It NEVER WORKED.

AMAZING PRODUCT

Works okay, feels cheap

great buy

I assembled everything exactly as referenced in the instruction manual but the mop never released steam. It appears there's some sort of blockage in either the cap of the water tank or the filter that prevents the water from ever reaching the bottom. After having the mop powered on for a few minutes with no steam, it started making a terrible noise. I disconnected it and will be returning. Very low quality product. I will be returning it immediately

Works great! Light weight and easy to use!

Love my steam mop! Easy to assemble & use. This is better then my other one. Glad I replaced this one with my old one.

[This review was collected as part of a promotion.] I recently received this steam mop and I love it. It cleans my floors to perfection, without the use of harsh chemicals. It's lightweight and durable, and works exceptionally well on hardwood floors and carpet. With this steam mop, I really love that it has a triangle swivel mop head, making it extremely easy to maneuver and clean around furniture. I have had other steam mops, but this one is by far one of the best. I would highly recommend it.

Bought the True & Tidy Steam Mop almost a year ago and I love the way it cleans our ceramic tiles. The large tank holds enough water to mop three rooms. The steam is ready in less than 30 seconds and the mop head is washable. It is light and easy to use. I have called customer service several times to ask questions and order new filters. They also sent me a replacement water tank when mine cracked. Customer service has always either answered when I called or contacted me by email if I left a voicemail. I trust the True & Tidy company for my steam mop and I'm sure they back their other products the same.

[This review was collected as part of a promotion.] I've never used a steam mop before, so I was curious about the efficiency. Packing was very cheap, and material is very plastic and cheap. The spring for the handle fell inside the the handle and I had to unscrew 8 pieces to fix it so it would attach to the unit. Overall, dirt only showed up on small areas of the mop, meaning the mop pad was not absorbing dirt everywhere like it should have.