Subject: Request for Refund – No Pro Arrived, No Service Rendered Dear Angi Customer Support, I scheduled a professional service through Angi to assemble a living room suite, with a payment of $90. Unfortunately, no Pro ever arrived to complete the service, and no communication or updates were provided. Due to this, I completed the entire assembly myself. As no service was rendered, I am requesting a full refund of the $90 back to my original payment method. Please confirm receipt of this message and advise on when I can expect the refund to be processed.

very efficent and helpful. They arrived before all items were there and upon assembly when the last package arrived they wanted to have the item returned as there was so much damage to the leather couch and wood. My son has no way to return and they recomended walmart order the part and they would fix.

scheduled appointment but they didnt come. Took off from work for an application scheduled at 3 pm. Nobody called nor showed up. i called the customer service line but they just rescheduled me and gave me no reason for the no show. Im highly disappointed in this service. i was really looking forward to them coming out.

He was a very nice, professional person. He took his shoes off when he came in. I didn’t have to ask him. He was polite. He did his job within about 1/2 hour. He offered to show us how to open and close the sofa bed but we declined. He packed up the boxes nicely and offered to move them to the garage. I would definitely have him back if we need help again.

he didnt know what he was doing. he xpuldnt finish putting the sofa together. then he said that it defect but that no tru .he was defect .so my daughter had to finish putting the sofa together. i paid for bad service. n a job no done.u should redund me my money..

This Angi service is not good its a scam, I paid everything upfront for my service for my grandchildren and mom single parent, they have no furniture new place, I call early today to ask why didn’t come when supposed to, the lady says she doesn’t know why that happened , first they rescheduled one time didn’t come on the schedule day, they rescheduled for next day no one show up no call as to what happening, my daughter and I tried calling the service number for Angi no to talk with still no service, think again before you pay for this extra service. We want to be refunded

He was early, which was nice. He did have a hard time finding my house, but he had my phone number so he called me. He had trouble reading the instructions on how to put the couch together. I was trying to help him a little bit, but yeah, but that’s OK, he didn’t take everything out of the packaging but the cushions for the seats he left in the Cush in the plastic bags that was sealed tight and I’m the one that landed up taking it out. I’m the one that picked up the trash that’s no biggie, but it was 50-50 type thing on, he was he was good. He did do it fast but you know this things that I didn’t like. I’ve done things like this before in my life but because of my health reasons, I cannot do it anymore. That’s why I took the took this but outside of that not too bad.

I do not make appointment due to plan to return item, especially did not have any plans to pay almost $90 for assembly on my working day. The appointment did not initiate by my agreement and not I have to download app to cancel it which it does not take reply the text messages from Angi which I did not want to have that app.

It wasn’t assembled. I tried to find out how to get it Assembled with no luck!! The item was not made with the holes necessary to connect. Would not recommend. Looked get online and my great grandson was looking forward to getting it, what a disappointment!

Dad and son were great, friendly, proficient, made me feel comfortable and new what they were doing.. to get sofa in house, unfortunately, they had to remove my door, yes I was wary, but they enthused confidence and put the doors back better than first installed. Con, didn't call b/4 coming, they text to my land line, I don't text and my land line won't/doesn't accept text, but we also worked that out.. great guys!!!