We are sorry to hear that your shed has suffered weather damage. Our customer service team would be happy to help you with replacement parts to get your shed back up. They can be reached at 1-800-225-3865.

We apologize about the frustration with the assembly of your new shed. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).