Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Feature rich but door dud
[This review was collected as part of a promotion.] Overall, I like the dryer from the standpoint of being able to open it from top/down to move items from washer to the dryer more easily. However, I do not like the fact that the door when opened from the side will NOT stay open. You need to use your leg or other body part to hold the door open to remove clothes. As far as the features and drying ability, no issues.
Hi, Tracy. Thank you for taking the time to share your feedback on the LG Dryer (DLE8400WE) model. We understand that having a door that doesn't stay open can be disappointing when removing clothes. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We appreciate your positive remarks about the dryer's features and drying ability. We're glad to hear that these aspects met your expectations. Your feedback is crucial as we continuously strive to improve our products and provide the best user experience possible. Please be assured that we have taken note of your feedback regarding the door and will share it with our product development team. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Damp clothes constantly
It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even very big are still coming out damp. I've checked and cleaned the vent hose and all filters, and there is no blockage. I've opened the door to the dryer and the door is covered in condensation still. Things should not still be so wet after drying at the highest setting for 1.5 hours. I've completely given up the hope of having a towel or blanket load dry fully in one go. I want hot, fluffy clothes, not cold, damp clothes. I don't have the time or energy to keep fighting with this thing.
Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego
Not worth the money!
This gas dryer comes with the worst operator manual ever! The dryer comes with multiple settings that take more than one cycle to dry - the drying sensor is located in front so will shut off if it detects any semi-dry item. Repair person advised me not to use energy saver and use time dry only - could have gotten away with a much cheaper dryer if that was how I was going to use it! Disappointed!
Hi there. Thank you for taking the time to share your detailed experience with the LG DLG8401WE. We understand your disappointment with the operator manual and the performance of the dryer. Your feedback is invaluable, and we'll make sure it is shared with our team to address these concerns and improve our products. Thank you for choosing our product and providing such detailed feedback. Your experience helps us strive to serve our customers better in the future. ~Ken
Large capacity, easy to load and unload
[This review was collected as part of a promotion.] Love the dryer. Super large capacity. Was easy to figure out the settings. The wrinkle care feature does work well and use it all the time. Another feature that l like is the reversible door, open the topside when loading from the washer so that the laundry doesn't fall on the floor and open the side way when unloading into a laundry basket.
Hi, Winne! We appreciate you sharing your experience with your LG Dryer. It’s great hearing how the large capacity, easy‑to‑use settings, and wrinkle care feature are all making laundry day smoother. The reversible door is such a smart touch too — loading and unloading without dropping clothes on the floor is a win in any home. Sounds like your LG unit is doing exactly what you need! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Good Dryer, can't see the control panel too dim.
Control Panel is so dim that I am having to make labels so that we know what cycle to choose from. I've bought new lighting, turned off the lighting in the room; nothing helped it's just too dim. Dries very well but we cannot figure out what setting to put it on if we can't see the control panel. I would send back the washer and drier if they had a control panel that was printed.
Hey there! We're here to ensure your LG dryer provides excellent performance with clear controls. We understand your dryer dries very well, but you're finding the control panel too dim, making cycle selection difficult. We truly want to help resolve this. Please send us a direct message @LGUSSupport with your dryer's model number, serial number, and original purchase date. We look forward to helping you! ^ Diego
Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego
Does a fine job and is Smarter than me
[This review was collected as part of a promotion.] I purchased your washer almost a month ago. Easy to use (even if it is smarter than I), and does a very good job. I like the tune it plays at the end of the cycle: it is so much more pleasant than a sharp buzz.
does not dry!!!
Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.
Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh
No right side vent for gas models- stupid design
[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.
Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy
Dryer is Nice
[This review was collected as part of a promotion.] Bought this DLE8400WE to match the washer. My old LG combo W/D was over 15 yrs old and I was not satisfied with the seal inside my front loader. I could never get it cleaned always had black spots inside and outside the seal even if I cleaned it out. The smell inside the seal was really bad. The new dryer is really nice. It has electronic keypad and it’s easy to use. I like the newer update the dust container. We are happy on our purchase. Lg has been a good investment for us. Hopefully they will last a long time like our other combo.
Hey Rothy, thanks for sharing your experience with the DLE8400WE. It’s great to hear the upgrade has been such a positive change, especially after dealing with that old front‑loader seal. The updated lint container and easy‑to‑use electronic controls really do make a difference day‑to‑day. We’re glad this new setup has been a solid investment for you, and we hope it serves you just as long as your previous LG pair. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich