It wasn’t assembled. I tried to find out how to get it Assembled with no luck!! The item was not made with the holes necessary to connect. Would not recommend. Looked get online and my great grandson was looking forward to getting it, what a disappointment!

Walmart uses Angie list, now Angie, as a service provider for assembly of products. This assembler person received an F. We had a storm here so I contacted him through Angie an hour before he was to arrive suggesting that he might want to reschedule and that I would understand that but please contact me and I gave my phone number. I heard nothing and he didn’t show. I would’ve given this just a zero or one rating for him, but I gave it a two because Angie did finally resolve it and supposedly refunded my money which I’m still waiting for. So I gave it a to however, the Angie site is not an easy one to get through their bot chats and initial supposed person tech person. I finally resorted to calling them on their phone number. And I got some action however it took me a total of an hour and a half. That’s not good service.

I do not make appointment due to plan to return item, especially did not have any plans to pay almost $90 for assembly on my working day. The appointment did not initiate by my agreement and not I have to download app to cancel it which it does not take reply the text messages from Angi which I did not want to have that app.

I scheduled my sofa to be assembled, and a half hour before they were supposed to arrive, they sent me an email saying that they didn't have anybody to put it together and they would reschedule me for the 26th. I was not about to wait 2 weeks to have my couch put together. So I called to cancel. The gentleman I spoke to said he could have somebody out there by 5:00 p.m. that night. I agreed. Then, a half hour before my appointment, another email stating that they didn't have anybody to put it together. As far as Angi goes, you will get no customer service out of them because you didn't direct book directly through them. Walmart needs to stop recommending them.

I received my living room set 6 days ago %26 paid 89 dollars extra to get it assembled. My set is still sitting in my house in boxes for 6 days now. Not a good look, paying extra to get it assemble for what to sit there still In boxes 6 days later. Reached out and was supposed to get and reply in 48 hours, no response still. Very unacceptable! 89 extra dollars for what???

I ordered the assembly service with the understanding that they would contact me to schedule a date and time. However, I just received an email with the date and time they planned on coming without confirming it with me at all. The date was 5 days before the item to be assembled was even going to be shipped! Also the $89 assembly fee was charged to my card immediately!! When I tried to cancel the order, they kept trying to reschedule to another date! The Angi service thru Walmart who claims is so simple and convenient is anything but that!! I will never try using them again!!

Order the sofa and the recliner got a date for the assembly. Recliner I held down to for a week prior to the assembly date so far arrive the day before. Day of the assembly I checked to ensure the time they were to arrive. No one showed up I contacted cancel the assembly put together the chair by myself open the sofa to begin assembly while assembling noticed that the sofa was broken. I sent multiple text messages. Emails and have have not resolved the solution nor have I been reimbursed for the assembly fees.

there was nothing to dislike about this furniture it is beautiful it works very well in my living room and goes along with everything else that I purchased from Walmart coffee table end tables lamps great prices and the assembly guys are very good at what they do they don't mess around they get right to work and best of all they clean up their mess. thank you Jay Higgins

as a consumer you think that every product you buy comes from same company you purchase it from, wrong you have a third party, for example who comes out assigned by a company choosen to hire people from all around you, that made me very uncomfortable.

If I could give a negative star count it would be negative 100.... The person that was supposed to do my service say that they showed up to my place and I went outside even walk to the parking lot and there was no one there. they also said they completed my service and they didn't do anything. When I called the people they tried calling them several times and the person didn't even answer. they told me the next time I could get somebody for them to reschedule would be for Sunday why does 4 days away Is beyond me but I WOULD NEVER USE THIS SERVICE AGAIN. I'M WAITING ON MY FULL REFUND BECAUSE IF I GET HALF MY REFUND FOR SOMEBODY WHO LIED AND DIDN'T ANSWER THE PHONE WHEN THE ACTUAL SERVICE PEOPLE CALLED THEM TO SEE IF THEY COMPLETED THE JOB I'M GOING TO FIND SOME OTHER KIND OF ACTION TO SUE.