Hi, Seitz. We appreciate your time sharing your review regarding your LG Dryer, model DLG8401WE. We recognize your shared experience with the performance of your laundry appliances over the past two years and your experience doing business with us. To help ensure your dryer performs at its best and dries your laundry efficiently, we recommend clearing the lint filter before every load and verifying that your home exhaust vent duct is completely free of lint buildup or obstructions, which can restrict airflow and impact drying times. You can also run the Installation Test cycle built into the dryer control panel to automatically check for any exhaust blockages. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Mike! Now that is what we call smooth sailing on laundry day! We are absolutely thrilled to hear that your LG dryer is delivering lightning-fast, quiet performance while leaving your clothes beautifully wrinkle-free. Engineering large, efficient features to maximize your home's comfort is exactly what we strive for, and knowing you are very pleased brings a massive smile to our faces. If any questions pop up or if you ever need a hand in the future, please feel free to connect with our team at @LGUSSupport. ^James

Hello, we appreciate you getting in touch with us. Thank you for being a valued customer. Your trust in LG brand has been a huge factor in the brand success and we are deeply appreciative of it. Your patronage has been invaluable, and we are forever grateful for it. Thank you for your continued support. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Hi there, thank you for sharing your experience with your LG DLE8400WE dryer. The ability to tailor drying cycles is important, and this model gives you a few ways to adjust how it runs. Along with the AI Dry option, you can select manual cycles like Normal, Heavy Duty, or Delicates and then modify temperature, dryness level, and time to match your preferences. Creating a custom cycle in the ThinQ app also allows you to save those adjustments for quick access on the control panel. This guide walks through the available cycles and how each one can be customized: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 If you’d like our team to take a closer look at your setup or explore additional ways to fine‑tune the dryer to your liking, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to help. LG Digital Care Team ^Rich

Hi. Thank you for sharing your review and feedback regarding your LG DLG8401BE Dryer. We appreciate you taking the time to share your experience, and we want to ensure your unit is providing optimal heating performance. As a brief troubleshooting step, check your home circuit breaker to confirm both switches are fully reset and inspect the exhaust vent ducting to ensure there are no lint blockages restricting airflow. You can also review additional helpful steps in our heating guide at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are dedicated to supporting you with your dryer. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hi. We appreciate you sharing your thoughts regarding your LG DLE8400BE Dryer. We want all of our laundry appliances to deliver dependable utility, and we take your feedback regarding your experience with our support channels seriously. For a baseline operation check on your appliance, we recommend inspecting the home exhaust duct to verify it is completely clear of lint buildup, as proper ventilation ensures optimal heating cycles and efficient performance while our service paths are established. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint catcher, and we want to help you get this resolved so the unit performs the way it should. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dryer sheet issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for dryer maintenance and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James

Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your purchase, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi! Thank you for your honest feedback! We’re glad to hear the washer works well for you. Choosing the right size can be tricky, and we appreciate you sharing your experience. If you ever need help with settings or have questions, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG!

Hi, Derek. Thank you for sharing your experience with your LG Dryer. The way you described the intermittent heating, the GAS error appearing after only two weeks, and the incomplete repair with missing screws gives a clear picture of what you’ve been dealing with. Your note about still waiting for an update on your service request is especially helpful in understanding the situation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dryer‑heating and service‑completion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG dryer troubleshooting and support: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20154543292888 ^James