Horrible customer service

Removed old, installed new all within an hour

Should have been included.

I had an Appt, and yes I was there a little longer than expected but they did an excellent job. I have no complaints what so ever. My Sams is on 83rd Ave and McDowell Rd PHOENIX AZ

Used this service twice. The first time all worked well, the second time they damaged one tire bolt and cost me $100 to get it repaired in an auto shop. You might keep this uncertainty in mind when comparing offers.

I own a Grand Cherokee with air ride suspension and the vehicle must be set to "jack mode" to avoid damage. I told the tech that when I dropped it off. They should know that anyway!! When picking up the vehicle it was in lift mode! Totally different setting and pray I don't have issues because its very expensive to fix. The Blizzak tires are the best winter tires and I'll keep buying them. But, I'm going elsewhere next time.

I ordered the tires online and at the end of purchase it came up with a schedule installation form. I scheduled installation and went to my Sam's Club on the scheduled date, as I was notified the tires were in. Only three tires were delivered. I also was told I should not have scheduled installation online, as they don't know their schedule and book multiple people for the same time. I made the second appointment in person. My appointment was 3PM, my car went in at 4:30, out at 6PM. My Sam's is short staffed, it's not their fault it took so long as it's really hard to find workers. I like getting tires at Sam's because you get more for your money. Road hazard is a real plus.

I bought a set of tires with the install package at Sam's store #4837 in Denham Springs, LA. Jeff and Chris were so kind and helpful The install went perfectly. As usual, I am satisfied with my tire purchase and install. I have been buying my tires from Sam's because of the service, great products, and prices for years. This store has amazing service.

I had all 4 tires installedy, ran into issues with my valve stem/tire sensor and losing air. Spoke with Gerald, he was super helpful and got everything taken care of. I really appreciate the ease if getting it resolved and on my way. Great service center and helpful staff!!!

Bought 4 new tires for the truck and 4 for the car. Had a nail within a month in one tire on the truck they fixed it no charge. On the car within 2 weeks something in the road caused 2 tires same side to run flat put the tires in the trunk took the car to the club they were unable to repair the tires sidewall punctures. They warrantied the tires for me however so only had to pay 20$ a tire to replace them saved me 360$ thank goodness! They are slow but for the warranty work i won't buy tires anywhere else.