the first person never showed up so had to wait for 4 days for them to send someone else out. and it was supposed to be on them, i recieved numerous email stating i would get a refund for services not recwived and it would be on them to make up for it. but never got refund. their fustomer service is a joke. i downloaded the whol transcription of our conversation and am still trying to get my promised refund. and have proof to show i was supposed to get one.

The first handy pro was schedule for 12/12 and never showed up but in the app he closed out my booking as if he did and it asked for a review to which I obviously gave a 1 start and had to reach back out about getting rescheduled since you can't do it in the app without having to pay AGAIN. Waited another 3 days for the next available handy man only for him (he was great and helpful with what he could control - ontime, very friendly and explained the manufacturing issue with the couch) to discover a manufacturing error which has yet to been rectified. I was hesitant to purchase from walmart due to their poor reputation but loved the color of this couch. Will NEVER take that chance again. DO NOT do it.

The sofa I bought and your people put together already has screws falling out. This is unacceptable and you people don’t care cause you already got your money! I’m going on all social media and already told my friends not to use you or buy any furniture from Walmart. I make 12,000 a year on Social Security and had to save for 2 years to afford this sofa. You should be ashamed and I’m contacting the BBB. You need to shut your doors cause you are incompetent and a thief.

Thanks thanks to the man who put all our furniture together. I was at work while my boyfriend was waiting on him and he told me he did so well and fast and all my furniture are firmly and good to go. Thank you so much again for your service, we as customers need more people like yourself if you read this, I would love to say thank you again.

Walmart contracts with Angie Angie never suppled an installer. I had to find an installer myself. The is great! I love it. It was easy for my installer to put together. I recommend. The sofa but not the installer from Angie, who never supplied an installer with.

angi service man called me late the day of , said he was gonna be 45 min late. He was already 20 min late when he called..i said ill reschedule with angi ,we have things to do besides this couch. he said we can do tomorrow . i said fine 930? He said he is free all day. The fool shows up at 10am, i dont do lateness. he ended up bringing another guy and they both had a smell to them , i cant clear it from the living room

He was nice, took his time to look over the instructions, he didn't rush through it, but he was very knowledgeable putting it together and it didn't take him that long. He cleaned up the boxes and plastic, bagged them neatly. I would trust his service again.

The sofa parts were delivered to my doorstep instead of inside my home. A third party which was supposed to assemble said they would not carry inside. Being a single woman, I could not carry it inside and had to pay to move it to where it was supposed to be assembled. I called Walmart and complained since the order was placed with Walmart and 3rd party was selected by Walmart. They said they would refund the assembly fee. They never did.

My review is not a reflection of the service; it’s a reflection of the cancellation policy. The shipper delayed my delivery by 24hrs. The service cancellation time is also 24hrs. Because I did not find out my shipment was going to be delayed with Anji’s 24hr cancellation window, I ended up paying for installation services I did not receive. Next time, I won’t purchase installation services with my purchase. I’ll buy it separately from another provider.

I purchased the professional install service that Walmart offers. Mine was $98.00. I thought that was a great deal to pay a person to come put it together. Mostly if he agreed to that price. This guy was so sweet and did such a wonderful job. I wanted to tip him above the $98.00. I was being nosey and asked him how much he was paid for this job. $30.00!!!! 2-1/2 hours of manual labor for $30.00! We got to talking and the job he was assigned to before me took 6 hours the client paid over $750.00 and he received around $200.00. This made me so upset. I paid him $100.00 extra because that is what I agreed to pay HIM. But how many other people do these jobs and are barely surviving and we think we are paying them and it’s going into someone else’s pockets. So sad. How many customers know that only a quarter of the profit is given the person who did the work? He had no clue how much I paid which is even worse. Lying to these guys to turn a profit. This is wrong. This is very wrong.