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Customer reviews for ZGRILLS 11002B Wi-Fi Pellet Grill for
ZGRILLS 11002B Wi-Fi Pellet Grill
4.5 out of 5 stars
stars
330 ratings295 reviews
  1. 5 stars75% (246)
  2. 4 stars13% (44)
  3. 3 stars5% (17)
  4. 2 stars2% (8)
  5. 1 star5% (15)

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Showing 1-10 of 295 reviews
Nov 19, 2022
Reviewer name: Cegrover
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great smoker!

So far, this smoker is amazing! I assembled it and burned it in on a Saturday, then started an overnight brisket late Sunday through Monday, adding chicken and sausage late in the smoke. Temp was reached quickly and well maintained and results were excellent! Will be doing the Thanksgiving turkey on this one...

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Oct 4, 2022
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic grill, fantastic price, fantastic result

After doing lots (and lots and lots) of research about pellet grills and their options I came upon this grill. After seeing that it was $1200 at both Lowes and Z Grills I moved on as I wasn't looking to spend that much. Given that I had purchased my gas grill from Sams I thought I would see what they had to offer and couldn't believe my eyes when this grill was only $499. After triple checking it was indeed the same grill I immediately purchased it. Shipping took two weeks which allowed me plenty of time to gain about 10 pounds just from watching BBQ videos in anticipation of its arrival. When it arrived it was secured strapped to a pallet and the shipping company put it in my garage so I could get to work right away on assembling it. Assembly was very easy and I didn't have any problem at all interpreting the directions. I was able to stand it upright by myself barely but if you haven't had your Wheaties then get someone to assist. Build quality and features are excellent with the exception of the app. To say it's half baked would be too kind but I would anticipate it will get better with time once Z Grills gets serious about fixing it. Now for the best part---it works brilliantly! The first time around I did wings, pork belly burnt ends, salmon and ribs. All of them came out amazing and were quickly devoured by friends and family. Since then I've done steaks which come out nice and juicy with just a hint of a smoky, buttery taste. Next up was more wings and jerk chicken which were equally awesome. Bottom line is if you have the means, and if Sams has the stock, don't hesitate as if it make someone like me who struggles to make a PB&J sandwich look like I know what I'm doing then you'll do even better!

Helpful?5K50ZD6E1ONS13694866658
Jul 12, 2026
Reviewer name: BobbyW
5 out of 5 stars
5 out of 5 stars review

Like it except for one thing

I like the pellet smoker!!! Except it does not have the option to dump the fire box. To clean the ashes you are required to remove the grates and drip pan and remove ashes with a shop vac….. in my opinion that is a flaw and probably would not have bought it for that one reason.

Review from Z GRILLS
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Aug 27, 2026
Reviewer name: KenM
5 out of 5 stars
5 out of 5 stars review

Nice Grill- But Dont touch the lid while its cooking!

Well- the lid part was totally my fault. Lost my balance and caught myself on that lid while it was burning.... Ordered the insulating blanket (which arrived today) for avoiding another burn and to have use of it during the cold NE Ohio winters. Highly recommend that blanket! Cooked on it twice so far, very easy to figure out and use. Assembly was fairly easy. The hardest part was getting the boxes up on my deck- that thing is HEAVY!! Build quality seems good. Only hurdle I had was that the wifi wire somehow broke in shipment. The wire cannot be spliced together. BUT!!!! Z Grills is handling it very well and very quickly!! Exceeding my expectations

Review from Z GRILLS
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Aug 21, 2026
Reviewer name: LisaK
5 out of 5 stars
5 out of 5 stars review

First Z Grill

Comes up to temp fast. Sturdy structure. Grease tray keeps it cleaner than other pellet grills. Ashes tray easy to pull out and dump. I wish the ash tray would pull out from the front. No open flame grilling on this pellet grill. Overall I really like my new Z Grill

Review from Z GRILLS
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Sep 1, 2026
Reviewer name: StephenB
5 out of 5 stars
5 out of 5 stars review

Big and amazing

I bought the 11002B for its size to cook for my whole crew! It did not disappoint! It holds temps right on. It is big. It moves around easily.. The Wi-Fi is great. I can check and control temps with ease. All around built tough. A+ for this unit and I would recommend!

Review from Z GRILLS
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Jul 14, 2026
Reviewer name: JeffreyR
5 out of 5 stars
5 out of 5 stars review

First impressions

I've only gotten to do two cooks since purchasing the smoker / grill, but I'm very impressed! Holds exact temps consistently, something my Austin XL Pit Boss has NEVER done. Very happy with my purchase and would highly recommend. Just hoping I haven't jinxed myself and everything comes crashing down. 😳😳 Lol. Just joking…I don't think that will happen at all!

Review from Z GRILLS
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Aug 16, 2026
Reviewer name: JamesT
4 out of 5 stars
4 out of 5 stars review

So far so good

Not gonn a lie, the packaging was on point co sideri g our delivery services and how brutal they can be. Assembly was a breeze, just wish the print was bigger for us old blind people. Got the burn i. Done a couple of days ago and now im cooking some ribs and baked beans. App is working quite nice and the temperature is mai ting set point. All in all a great grill so far. Never do a perfect review off the rip, have to see if there are any bugs after a few uses.

Review from Z GRILLS
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Sep 13, 2022
Reviewer name: billcb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great price if it worked

There is a lot to like about this grill. It is built better than Traeger or anything else I've seen for under $2000. But if it doesn't work then its hard not to be disappointed. The bluetooth will not pair, so no remote control. The app has very poor reviews, but I can't get to that point until I can connect. Support has been pretty good, sent me a new controller, but still no bluetooth. Instructions aren't the best so maybe I'm missing something. I doubt it since support hasn't figured it out either. Wifi control is mandatory for me so I'll work with support a bit more then return it if they can't get it working. Something else, if you come from a stick smoker be prepared to be unhappy with the amount of smoke flavor. I was worried about this, but everyone I talked to raved about pellet smokers. There was zero smoke taste or smell on my ribs and brisket. I used Bear Mountain pellets which are highly recommended. I bought another brand of pellets and will let it go longer next time before the wrap and see what that does. As of now, its nothing more than a $500 outdoor oven.

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Jul 14, 2023
Reviewer name: James D
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Zgrill customer service horrible

I purchased grill and put it together and it was a solid pellet smoker. Unfortunately my control panel was messed up and I tried for 2 weeks by phone and emails to Zgrill with no response. Luckily Sams club refunded my money and picked it back up

Helpful?5K50ZD6E1ONS13694866658