going to go with Wayfair. They seem to be much more reliable than Walmart.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
May 11, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Guy came a bit late but completed the task in good time %26 he was polite. I used the assembly service because the first futon I bought was a disaster assembly so I returned it and bought the one I have now %26 didn't want to hassle with a potentially aggravating assembly.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Mar 23, 2026
Reviewer name: abilash
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Needs rework on scheduling system

People would prefer sofa installations to be done at the earliest in case they’ve paid for it. Not 2 weeks after sofa arrives. Something that Walmart and Angi need to coordinate to get the cadence right. Even when we try to reschedule, it isn’t intuitive to provide us with earliest dates.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 15, 2026
Reviewer name: Meg
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

When the installer called me on the phone to say he was coming to set up my couch, I explained the couch had been canceled but that a second couch was on the way. When I ask him if he was licensed, bonded, and insured, he got very angry with me and very indignant and said nobody had ever asking that question and wanted to know why I was asking. Then he was untruthful about what company he works for as the installer. He told me he didn’t have time to listen to my Customer Service complaints, and he had no intention of ever coming out. Then he hung up on me. I’m unsure as to whether he would be the same installer for the couch that is on its way to me now. If so, he made me fearful to have him in my home because he was so angry. His name is Eric B. You guys need to drop him as a representative of Walmart. He is horrible to deal with.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Meg, We are so sorry to hear about this issue. We want to take action and make things right for you immediately. Please reach out to us at walmartinquiries@angi.com so our team can collect a few more details and assist you right away. Thank you for your patience, The Angi Team

May 23, 2026
Reviewer name: Peggy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

PAID $89 FOR ASSEMBLY AND GOT NOTHING! DO NOT USE

Do NOT use this option!!! I paid $89 to get sofa assembled and DID NOT receive ANY SERVICE. I've tried contacting Angi and Walmart with no response back. Could not even get a response to schedule. Ended up paying someone local to assemble the sofa. THIS IS A RIP OFF AND I'M NOW OUT $89 AND RECEIVED NOTHING.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343