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Customer reviews for SAMSUNG 98" Class DU9000 Series 4K UHD Smart TV for
SAMSUNG 98" Class DU9000 Series 4K UHD Smart TV
4.7 out of 5 stars
stars
489 ratings488 reviews
  1. 5 stars81% (397)
  2. 4 stars13% (65)
  3. 3 stars3% (14)
  4. 2 stars1% (7)
  5. 1 star1% (6)

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Showing 411-420 of 488 reviews
Jun 20, 2025
Reviewer name: vwood13
5 out of 5 stars
5 out of 5 stars review

Clear Pic for Such a Large TV

[This review was collected as part of a promotion.] We bought the 98" to put on a large wall in our living room. We have a large family with many seats and this television can be seen from any spot! We love it!

Review from Samsung US
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Dec 13, 2024
Reviewer name: Yellowcrayon
5 out of 5 stars
5 out of 5 stars review

The pure beauty of the screen

[This review was collected as part of a promotion.] I watch TV with this TV and steam alot of stuff and wow is this TV amazing it's snappy and anything I throw at it it handles gorgeously

Review from Samsung US
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Sep 20, 2025
Reviewer name: Bltjrreview100729
2 out of 5 stars
2 out of 5 stars review

Samsung 98" tv

[This review was collected as part of a promotion.] The web browser sucks and I can't change the aspect, so I have to watch SD shows in a small window. Buying a Samsung smart tv was one of the most stupid things that I have ever done.

Review from Samsung US
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Oct 5, 2024
Reviewer name: Barginghunter2
4 out of 5 stars
4 out of 5 stars review

Amazing deal find.

[This review was collected as part of a promotion.] This tv has an excellent color and contrast, a strong feature set, built in smart hub and the best part is it's compellingly low price.

Review from Samsung US
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Jun 20, 2025
Reviewer name: Alexandrina2204
5 out of 5 stars
5 out of 5 stars review

Awesome television! 5 stars baby!

[This review was collected as part of a promotion.] Awesome television. Very happy with my purchase back in February everyone that has seen and wants one! I give it five stars! Women also want large televisions it's not only for guys. 🤓😜🤪

Review from Samsung US
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Sep 20, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Every Night Is Movie Night

[This review was collected as part of a promotion.] Awesome color and sound with this huge monster! Enjoy watching everytime with a bright screen and incredible sound!

Review from Samsung US
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Aug 3, 2024
Reviewer name: BigBelve3
5 out of 5 stars
5 out of 5 stars review

Has everything you would ever need

[This review was collected as part of a promotion.] Absolutely live the TV, crystal clear and bright vivid colors. I am already looking to buy a larger size for the living room

Review from Samsung US
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Jul 30, 2025
Reviewer name: NAAZMA
3 out of 5 stars
3 out of 5 stars review

The clarity is not what expected.

[This review was collected as part of a promotion.] I have 3 more Samsung TVs but on this one clarity of the picture is very bad and disappointing, I was a fan of Samsung products but very disappointed

Review from Samsung US
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reply from Samsung Advisor

Hi NAAZMA, We appreciate your feedback on your DU9000 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings. - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usages, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 30, 2024
Reviewer name: Bern
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super size TV

Great picture quality

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Nov 11, 2024
Reviewer name: kma188
2 out of 5 stars
2 out of 5 stars review

TV is Great but Shipping/Delivery Sucks!!!

The negative review is for Sams Club and the shipping company AIT Worldwide. I baught this TV (98-inch) on 10/8/2024. Two days later, I received an email from Sams Club informing me that the TV will be delivered on 10/16/2024.On 10/13/2024, I requested a delivery date change from 10/16/2024 to 10/18/2024 as I was out of state for business. The same day, I received a confirmation email from Sams Club that the new delivery date was 10/18/2024. On 10/16/2024, I was chocked when my doorbell camera showed two gentlemen leaving the TV in front of my entry door while I was still out of town. Even though Sams Club charged me $99 for shipping, I had to pay a friend to have him store the TV for me while I was away and paid him again for him to help me bring the TV to my house upon my arrival, I'll think twice before ordering any item at Sams Club in the future. This is the second time I'm having issue with Sams Club and their shipping/delivery companies. Last year, I baught an LG refrigerator on Sams Club's website. However, after their shippling company messed up the delivery (they delivered a dented refrigerator), I had to file a complaint with my credit card company before Sams Club returned my money. Another thing about my experience, I baught this TV for $2,997.99 on 10/8/2024. A month later, Sams Club and Walmart are selling this TV for $500 less. And of course, per Sams Club, this TV is not returnable. All in all, this TV is great except for its remote control, which is really tiny/small as if it was made children. I have another 86-inch Samsung TV with a small remote control. However, the one that came with the 98-inch TV is even smaller. .

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reply from Samsung

Hi kma188,We appreciate you sharing your experience; however, we recommend you contact Sam's Club directly for assistance in correcting this situation. We hope your issue is resolved quickly. You may also want to consider providing feedback directly to the Sam's Club store where you made your purchase. Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor