Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forVerified Purchase
Amazing washer!
I love LG. It has never disappointed me. I like the fact that this is a big washer that can wash king-size bedding, but it doesn’t look big. I also love that there are different kinds of cycles, so I can choose what is best for me. LG ThinQ makes everything easier!
Thank you for your loyalty to LG! We’re thrilled to hear your DLE8400WE washer is making laundry easier with its large capacity, versatile cycles, and LG ThinQ features. It’s great to know it handles king-size bedding while still fitting comfortably in your space. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us on other platforms: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email
Verified Purchase
Couldn't be happier!
I started using my new laundry machines today and I absolutely love them. They take up less space than my old laundry pair but they're much bigger on the inside. Between the washing machine spinning out more water and the dryer working more efficiently, it took a lot less time to finish my laundry and that's a wonderful bonus. I also love how quiet both machines are and the way they play a happy little tune when they complete the cycle. I actually enjoyed doing my laundry today and I'm pretty sure I've never said that before.
Hi! Thank you so much for sharing your fantastic feedback on your new LG DLE8400WE dryer and matching laundry machines! We are thrilled to hear that they are making laundry day a positive experience. It’s wonderful to know that you are benefiting from the increased efficiency and reduced cycle times. The combination of efficient water extraction in the washer and the performance of your new dryer is designed specifically to save you time and energy, and we're delighted that you've noticed the difference. We also love hearing that you appreciate the quiet operation and the cheerful cycle completion chime! We strive to incorporate these thoughtful touches to make everyday chores more enjoyable. We genuinely appreciate you choosing LG and are delighted that you can finally say, "I actually enjoyed doing my laundry today!" Happy laundering!
Verified Purchase
Excellent Dryer
I really love this dryer. I love the swing down door opening, it makes transfering my wash, from washer to dryer easier and it takes up less space. One thing I would change is the slanted top of dryer. It would be much better if it was a flat surface. It also dries quickly.
Hi Lynn! Thank you for your fantastic feedback on the LG DLE8400WE dryer! We are delighted to hear how much you love the appliance, particularly the swing-down door opening mechanism and the quick drying capabilities. We designed the door mechanism specifically to make transferring laundry easier, and it is wonderful to know it is enhancing your daily routine. We appreciate your input regarding the slanted top surface. Feedback like yours is invaluable to our design team as we continuously work to improve the ergonomics and functionality of our appliances for future models. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!
Verified Purchase
Nice upgrade
Really good looking unit.. however I will have to get used to the different settings, it seems like you have to download ones that don't appear on the dial
Thank you for sharing your feedback on the DLE8400WE! We’re glad to hear you’re enjoying the design. Yes, some specialized or newer cycles may need to be downloaded via the LG SmartThinQ app to appear on the control panel. This allows you to access additional features and updates for your washer. If you need guidance on downloading or using these cycles, our LG Customer Support team is happy to help: 📞 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) • Support & Contact: https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
An Important Flaw
Have only used this dryer 3 times now, but each time clothes have gotten caught by the edge of the lint filter. This results in the clothes not being allowed to tumble, and get twisted up in a spiral. Luckily no clothes have been damaged, but this appears to be a design fault with no apparent fix.
Verified Purchase
Dryer works like a dryer
Clothes get caught underneath the lint filter area. So far nothing has ripped. The display panel could be more lit up too, i find it very hard to see where the button are
Thank you for sharing this honest feedback with us. We’re glad to hear that your clothes have not been damaged, but we also want to ensure your dryer is operating smoothly and not catching fabric near the lint filter area. If you notice this happening consistently, it may be helpful to review loading practices or have the unit inspected to ensure everything is functioning as intended. We also hear you clearly regarding the control panel brightness. We understand how important it is for the display and buttons to be easy to see, and we will share this design feedback directly with our product team for review. We hope your dryer continues to perform well and meet your expectations. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_ca/support/contact-us/. Please kindly reference CNN260621119008 when contacting us. Thank you for choosing LG!
We have been very happy with our dryer. However, as of 7/20 we have been calling (12 calls thus far) due to error msg D80 flow sense. We have NEVER received a return call from a dryer specialist. Nor have we gotten a return call from a supervisor. We love all our LG appliances, but are extremely disappointed in your service department.
Dryer Damaged clothes
This dryer has been the worst appliance I have EVER purchased—I would give it 0 stars if that was an option! I have (4) children and do multiple loads of laundry daily. This unit began twisting/ripping/tearing clothing immediately. There is a felt type seal that is defective under the lint catch that would grab small parts of clothing and damage them.
Hi. We appreciate you sharing your experience and feedback regarding your LG DLE8400WE Dryer. We hear your thoughts concerning the fabric handling during your daily laundry routines and the performance of the drum seal area beneath the lint filter. We always aim to provide highly dependable laundry solutions and gentle fabric care for our community. To support smooth tumbling cycles, please make sure the lint filter is completely seated and flush with the housing before every load to prevent items from catching on the edges. You can find detailed structural checks and maintenance guidance to protect garments at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AfmBOoqb98hjtnhwxPmXXkIgv6SmEI0VN3S2pQbcLxss32p8TO59Nnx7. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Does not work with Propane
If you are looking st this dryer for use with propane, do not buy it. Contacted LG and they told me to contact installer and propane company. I did and both verified everything seemed ok with their part. Lg was no help. Don’t waste your time and money on this as it does. It work with propane.
Hello, Greg. We appreciate you sharing your experience with your LG DLG8401WE Gas dryer. We always aim to provide highly efficient and dependable performance with our laundry appliances. For heating or fuel conversion operation, we recommend verifying that the proper gas supply line valve is fully open and ensuring that a certified professional has installed the correct LP conversion kit to match your household gas type. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Unbelievable
For the amount of money paid, my husband and I are extremely disappointed and upset that we can not use this dry properly. We’ve had it for 2 months and from day one, It will only dry on the download cycle. All other cycles presents an error message D80. We’ve had a professional inspect the exhaust duct and everything that pertains to the air flow. No lint or buildup at all. This dryer is the absolute worst.
Hello. We appreciate you sharing your rating and feedback regarding your LG DLE8400BE Dryer. We recognize your experience with the D80 error code display and cycle operation, and we want to ensure your home setup functions reliably. To help clear airflow reading issues, ensure the lint filter is thoroughly cleaned before each cycle and verify that the exterior vent flap opens freely when the unit runs. You can find detailed drying troubleshooting guidance at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOop2w8go248OVcXEDZglEL-65tfMwBgxLCNzNE0X-DCA_fwrMrX4. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James