Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Not drying
I love the dryer but after 2 weeks it stopped heating. GAS error. It works intermittently now. LG has sent one tech out but problem still not fixed and the guy left screws out. Still waiting for response on another service reques.
Hi, Derek. Thank you for sharing your experience with your LG Dryer. The way you described the intermittent heating, the GAS error appearing after only two weeks, and the incomplete repair with missing screws gives a clear picture of what you’ve been dealing with. Your note about still waiting for an update on your service request is especially helpful in understanding the situation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dryer‑heating and service‑completion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG dryer troubleshooting and support: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20154543292888 ^James
Verified Purchase
New LG Washer
The only problem is should've bought a smaller washer because we're only 2 people in the house. 6.3 cubic feet is too big. Otherwise, works very well.
Hi! Thank you for your honest feedback! We’re glad to hear the washer works well for you. Choosing the right size can be tricky, and we appreciate you sharing your experience. If you ever need help with settings or have questions, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG!
Verified Purchase
Happy with a hic.
Good features once you get familiar with the instructions. The only hic is that the instructions included with the article do not have the chapter on how to use the command on the panel. I had to get them on the internet, which is very strange.
Thank you for sharing your experience with the LG DLE8400BE. We’re glad to hear you’re enjoying the features once you got familiar with the instructions! We appreciate your feedback regarding the instruction manual, especially about the missing chapter on using the commands on the panel. We understand how important clear and complete instructions are, and we’re sorry for any inconvenience this caused. Your comments help us improve, and we’ll be sure to share this with our product team. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to our support team at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG!
Great Dryer
Very nice dryer! Fast, wrinkle free clothes. Quiet.
Hello, Mike! Loving the energy — your LG Dryer clearly knows how to treat your laundry right. Quick cycles, smooth results, and whisper‑quiet operation make for a pretty sweet upgrade. If you ever need anything in the future, you can always reach out to @LGUSSupport.^James
It's ok.
Unlike your mom, it doesn't do great with larger loads.
Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
Verified Purchase
Great color
[This review was collected as part of a promotion.] I bought this a month ago, the drying cycles are great but I wish it had more options
[This review was collected as part of a promotion.] I've been using my LG top load washer and dryer for a while now. Im going on 60 days and I'm really happy with them! Here's why I think they're a great choice: Dryer: Easy-to-Clean Lint Trap: The lint container is super easy to access and clean. I love that I can get it 100% lint-free, which is great for keeping the dryer running efficiently and preventing fires. Even the slot where the container goes is a breeze to clean! Fast Drying Time: My clothes are always dry in under an hour, which is a huge time saver. Automatic Shut-Off: This is a fantastic feature! The dryer senses when the clothes are dry and shuts off automatically. Not only does this save energy, but it also gives me peace of mind knowing it won't overheat or potentially cause a fire. Washer: Large Capacity: I can easily wash my king-size comforter in this washer, which is a big plus. Efficient Soap Dispenser: I like how the washer sprays all the detergent from the dispenser directly onto the clothes, ensuring they get thoroughly cleaned. Quiet Operation: It's not a noisy machine, which is a nice change from my old washer. Versatile Wash Options: I can choose a deep wash for heavily soiled items or a water-saving wash for smaller loads, which is great for conserving water. Overall: I'm really impressed with the performance and features of my LG washer and dryer. They've made laundry day much easier and more efficient. If you're looking for a reliable and feature-rich laundry set, I highly recommend checking out LG Top Load DLE8400BE!
Hi there, thanks for sharing your experience with the DLE8400BE. It’s great to hear the washer and dryer have been performing so well — fast drying, easy cleaning, quiet washing, and plenty of capacity. Sounds like they’ve really streamlined laundry day for you. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
Excellent dryer, so smart, easy to use, very quiet
[This review was collected as part of a promotion.] Have used dryer a couple of weeks & it's so smart, easy to use & quiet. The clothes are completely dry & not a wrinkled mess when done. The door can open side to side or from the top which is helpful when washing bid bulky items vs normal loads. Many options to choose from & shows time during each cycle. The one thing I'm not wild about is the top of the dryer is slanted, so stuff you put on top slides off.
Damp clothes constantly
It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even very big are still coming out damp. I've checked and cleaned the vent hose and all filters, and there is no blockage. I've opened the door to the dryer and the door is covered in condensation still. Things should not still be so wet after drying at the highest setting for 1.5 hours. I've completely given up the hope of having a towel or blanket load dry fully in one go. I want hot, fluffy clothes, not cold, damp clothes. I don't have the time or energy to keep fighting with this thing.
Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego
Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego