This product is not worth the money. It’s picture is deceiving as it does not show that when unfolded yet are literally laying in the floor. That’s fine for a teen but I’m 68 and struggled to get up. Although I’m still paying on it I ended up giving it to my son as he set it up in my grandsons room.

the quality of the sofa bed I bought at Walmart.com. While the size of the sofa bed is as described, the overall quality is unacceptable. The material feels extremely weak, as if it may break at any time, even with light use. Additionally, the comfort level is very poor—it feels as though one is sleeping directly on the floor. This makes the product unsuitable for its intended purpose.

I scheduled my sofa to be assembled, and a half hour before they were supposed to arrive, they sent me an email saying that they didn't have anybody to put it together and they would reschedule me for the 26th. I was not about to wait 2 weeks to have my couch put together. So I called to cancel. The gentleman I spoke to said he could have somebody out there by 5:00 p.m. that night. I agreed. Then, a half hour before my appointment, another email stating that they didn't have anybody to put it together. As far as Angi goes, you will get no customer service out of them because you didn't direct book directly through them. Walmart needs to stop recommending them.

I ordered the assembly service with the understanding that they would contact me to schedule a date and time. However, I just received an email with the date and time they planned on coming without confirming it with me at all. The date was 5 days before the item to be assembled was even going to be shipped! Also the $89 assembly fee was charged to my card immediately!! When I tried to cancel the order, they kept trying to reschedule to another date! The Angi service thru Walmart who claims is so simple and convenient is anything but that!! I will never try using them again!!

there was nothing to dislike about this furniture it is beautiful it works very well in my living room and goes along with everything else that I purchased from Walmart coffee table end tables lamps great prices and the assembly guys are very good at what they do they don't mess around they get right to work and best of all they clean up their mess. thank you Jay Higgins

He was supposed to be here at 9. And said he will be a little late and should be here at 10. It’s 10:50 and my toddlers have an appointment. What can we do? Can I get a refund with this furniture assembly and somebody else assemble it for free or some type of discount. I am 100% disabled veteran served for over eleven years in the military as an active duty soldier and can’t even get assistance with assembling a couch.

The worst possible service I've ever dealt with from a company. I scheduled it the day the couch was delivered and they re scheduled it an hour before my appt was without notice and re scheduled it again so I ended up just cancelling it and getting a refund because they are very very unprofessional.

If I could give a negative star count it would be negative 100.... The person that was supposed to do my service say that they showed up to my place and I went outside even walk to the parking lot and there was no one there. they also said they completed my service and they didn't do anything. When I called the people they tried calling them several times and the person didn't even answer. they told me the next time I could get somebody for them to reschedule would be for Sunday why does 4 days away Is beyond me but I WOULD NEVER USE THIS SERVICE AGAIN. I'M WAITING ON MY FULL REFUND BECAUSE IF I GET HALF MY REFUND FOR SOMEBODY WHO LIED AND DIDN'T ANSWER THE PHONE WHEN THE ACTUAL SERVICE PEOPLE CALLED THEM TO SEE IF THEY COMPLETED THE JOB I'M GOING TO FIND SOME OTHER KIND OF ACTION TO SUE.

PERSON FROM Angie's,did not show up to assemble the furniture.Not only that,but they never even called to say they could'nt keep the appointment.I payed my neighbor forty dollars to house sit,so that the person could get in to do the work.I am so dissapointed that I paid out Forty dollars for nothing.I started a return on the furniture.I called the store to start a return. I paid one of my teenage neighbors,Ten dollars to put the heavy box on the front porch,so Fed-X could pick it up.Now I must call Angie,to ask for my Eighty-nine dollars assembly fee.I think the store I purchased it from,should be responsible for returning my money,since the fee was encluded along with the price of the chair.All of these hoops,I must jump through,because someone didn't go to work,like they were suppose to do.I need a remodel of my guest bathroom downstairs, but I have been putting it off,because I dont want to have to deal with lazy people who don't want to do their job.I am so over trying to get good service from companies.They SUCK.

Walmart uses Angie list, now Angie, as a service provider for assembly of products. This assembler person received an F. We had a storm here so I contacted him through Angie an hour before he was to arrive suggesting that he might want to reschedule and that I would understand that but please contact me and I gave my phone number. I heard nothing and he didn’t show. I would’ve given this just a zero or one rating for him, but I gave it a two because Angie did finally resolve it and supposedly refunded my money which I’m still waiting for. So I gave it a to however, the Angie site is not an easy one to get through their bot chats and initial supposed person tech person. I finally resorted to calling them on their phone number. And I got some action however it took me a total of an hour and a half. That’s not good service.