Because I didn't buy my tires from Sam's Club they refused to install and balance them.

Put tire check pressure in alll tires.he made so lug not were tight. The Tire ride very smooth.

Never answer phone call. Its very poor service.

Should have been included.

I had an Appt, and yes I was there a little longer than expected but they did an excellent job. I have no complaints what so ever. My Sams is on 83rd Ave and McDowell Rd PHOENIX AZ

Used this service twice. The first time all worked well, the second time they damaged one tire bolt and cost me $100 to get it repaired in an auto shop. You might keep this uncertainty in mind when comparing offers.

The staff and management at my store in Wake Forest are exceptional. Always very pleasant, even when it is incredibly busy. Goes out of way to get the service done when promised. Stands by reputation and warranty of both products and services without any question.

Bought a set of tires and paid to have them balanced. Still had some vibration so I went to Goodyear to get an alignment as Sam’s doesn’t do those. Goodyear said the problem was poor balancing so I had them redo it figuring I was already there and Sam’s is 40 minutes from home. Called Sam’s to complain and ask for some compensation and they couldn’t have cared less. Lesson is buy tires from a professional company.

The crew at Memorial & Penn in OKC are efficient and professional. Whether it is a new set of tires or just a balance and rotate, they get the job done, usually exceeding expectations. I have bought 4 sets of tires for two different vehicles here over the past 3 years, and they always do a great job. If they didn't, I would have went elsewhere. They even replaced a full set of lug nuts I had brought them since the OEM Ford Chrome Lug Nuts were swelling. The provided lug nuts were replaced during a balance and rotate, free of charge with this tire installation package. Great experience, great service. Keep up the good work!

i had an appointment on 6/7 with my truck for 4 tires. The techs didn't perform all the duties as listed on the tire mounting service. i specifically asked if they reset tire pressure sensors as i have had a light on forever, guy at the counter said yes. The webpage lists it as part of the tire mounting. well when i picked up a different guy at the counter said no. i asked if they could pull it in and he said it would be an additional $20. i was so mad i just left with my wife. now ill have to pay someone else at another location to reset those. tires look good but the service is the worst. WOULD NOT RECOMMEND GOING THERE FOR ANYTHING OTHER THEN GROCERIES.