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Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry for
LG 7.3 cu. ft. Electric Dryer with Sensor Dry
3.6 out of 5 stars
stars
110 ratings110 reviews
  1. 5 stars49% (54)
  2. 4 stars9% (10)
  3. 3 stars12% (13)
  4. 2 stars8% (9)
  5. 1 star22% (24)

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Showing 61-70 of 110 reviews
Jul 30, 2025
Reviewer name: 3BoyMom
3 out of 5 stars
3 out of 5 stars review

Damp clothes constantly

It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even very big are still coming out damp. I've checked and cleaned the vent hose and all filters, and there is no blockage. I've opened the door to the dryer and the door is covered in condensation still. Things should not still be so wet after drying at the highest setting for 1.5 hours. I've completely given up the hope of having a towel or blanket load dry fully in one go. I want hot, fluffy clothes, not cold, damp clothes. I don't have the time or energy to keep fighting with this thing.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego

Jan 10, 2025
Reviewer name: Meps
2 out of 5 stars
2 out of 5 stars review

Bad touch controls

[This review was collected as part of a promotion.] Really bad touch control panel. No one cautioned me about it and let me know there was a similar model with normal buttons. I have to push the start button 15 to 20 times to run the dryer. Called service who witnessed how many times I had to push the button. Said it was working as designed and told me about the other model. Too late for me to swap. I'm annoyed every time I use the dryer. The dryer door is great.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Social

Hey there Mep! Thank you for taking the time to leave us a review on your dryer! Your feedback means the world to us, and we’re committed to making your experience as amazing as possible. If you’re finding that you need to press the start button a couple of times before it works, don’t worry—we’re here to help! Here are a few simple steps you can try: first, unplug the dryer to disconnect it from the power source. Next, while it’s unplugged, press and hold the [POWER/START] button for 5 seconds, then hold the [PLAY/PAUSE] button for another 5 seconds. After that, plug it back in and see if the issue is resolved. Additionally, check for dirt or debris around the start button and give it a gentle clean if needed. Lastly, inspect the door switch, as it might be causing issues with starting the dryer. If these tips don’t do the trick, we’ve got your back! Just send us a private message with your contact details, and we’ll be absolutely delighted to assist you further. Thanks for being a part of our community! ^Anthony

Sep 26, 2024
Reviewer name: MS2020
4 out of 5 stars
4 out of 5 stars review

Excellent dryer, so smart, easy to use, very quiet

[This review was collected as part of a promotion.] Have used dryer a couple of weeks & it's so smart, easy to use & quiet. The clothes are completely dry & not a wrinkled mess when done. The door can open side to side or from the top which is helpful when washing bid bulky items vs normal loads. Many options to choose from & shows time during each cycle. The one thing I'm not wild about is the top of the dryer is slanted, so stuff you put on top slides off.

Review from lg.com
Helpful?42U6EKVN58C613659107685
Apr 27, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

does not dry!!!

Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh

Aug 18, 2024
Reviewer name: Mary0109
5 out of 5 stars
5 out of 5 stars review

New and confusing

This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG

Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 10, 2024
Reviewer name: Darren129
5 out of 5 stars
5 out of 5 stars review

Great features!

We bought an LG washer and dryer in 2023 and in 2024 decided to sell our house. The buyers wanted both items as they knew they were new with warranties on them. So, we had to buy replacements. We bought new AI washer and dryer set in 2024. We love the AI feature where we can just set it and the computer figures out how to wash or dry the clothes. Also, love the scheduling features too.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hi Darren, thank you for taking a moment to share your experience. It’s great to hear that your LG 7.3 cu ft Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door and AI Sensing model DLG8401WE has been such a smooth upgrade. Moving from one LG set to another says a lot, and it’s good to know the AI features and scheduling options are making laundry easier in your new home. Having the dryer automatically adjust for each load is a real convenience, and it’s great that it fits your routine so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Dec 13, 2024
Reviewer name: DLE8400BE
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I've been using my LG top load washer and dryer for a while now. Im going on 60 days and I'm really happy with them! Here's why I think they're a great choice: Dryer: Easy-to-Clean Lint Trap: The lint container is super easy to access and clean. I love that I can get it 100% lint-free, which is great for keeping the dryer running efficiently and preventing fires. Even the slot where the container goes is a breeze to clean! Fast Drying Time: My clothes are always dry in under an hour, which is a huge time saver. Automatic Shut-Off: This is a fantastic feature! The dryer senses when the clothes are dry and shuts off automatically. Not only does this save energy, but it also gives me peace of mind knowing it won't overheat or potentially cause a fire. Washer: Large Capacity: I can easily wash my king-size comforter in this washer, which is a big plus. Efficient Soap Dispenser: I like how the washer sprays all the detergent from the dispenser directly onto the clothes, ensuring they get thoroughly cleaned. Quiet Operation: It's not a noisy machine, which is a nice change from my old washer. Versatile Wash Options: I can choose a deep wash for heavily soiled items or a water-saving wash for smaller loads, which is great for conserving water. Overall: I'm really impressed with the performance and features of my LG washer and dryer. They've made laundry day much easier and more efficient. If you're looking for a reliable and feature-rich laundry set, I highly recommend checking out LG Top Load DLE8400BE!

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the DLE8400BE. It’s great to hear the washer and dryer have been performing so well — fast drying, easy cleaning, quiet washing, and plenty of capacity. Sounds like they’ve really streamlined laundry day for you. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Oct 14, 2024
Reviewer name: Chris H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dryer review

It looks and works great. Most of all, it is easy to use.

Review from lg.com/ca
Helpful?42U6EKVN58C613659107685
reply from LG CareQ

Dear Customer, Thank you for letting us know about your great experience and it is really heart whelming to hear that you are enjoying to use one of our popular models back in the days. If you ever need assistance or have any feedback, please don’t hesitate to reach out. We truly appreciate your time.

Nov 18, 2024
Reviewer name: Rwolf11292
5 out of 5 stars
5 out of 5 stars review

Wonderful dryer

I love that the door to this dryer has two options for opening it. The controls date simple to use,and the filter is easily accessible and a snap to clean.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG

Hi. We’re glad to hear your LG dryer is making laundry day feel effortless. The dual‑opening door, simple‑to‑use controls, and easy‑clean filter really bring a nice touch of convenience to every load, and it’s great to know those features are standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 7, 2024
Reviewer name: Picker097
5 out of 5 stars
5 out of 5 stars review

LG Dryer

I bought this dryer about one month ago and am thoroughly impressed by this product. This is one of the first dryers I’ve had that dries the clothes quickly. Love the Wi-Fi feature.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG

That is fantastic! Thanks for sharing the love for your new LG dryer! looks like those lightning-fast cycle times and smart connectivity features have totally upgraded your laundry routine this past month. We are absolutely thrilled to know you are thoroughly impressed with its speedy performance. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James