Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Feature rich but door dud
[This review was collected as part of a promotion.] Overall, I like the dryer from the standpoint of being able to open it from top/down to move items from washer to the dryer more easily. However, I do not like the fact that the door when opened from the side will NOT stay open. You need to use your leg or other body part to hold the door open to remove clothes. As far as the features and drying ability, no issues.
Hi, Tracy. Thank you for taking the time to share your feedback on the LG Dryer (DLE8400WE) model. We understand that having a door that doesn't stay open can be disappointing when removing clothes. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We appreciate your positive remarks about the dryer's features and drying ability. We're glad to hear that these aspects met your expectations. Your feedback is crucial as we continuously strive to improve our products and provide the best user experience possible. Please be assured that we have taken note of your feedback regarding the door and will share it with our product development team. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Large capacity/dries fast
Bought LG dryer about a month ago with washer. Once I was shown how to use the timer option I love using my dryer. Dries quickly with this option. Very roomy. Not fond of the lint trap as it's a little bit of trouble to clean out but getting used to it. All in all very pleased!! Definitely recommend!
Hey Trisha. Sounds like your LG laundry duo is a perfect match! 😊 The timer option is a game-changer for quick, efficient drying, and the spacious design makes laundry day a breeze. We appreciate your feedback on the lint trap—it can take some getting used to, but these tips and tricks can help with maintenance: https://shorturl.at/4NIUg. For more questions, private message us on social media @LGUSSupport. Thanks for the recommendation, and welcome to the LG family! 💙 ^David
Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego
Great features!
We bought an LG washer and dryer in 2023 and in 2024 decided to sell our house. The buyers wanted both items as they knew they were new with warranties on them. So, we had to buy replacements. We bought new AI washer and dryer set in 2024. We love the AI feature where we can just set it and the computer figures out how to wash or dry the clothes. Also, love the scheduling features too.
Hi Darren, thank you for taking a moment to share your experience. It’s great to hear that your LG 7.3 cu ft Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door and AI Sensing model DLG8401WE has been such a smooth upgrade. Moving from one LG set to another says a lot, and it’s good to know the AI features and scheduling options are making laundry easier in your new home. Having the dryer automatically adjust for each load is a real convenience, and it’s great that it fits your routine so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Great dryer
[This review was collected as part of a promotion.] I bought this a couple of weeks ago . It’s very efficient and clothes are dry at end of cycle ! The door opens to the side and towards bottom . I expected it to open completely toward bottom but it’s less than half way open . I am not sure how beneficial that is to me .Still new so maybe I will find its purpose .
Bad touch controls
[This review was collected as part of a promotion.] Really bad touch control panel. No one cautioned me about it and let me know there was a similar model with normal buttons. I have to push the start button 15 to 20 times to run the dryer. Called service who witnessed how many times I had to push the button. Said it was working as designed and told me about the other model. Too late for me to swap. I'm annoyed every time I use the dryer. The dryer door is great.
Hey there Mep! Thank you for taking the time to leave us a review on your dryer! Your feedback means the world to us, and we’re committed to making your experience as amazing as possible. If you’re finding that you need to press the start button a couple of times before it works, don’t worry—we’re here to help! Here are a few simple steps you can try: first, unplug the dryer to disconnect it from the power source. Next, while it’s unplugged, press and hold the [POWER/START] button for 5 seconds, then hold the [PLAY/PAUSE] button for another 5 seconds. After that, plug it back in and see if the issue is resolved. Additionally, check for dirt or debris around the start button and give it a gentle clean if needed. Lastly, inspect the door switch, as it might be causing issues with starting the dryer. If these tips don’t do the trick, we’ve got your back! Just send us a private message with your contact details, and we’ll be absolutely delighted to assist you further. Thanks for being a part of our community! ^Anthony
No right side vent for gas models- stupid design
[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.
Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy
Meh
I have had the dryer for just a little over a month. Have to run the dry cycle twice to get the cloths fully dry. Ran the installation check and no errors are shown. And the grill already shows signs of burning.
Hey there! We appreciate you letting us know what's happening with your LG dryer, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your dryer, and we'll be ready to help! *Josh
New dryer
[This review was collected as part of a promotion.] Had the dryer for about a month now don’t like the Back black control board for operating the dryer you can barely see the controls little white lights Can do better.
Hey there Tami! We appreciate your feedback about the control panel of your LG dryer. Our goal is always to make your laundry experience an easy one, and your words help us to make that happen. If you ever need additional help in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh
Wonderful dryer
I love that the door to this dryer has two options for opening it. The controls date simple to use,and the filter is easily accessible and a snap to clean.
Hi. We’re glad to hear your LG dryer is making laundry day feel effortless. The dual‑opening door, simple‑to‑use controls, and easy‑clean filter really bring a nice touch of convenience to every load, and it’s great to know those features are standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James