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Customer reviews for Shark Rotator Lift-Away DuoClean Pro With Self-Cleaning Brushroll Upright Vacuum for
Shark Rotator Lift-Away DuoClean Pro With Self-Cleaning Brushroll Upright Vacuum
4.5 out of 5 stars
stars
945 ratings463 reviews
  1. 5 stars74% (695)
  2. 4 stars14% (130)
  3. 3 stars5% (47)
  4. 2 stars3% (27)
  5. 1 star5% (46)
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Showing 371-380 of 463 reviews
Nov 4, 2019
Reviewer name: Karla
1 out of 5 stars
1 out of 5 stars review

didn't preform well

I bought the shark thinking this is going to be awesome I looked at the reviews and was ready to make this purchase I get my vacuum open and I'm so excited the first I only have carpet in one of my rooms and a area rug in my living room the rest of my house is hardwood floor I've use my the vacuum maybe 30 times in two months can you please tell me why it's not suctioning anymore I cleaned it out it's still the section it's trash I will be returning it.

Helpful?3R7O06WGUFQT13667106232
reply from SharkNinja Product Expert

Hello,We are extremely sorry to hear that you are experiencing an issue with the suction on your Shark® DuoClean® with Zero-M™ Self-Cleaning Brushroll Lift-Away® Pro Upright Vacuum. We are more than happy to help you with this. Please share your contact information with us by email at helpfulshark@sharkninja.com. In your email, please provide a brief description of the issue.We look forward to hearing from you.The Customer Support Team

Dec 10, 2020
Reviewer name: KayakFisher123
4 out of 5 stars
4 out of 5 stars review

Ok cleaner

It picks up dust and dirt very well, but opening the dust bin indoors is an exercise in futility. Take it outside to empty. This is our first bagless, and will be the last. The bags may be inconvenient to purchase, but at least once you vacuum something up, it stays vacuumed.

Helpful?3R7O06WGUFQT13667106232
Apr 29, 2021
Reviewer name: Anne
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Housewarming gift

Was a gift but think the new homeowners are happy with it

Helpful?3R7O06WGUFQT13667106232
Mar 26, 2021
Reviewer name: N Chase
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as advertised

The container is WAY TOO SMALL! When I ordered it, it said XL...?

Helpful?3R7O06WGUFQT13667106232
Jan 7, 2020
Reviewer name: Sams
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

returned

returned it, my dyson much better

Helpful?3R7O06WGUFQT13667106232
reply from SharkNinja Product Expert

We are sorry to hear that the vacuum did not meet your cleaning expectations. We hope that you decide to try Shark again in the future. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Jan 29, 2022
Reviewer name: No good
1 out of 5 stars
1 out of 5 stars review

Died after minimal use

I just read other reviews that said the same issue happened with other customers. Heated up and stopped working. Disappointed for a Shark product.

Helpful?3R7O06WGUFQT13667106232
Aug 3, 2020
Reviewer name: Haleiwa
5 out of 5 stars
5 out of 5 stars review

Best vacuum I've ever owned

This is the best vacuum I've ever owned! I've owned an Oreck, a Hoover, a Eureka, a Dyson, a Bissell and a Roomba. The suction control is what makes this model better than the rest. I still love my Roomba but this Shark is 5*!

Helpful?3R7O06WGUFQT13667106232
May 24, 2021
Reviewer name: Watts5050
5 out of 5 stars
5 out of 5 stars review

The best vacuum I've ever had.

The suction is so good on all of my Surfaces in my home, I never ever have to turn it up even more than halfway! Works excellent. I wish the cord was longer. That's the only downside.

Helpful?3R7O06WGUFQT13667106232
Jun 16, 2021
Reviewer name: Michele731
5 out of 5 stars
5 out of 5 stars review

Awesome vacuum

I love this vacuum. I had a Dyson and it was constantly clogging and not picking anything up. This is a powerful vacuum. I love the canister release with all the attachments. Blows away the Dyson.

Helpful?3R7O06WGUFQT13667106232
Mar 8, 2020
Reviewer name: Malley777
1 out of 5 stars
1 out of 5 stars review

I wanted this vacuum to work but it wasn't the case. I don't have pets. I didn't even use it that much. After maybe less than 6months it died. The suction was not good. I have a much more powerful suction on another vac i have.

Helpful?3R7O06WGUFQT13667106232
reply from Supplier Response

We are terribly sorry to hear that your vacuum is not working as intended. We are happy to help you with this. Please share your contact information, as well as a brief description of the issue, with us via helpfulshark@sharkninja.com.