We’re so sorry to hear about the problems you had with your shed! We have a great customer service team who can help you troubleshoot the problems and give you suggestions to fix them. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time. - Lifetime Reviews Team (reviews@lifetime.com)

I apologize for the issue you are having with the shed doors. When installing the sheds a level surface is super important in getting the doors to align properly. I am going to send a private message to you to see what we can do to help. Thank for taking time to post! Let's talk soon.

We appreciate the feedback that you have provided to us as we are always looking for ways to make improvements. If you have any other questions, feel free to reach out to us at reviews@lifetime.com.

We apologize about the frustration with the assembly of your new shed. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).