I wasn’t told to schedule an appointment to have the tires that I ordered, I had a three hour plus wait. Sam’s is usually where I get my tires Seems to me there’s a lack of communication

I rate the installation the same. My vehicle was taken in, at the appointment time, and the four tire installation mounting and balancing was completed in significantly less time than projected-even though they we’re understaffed😃

I just wish they’d told me the tpms batteries was low while the had the tires off so they could’ve replaced them and now I have to pay to have the tires mounted again.

The value of the installation package is less when you buy run-flat tires because Sam's cannot make temporary repairs on the Pirelli brand and they cannot handle an adjustment on the tire if one is needed.

Can’t beat the benefits that come with the installation package. Free rotation and balance and road side assistance. Hope I never have to that part of the package.

It only makes sense if you are buying tires to have the garage put them on your car, otherwise you have a big paper weight. They did the job while I was shopping for the week's groceries. They were professional and this is a good price.

Very happy with the tires and the haul installation it's a great package covers everything I do a lot of driving and it's nice to know that the tires are guaranteed

All valve stems in the past were replaced when acquiring new tires. Sam’s operator failed to replace the valve stem on left front tire. Luckily I noticed at the Sam’s gas pump & return to have it replaced. Not good since this is safety relevant.

Was not told of any package worst waiting area, one chair had to stand till done. No employee to tell you where to go or what to do. Terrible experience, would never buy tires there again

I was asked to be early to the install appointment, but nobody was there to greet me and I had to wait for 10 minutes or more for an associate to take my keys.