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Customer reviews for Shark Rotator Lift-Away DuoClean Pro With Self-Cleaning Brushroll Upright Vacuum for
Shark Rotator Lift-Away DuoClean Pro With Self-Cleaning Brushroll Upright Vacuum
4.5 out of 5 stars
stars945 ratings463 reviews
  1. 5 stars74% (695)
  2. 4 stars14% (130)
  3. 3 stars5% (47)
  4. 2 stars3% (27)
  5. 1 star5% (46)
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Showing 361-370 of 463 reviews
Sep 2, 2021
Happy
5 out of 5 stars review

Verified Purchase

Happy

Great product!

Helpful?3R7O06WGUFQT13667106232
Aug 29, 2021
Unk
5 out of 5 stars review

Verified Purchase

Best vacuum ever

Awesome

Helpful?3R7O06WGUFQT13667106232
Aug 4, 2020
Chaz
2 out of 5 stars review

Ok...

We had an older Shark Navigator model for nearly 10 years, so that's what I had to compare this to. Not impressed. Got it for a great price...seems like a lot of plastic with good suction. After reading reviews, I was under the impression that this thing is amazing for pet hair. I used it one time and it indeed pick up the dog hair. Some got wrapped around the front brush roll. That front brush roll then lost part of it's velour-type covering. That's just plain cheap. Cheap materials, good suction, but look at all those tools it comes with...most I will never need. I contacted Shark and their response was to replace that part. One more chance... I'm not impressed yet and I'm very close to taking this thing back to find a quality vacuum that simply does what it's suppose to.

Helpful?3R7O06WGUFQT13667106232
Nov 4, 2019
Karla
1 out of 5 stars review

didn't preform well

I bought the shark thinking this is going to be awesome I looked at the reviews and was ready to make this purchase I get my vacuum open and I'm so excited the first I only have carpet in one of my rooms and a area rug in my living room the rest of my house is hardwood floor I've use my the vacuum maybe 30 times in two months can you please tell me why it's not suctioning anymore I cleaned it out it's still the section it's trash I will be returning it.

Helpful?3R7O06WGUFQT13667106232
reply from SharkNinja Product Expert

Hello,We are extremely sorry to hear that you are experiencing an issue with the suction on your Shark® DuoClean® with Zero-M™ Self-Cleaning Brushroll Lift-Away® Pro Upright Vacuum. We are more than happy to help you with this. Please share your contact information with us by email at helpfulshark@sharkninja.com. In your email, please provide a brief description of the issue.We look forward to hearing from you.The Customer Support Team

Jun 19, 2020
Lin
2 out of 5 stars review

Not versatile.

I didn't realize I couldn't obtain additional accessories for this model, so as convenient as the lift away feature is, it's rather useless. I went to the manufacture's site and cannot order any essential cleaning accessories and tools like brushes and a small under furniture head. If you don't need your vacuum to clean anything other that the floor, it's a great vacuum, quite powerful. I have to buy an additional vacuum to meet the rest of my vacuuming needs.

Helpful?3R7O06WGUFQT13667106232
Jul 8, 2020
Cathie
5 out of 5 stars review

Very very pleased

This is hands down the best vacuum I have ever owed. Great suction and easily transitions from carpet to hard floors. No kick back of debris on hard floors. Love that if you accidentally run over curtains, cords or even shoes this vacuum doesn't suck them up. Not saying that it won't suck up fabric that is just loosely laying around, but it doesn't wind and tangle up my hanging curtains. They are easily release without damage when vacuum is pulled away while still running. I've owned this for 6 months and still love it. I would definitely buy it again!!

Helpful?3R7O06WGUFQT13667106232
Dec 10, 2020
KayakFisher123
4 out of 5 stars review

Ok cleaner

It picks up dust and dirt very well, but opening the dust bin indoors is an exercise in futility. Take it outside to empty. This is our first bagless, and will be the last. The bags may be inconvenient to purchase, but at least once you vacuum something up, it stays vacuumed.

Helpful?3R7O06WGUFQT13667106232
Dec 2, 2020
Felicia
3 out of 5 stars review

It's okay

My 10 year old Bissell is on its last legs, and yet, it is still able to suck up dust leftover from this Shark. The filters are clean, the access points are clear, the suction slide is all the way closed, and I vacuumed very slowly across medium pile carpet, and it still leaves some behind for the Bissell to take care of at a faster pace than the Shark. The Shark is light and easy to transport upstairs where there is only hardwood (it works fine for that too, still needs a microfiber cloth to finish the missed areas), and the detaching feature is nice for cleaning the stairs. Finals thoughts: it's okay.

Helpful?3R7O06WGUFQT13667106232
Oct 27, 2022
99
1 out of 5 stars review

terrible purchase

It was great at first, a few months later it won't stop over heating. I've dismantled it, watch YouTube videos on how to clean it, replaced filters and the suction is terrible. It over heats every 5 mins. I don't have small kids or animals so I know nothing is jammed. I'm really disappointed in shark. I've wanted one of their vacuums for years and it's been terrible.

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Mar 6, 2020
BR
1 out of 5 stars review

Worst Shark Product for Pet/Heavy Cleaning

I bought this vacuum after much research and was very disappointed in its performance. Both the brush roll and the nozzle elbow (at base) would quickly clog. The suction was horrible. On floors it would just push dirt around and on carpets you could see dust blowing up. I spent more time cleaning the vacuum then cleaning the floors. It is also very, very heavy -- which I thought would mean a strong motor for better suction. No such luck. I have had success with Shark vacuums in the past so I decided to spend the extra money and deal with the weight. I really wanted this machine to work! Thank goodness Sam's Club was willing to give me a refund.

Helpful?3R7O06WGUFQT13667106232
reply from SharkNinja Product Expert

Thank you for sharing your review. We are very sorry to hear that this vacuum did not work as intended. We hope that you decide to try Shark again. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.