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Customer ratings & reviews for
DeLonghi PACAN370G1W 500 Sq. ft. Portable Air Conditioner
4.2 out of 5 stars
stars1,112 ratings677 reviews
  1. 5 stars63% (697)
  2. 4 stars17% (190)
  3. 3 stars6% (69)
  4. 2 stars4% (47)
  5. 1 star10% (109)
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Showing 471-480 of 677 reviews
Jun 29, 2020
SWright
5 out of 5 stars review

Verified Purchase

Great Buy

What a great way to cool our bedroom in the summer heat. Finally able to sleep at night.

Helpful?5EMKPKPC150P13689307429
Oct 25, 2019
Aloha from Hawaii
5 out of 5 stars review

Verified Purchase

What a relief

I purchased my unit 2 weeks ago and what a relief!

Helpful?5EMKPKPC150P13689307429
Jul 4, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Sweet breeze

Wonderful and quiet considering the work its doing

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Amy, it's great to hear you are enjoying the comfort provided by our De'Longhi Pinguino Portable Air Conditioner. We hope you continue to enjoy your unit for years to come. Thank you.

Jul 22, 2020
Lovemypurchase
5 out of 5 stars review

Verified Purchase

Lovemypurchase

Works Great!!! Would definitely recommend.

Helpful?5EMKPKPC150P13689307429
Aug 31, 2022
CO
3 out of 5 stars review

Verified Purchase

Cools fast but it's noisy

It cools the room really fast but it's a bit on the noisy side.

Helpful?5EMKPKPC150P13689307429
Jul 28, 2021
sarah
5 out of 5 stars review

works great!

This air conditioner works very well and cools the room quickly. It's pretty quiet overall even when running full blast. I don't need to use the remote, but that works fine with the unit. I have very tall sliding windows, so I needed to order a separate window kit for it to vent outside properly. That wasn't too expensive and this works like it's supposed to on my 58” windows. There's not too much setup required for the air conditioner or the window part. I'm able to easily put it up and take it down as needed.

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Sarah, we hope you continue to feel cool and comfortable with our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Apr 28, 2022
Sloan
1 out of 5 stars review

Failed, repaired, failed again

So the delivery was late on this item by several days. I guess that should have been the indicator to just return it. It is less than one year and the control unit has been replaced as the first one burned out and the second will not stay on the right setting. That is a $150 part. It is in a small office and takes some time to cool the room which still has hot spots. The exhaust hose assembly is total trash and falls out of the machine and the vent. It is not worth the $400.00 disappointing. I think the design flaw is condensation build up in the control unit causing it to fail.

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Sloan, we are very sorry to hear you are experiencing issues with your Portable Air Conditioner. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect with you with one of our friendly specialists who will be happy to troubleshoot your device directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jul 5, 2021
Obituary1
5 out of 5 stars review

Verified Purchase

Haven't had any problems

Easy to install

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hello, we are delighted to hear you found our De'Longhi Pinguino Portable Air Conditioner easy to install. We hope you continue to enjoy your unit. Thank you.

Jun 6, 2021
Steve L
5 out of 5 stars review

Verified Purchase

Thank you for air conditioning!

Nice machine

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Steve, we hope you continue to enjoy the cool provided by our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jun 8, 2021
Cyndi
1 out of 5 stars review

don't recommend

Used this air conditioner for 2 nights, turned it off and had a “PF” warning and told us to call customer service. Called customer service and they told us the machine was broken and would need to send us a new one. It's in the 90-100 degrees this week and could take up to 2 weeks to get our replacement. Very disappointed and unhappy that it broke after 2 uses.

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hello Cyndi, we are very sorry to hear about your experience with our Portable Air Conditioner. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists to assist you further with your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.