Hi Lynn! Thank you for your fantastic feedback on the LG DLE8400WE dryer! We are delighted to hear how much you love the appliance, particularly the swing-down door opening mechanism and the quick drying capabilities. We designed the door mechanism specifically to make transferring laundry easier, and it is wonderful to know it is enhancing your daily routine. We appreciate your input regarding the slanted top surface. Feedback like yours is invaluable to our design team as we continuously work to improve the ergonomics and functionality of our appliances for future models. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Hi! Thank you so much for sharing your fantastic feedback on your new LG DLE8400WE dryer and matching laundry machines! We are thrilled to hear that they are making laundry day a positive experience. It’s wonderful to know that you are benefiting from the increased efficiency and reduced cycle times. The combination of efficient water extraction in the washer and the performance of your new dryer is designed specifically to save you time and energy, and we're delighted that you've noticed the difference. We also love hearing that you appreciate the quiet operation and the cheerful cycle completion chime! We strive to incorporate these thoughtful touches to make everyday chores more enjoyable. We genuinely appreciate you choosing LG and are delighted that you can finally say, "I actually enjoyed doing my laundry today!" Happy laundering!

Thank you for your loyalty to LG! We’re thrilled to hear your DLE8400WE washer is making laundry easier with its large capacity, versatile cycles, and LG ThinQ features. It’s great to know it handles king-size bedding while still fitting comfortably in your space. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us on other platforms: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email

Hi! We are thrilled to hear how much time your high-capacity LG dryer is saving you and how peacefully quiet it keeps your laundry routine. We also appreciate your note regarding customer support—we'll be sure to pass your feedback along to our team as we continually aim to earn that full 5-star experience! If you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James

Thank you for sharing your feedback on the DLE8400WE! We’re glad to hear you’re enjoying the design. Yes, some specialized or newer cycles may need to be downloaded via the LG SmartThinQ app to appear on the control panel. This allows you to access additional features and updates for your washer. If you need guidance on downloading or using these cycles, our LG Customer Support team is happy to help: 📞 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) • Support & Contact: https://www.lg.com/ca_en/support/contact-us/

Hello, Steve! We are thrilled to hear that your LG dryer is delivering quiet, top-tier heating and swift drying cycles. We appreciate your helpful note regarding the sloped design and control panel visibility, and we will certainly share that input with our product team to keep improving. Should you ever require support, please reach out to @LGUSSupport. ^James

Thank you for sharing this honest feedback with us. We’re glad to hear that your clothes have not been damaged, but we also want to ensure your dryer is operating smoothly and not catching fabric near the lint filter area. If you notice this happening consistently, it may be helpful to review loading practices or have the unit inspected to ensure everything is functioning as intended. We also hear you clearly regarding the control panel brightness. We understand how important it is for the display and buttons to be easy to see, and we will share this design feedback directly with our product team for review. We hope your dryer continues to perform well and meet your expectations. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_ca/support/contact-us/. Please kindly reference CNN260621119008 when contacting us. Thank you for choosing LG!

Hi. Thank you for sharing your review regarding your LG DLG8401BE Dryer. We appreciate your feedback about your unit and want to ensure it operates smoothly and efficiently for you. As a brief troubleshooting step, please check the drum area and lint filter for any trapped small items or debris that may cause intermittent sounds during operation. You can also view additional helpful guidance for dryer sounds at https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458?srsltid=AfmBOoo5YPUU5cmyXjD3X4TebUvjhJrRJ5OpWJMuz7Bn9ak1DtW6b61l. Please clarify and let us know what other issues are being encountered with the unit, and send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hi, Jasmine. We appreciate you taking the time to share your experience with your LG DLE8400BE Dryer. We want to ensure your appliance operates effectively and reliably heats your laundry. As a brief troubleshooting step, please check your home's circuit breaker to ensure both fuses or breakers dedicated to the dryer are fully turned on, as a partial trip can allow the drum to tumble without generating heat. You can also review additional guidance regarding heating performance by visiting https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are dedicated to providing support and ensuring your dryer issues are properly addressed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James