The person who came to put our couch together was ahead of schedule, extremely friendly, and was good conversation while I wrapped presents. Only problem is they did not assemble the couch correctly and I can see exactly where in the process he made a mistake. We briefly looked at the extra parts, but I was not going to question them as they seemed good at their job.

He was nice, took his time to look over the instructions, he didn't rush through it, but he was very knowledgeable putting it together and it didn't take him that long. He cleaned up the boxes and plastic, bagged them neatly. I would trust his service again.

Subject: Request for Refund – No Pro Arrived, No Service Rendered Dear Angi Customer Support, I scheduled a professional service through Angi to assemble a living room suite, with a payment of $90. Unfortunately, no Pro ever arrived to complete the service, and no communication or updates were provided. Due to this, I completed the entire assembly myself. As no service was rendered, I am requesting a full refund of the $90 back to my original payment method. Please confirm receipt of this message and advise on when I can expect the refund to be processed.

Please know that this is not a guaranteed service. Angi just puts it out there and anybody IF interested picks it up. So, if nobody picks it up, you are left hanging. I have it two shots and nobody picked it up. So, I just hired a local handyman to do it.

He was supposed to be here at 9. And said he will be a little late and should be here at 10. It’s 10:50 and my toddlers have an appointment. What can we do? Can I get a refund with this furniture assembly and somebody else assemble it for free or some type of discount. I am 100% disabled veteran served for over eleven years in the military as an active duty soldier and can’t even get assistance with assembling a couch.

Walmart uses Angie list, now Angie, as a service provider for assembly of products. This assembler person received an F. We had a storm here so I contacted him through Angie an hour before he was to arrive suggesting that he might want to reschedule and that I would understand that but please contact me and I gave my phone number. I heard nothing and he didn’t show. I would’ve given this just a zero or one rating for him, but I gave it a two because Angie did finally resolve it and supposedly refunded my money which I’m still waiting for. So I gave it a to however, the Angie site is not an easy one to get through their bot chats and initial supposed person tech person. I finally resorted to calling them on their phone number. And I got some action however it took me a total of an hour and a half. That’s not good service.

Appointment had been made. The day of I waited and no one showed. An hour or so later I received an email that it was rescheduled. I called and was told they had no one available in the area and someone from out of town would need to come. I canceled and requested a refund, which I received days later.

The person on the profile is a man and a was a lady showed up at my house to put the item together. The appointment was at 8 pm she showed up at 8:08 saying that it was Ryan's parter... she did her best but I can tell she has not experience in this field... she didn't even have the right tools to work she left at 10:30 pm and had to comeback the day after for 3 more hrs . I noticed that she stripped the screws by forcing them on to the furniture she missed haft of the metal washers that were supposed be put together with the screws when I took a look at the furniture to see why I had the washers left in a bag I noticed she had stripped the screws so I can't even unscrew them to add the washers ... in general the whole thing went wrong !! DO NOT use Angi get a handyman referral from someone you know this service and app. It's NOT worth it... no customer service is available either you never get to talk to any person.

Order the sofa and the recliner got a date for the assembly. Recliner I held down to for a week prior to the assembly date so far arrive the day before. Day of the assembly I checked to ensure the time they were to arrive. No one showed up I contacted cancel the assembly put together the chair by myself open the sofa to begin assembly while assembling noticed that the sofa was broken. I sent multiple text messages. Emails and have have not resolved the solution nor have I been reimbursed for the assembly fees.

after two failed appointments they showed up on the third. not happy.