This was my first time getting tires from Sam's Club and I was very happy with the entire experience. I placed my order online and then received an email once the tires arrived. Called to schedule for the next available appointment to get them installed. The lady on the phone was very nice and helpful. I was able to schedule my appointment a few days later. Arrived a few minutes early for my appointment, checked in, and then went to eat a famous hot dog combo and chocolate yogurt. By the time I was done my new tires were installed and I was ready to go. The tire technicians did a great job and were very friendly. Overall it was a great experience and I would highly recommend. ONE Improvement I would like to see from Sam's Club would be reserved parking spots for the tire center close to that side of the club. It would make it much easier for everyone ( club member and tire technicians) to find your car when dropping it off and picking it up.

Bought a set of tires and paid to have them balanced. Still had some vibration so I went to Goodyear to get an alignment as Sam’s doesn’t do those. Goodyear said the problem was poor balancing so I had them redo it figuring I was already there and Sam’s is 40 minutes from home. Called Sam’s to complain and ask for some compensation and they couldn’t have cared less. Lesson is buy tires from a professional company.

Sam's damaged my cars valve stem core and installed my tire with a cheap valve stem with no tire presure sensor my car had inside wheel. I spent $52.00 on a new valve stem and sensor part at the dealer. Took new valve stem put it on old sensor and sams installed it off the books no paperwork involved . Manager refused to pay me for the dealership part that they damaged. Manager claimed my Factory ALUMINUM valve stem core was corroded.

I bought these tires about a year ago, very happy with the purchase, and the service at the club!

Tire pressure is too low

Fast and friendly service thank you for your effort

What good is covered flat repair if you can't get an appointment? I have a flat tire, it's kinda tough to plan ahead for that. I guess I'm supposed to rent a car or walk until they can get me in. Very unhappy!

Stripped lugnut on one tire and it is going to cost me 250 to replace so the "savings" I received were erased by this added expense due to negligence .

Great Service! Changed all 4 tires seamlessly. Had my tires order, got a call, set up an appointment, and voila , my tires were fixed and I was good to go within the hour.

Calumet city location has terrible service, was told 2-2/12 hours and waited over 3.5 hours while other people were in and out faster than myself. No contact person to help with issue as well