The new tires on my VW Beetle have made a world of difference in how Lady Bug handles and rides. I followed the tire departments recommendation on which tire to purchase, and am very well pleased.

I paid for the tire installation package, along with new tires on 6/9/2026, which includes replacement tire pressure sensors. When I was informed that the tires were installed, I went to drive away when I noticed the tire pressure alarm light was on. When I informed the staff at Sam's, they informed me that they had reset the tire pressure alarm, only to discover the low pressure light was still on. I again informed the staff at Sam's that the low tire pressure light was still on, and I was informed that I needed to drive 5 miles to reset the low tire pressure tire alarm, after driving 8 miles, the low tire pressure tire alarm was still on. Again I had to wait while the staff at Sam's attempted to reset the low tire alarms on my car. The staff at Sam's again assured that they had went into the car's computer and reset the low tire pressure warning. Still, again, the light went back on. Once I returned to my residence, I researched the resetting of the low tire pressure sensors, after 10 minutes of research, the low tire pressure light went off. Multiple attempts by the Sam's staff to initialize the replacement low tire pressure sensors, all ended in failure. Each time the staff at Sam's told me the low tire pressure light had been reset, was a lie. While my wife and I were waiting for the low pressure tire sensors to be reset, my wife asked the Manager for at least a gift card and we did receive a $20.00 gift card. I do not recommend anyone purchase the tire installation package at the Sam's club in C.B., Ia. Poor service! A member of the Sam's staff informed me one time during this ordeal, that the employee who installs and initializes the low pressure tire sensors had just went out to lunch, and wanted me to wait until the staff member returns for lunch! I wish now I would have taken my business to Jensen Tire and Auto, they have competitive prices and good service, unlike the poor service at Sam's Club in Council Bluffs, Iowa.

Mechanics have insufficient tools and were not able to get lug nuts off in order to purchase new tires.

Fast efficient. They even made a small mistake and they caught it and asked if I had time for them to fix it. That’s good caring employees

Everyone working hard. Fast and efficient. Estimated installation time was right on. I will be back for replacements.

Bought the tires and they were installed with minimal waiting. Did a good job of balancing the tires.

Jim at the North Fayette location provided excellent customer service and the installers worked quickly to get my car done in a timely manner.

The rep found me in the store to let me know my car was ready early. Very customer focused. I'm very pleased with my new tires!

Fast service, great friendly employees. Absolutely love the July 4. Free installation sale. Save me over $350!

The employees were very friendly and kept me informed. The only issues was my wheels were scratched on two wheels.