Hi! Thank you so much for sharing your fantastic feedback on your new LG DLE8400WE dryer and matching laundry machines! We are thrilled to hear that they are making laundry day a positive experience. It’s wonderful to know that you are benefiting from the increased efficiency and reduced cycle times. The combination of efficient water extraction in the washer and the performance of your new dryer is designed specifically to save you time and energy, and we're delighted that you've noticed the difference. We also love hearing that you appreciate the quiet operation and the cheerful cycle completion chime! We strive to incorporate these thoughtful touches to make everyday chores more enjoyable. We genuinely appreciate you choosing LG and are delighted that you can finally say, "I actually enjoyed doing my laundry today!" Happy laundering!

Thank you for your loyalty to LG! We’re thrilled to hear your DLE8400WE washer is making laundry easier with its large capacity, versatile cycles, and LG ThinQ features. It’s great to know it handles king-size bedding while still fitting comfortably in your space. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us on other platforms: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email

Hi Lynn! Thank you for your fantastic feedback on the LG DLE8400WE dryer! We are delighted to hear how much you love the appliance, particularly the swing-down door opening mechanism and the quick drying capabilities. We designed the door mechanism specifically to make transferring laundry easier, and it is wonderful to know it is enhancing your daily routine. We appreciate your input regarding the slanted top surface. Feedback like yours is invaluable to our design team as we continuously work to improve the ergonomics and functionality of our appliances for future models. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Hello, Steve! We are thrilled to hear that your LG dryer is delivering quiet, top-tier heating and swift drying cycles. We appreciate your helpful note regarding the sloped design and control panel visibility, and we will certainly share that input with our product team to keep improving. Should you ever require support, please reach out to @LGUSSupport. ^James

Thank you for sharing your feedback on the DLE8400WE! We’re glad to hear you’re enjoying the design. Yes, some specialized or newer cycles may need to be downloaded via the LG SmartThinQ app to appear on the control panel. This allows you to access additional features and updates for your washer. If you need guidance on downloading or using these cycles, our LG Customer Support team is happy to help: 📞 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) • Support & Contact: https://www.lg.com/ca_en/support/contact-us/

Thank you for sharing this honest feedback with us. We’re glad to hear that your clothes have not been damaged, but we also want to ensure your dryer is operating smoothly and not catching fabric near the lint filter area. If you notice this happening consistently, it may be helpful to review loading practices or have the unit inspected to ensure everything is functioning as intended. We also hear you clearly regarding the control panel brightness. We understand how important it is for the display and buttons to be easy to see, and we will share this design feedback directly with our product team for review. We hope your dryer continues to perform well and meet your expectations. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_ca/support/contact-us/. Please kindly reference CNN260621119008 when contacting us. Thank you for choosing LG!

Hello. We appreciate you sharing your rating and feedback regarding your LG DLE8400BE Dryer. We recognize your experience with the D80 error code display and cycle operation, and we want to ensure your home setup functions reliably. To help clear airflow reading issues, ensure the lint filter is thoroughly cleaned before each cycle and verify that the exterior vent flap opens freely when the unit runs. You can find detailed drying troubleshooting guidance at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOop2w8go248OVcXEDZglEL-65tfMwBgxLCNzNE0X-DCA_fwrMrX4. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there Hayden, thank you for taking a moment to share your experience with your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Dryer DLE8400BE. We understand you mentioned wrinkling, drying performance, and that replacing the lint trap and cover did not improve the drawstring issue, and we appreciate you letting us know. We understand how important it is for your dryer to care for your clothes the way you expect. Your DLE8400BE includes helpful features like AI Sensor Dry, Precise Temperature Control, and multiple drying levels designed to support even, gentle fabric care. A few quick steps can help improve results: ⦁ Use Wrinkle Care to keep fabrics moving after the cycle ⦁ Select lower temperature settings for delicate or drawstring items ⦁ Make sure the lint filter is fully seated to support smooth airflow ⦁ Try Delicates or Normal for items that need gentler movement For clear guidance on wrinkling and fabric care, this LG support article is very helpful: LG Dryer Troubleshooting – Wrinkled Clothes https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich