Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Unbelievable
For the amount of money paid, my husband and I are extremely disappointed and upset that we can not use this dry properly. We’ve had it for 2 months and from day one, It will only dry on the download cycle. All other cycles presents an error message D80. We’ve had a professional inspect the exhaust duct and everything that pertains to the air flow. No lint or buildup at all. This dryer is the absolute worst.
Hello. We appreciate you sharing your rating and feedback regarding your LG DLE8400BE Dryer. We recognize your experience with the D80 error code display and cycle operation, and we want to ensure your home setup functions reliably. To help clear airflow reading issues, ensure the lint filter is thoroughly cleaned before each cycle and verify that the exterior vent flap opens freely when the unit runs. You can find detailed drying troubleshooting guidance at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOop2w8go248OVcXEDZglEL-65tfMwBgxLCNzNE0X-DCA_fwrMrX4. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Damages clothes
This is already clear and specific. I'd tighten it slightly so it reads more polished while keeping the frustration and the important details: Review I really wanted to like this dryer, especially because it was my first brand-new appliance purchase. Unfortunately, we've had several issues with it. Initially, the dryer kept throwing D80 codes. We ended up replacing all of the hoses and redoing the vent piping, which eventually fixed that problem. Unfortunately, we then discovered another major issue that, as other reviewers have mentioned, seems to be a problem with this dryer: it eats the strings and drawcords on clothing. Strings from pants, sweaters, hoodies, etc. get caught, tangled, and pulled until they knot up and essentially rip the clothing. We've had this happen to so many items—my clothes, my partner's clothes, and my kids' clothes—and unfortunately, several pieces have been damaged beyond repair. Aside from these two issues, the dryer itself works well. However, knowing what I know now, I absolutely would not have purchased it. If I had seen the other reviews mentioning the same problem beforehand, I would have gone with a different dryer. It's incredibly frustrating to spend money on a brand-new appliance only to have it repeatedly damage your clothes. Unfortunately, I can't recommend this dryer based on our experience.
Hi there, thank you for taking the time to share such a detailed account of your experience with your DLE8400WE. We are truly sorry to hear about the issues you have encountered, from the repeated D80 codes and the work required to resolve the venting concern to the damage you have experienced with clothing strings and drawcords becoming caught and tangled during drying. We understand how frustrating it must be to have your own clothes, your partner’s clothes, and your children’s clothes damaged, especially after investing in your first brand-new appliance. We appreciate that you also shared that the dryer performs well aside from these concerns, but we understand why the repeated damage has affected your overall experience and confidence in the product. Your detailed feedback is important to us, and we would appreciate the opportunity to look into your concerns further. Please reach out to our support team through https://www.lg.com/ca_en/support/contact-us/ and reference CNN260814070980, with your model and serial numbers and a copy of your bill of sale so our team can review your situation and further assist you.
We have been very happy with our dryer. However, as of 7/20 we have been calling (12 calls thus far) due to error msg D80 flow sense. We have NEVER received a return call from a dryer specialist. Nor have we gotten a return call from a supervisor. We love all our LG appliances, but are extremely disappointed in your service department.
Hi. We appreciate you taking the time to share your feedback about your LG DLE8400BE Dryer. We recognize your experience with the flow sense error code and the customer service follow-ups for your unit. To assist with resolving the error, check and clean your home exhaust ductwork to ensure proper airflow, and you can select and click the D80 error code listed on our error code guide at https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742?srsltid=AfmBOorUettgiqBTpETyTnwhjQjuuRUxLnylRc22OBJBondo715qKNlx. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Don't fall for the bells and whistles.
This is the worst dryer we have ever owned. I regret buying it. Owned it 2( mid January -mid March) months and the heating element went out. We were told we have to have a professional vent cleaner come out first to check if that was the problem. We did that and it wasn't. LG has done nothing to rectify the problem besides string us along with promises of hearing from a dryer specialist. If I could give less than 1 star I would.
Hi, Jasmine. We appreciate you taking the time to share your experience with your LG DLE8400BE Dryer. We want to ensure your appliance operates effectively and reliably heats your laundry. As a brief troubleshooting step, please check your home's circuit breaker to ensure both fuses or breakers dedicated to the dryer are fully turned on, as a partial trip can allow the drum to tumble without generating heat. You can also review additional guidance regarding heating performance by visiting https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are dedicated to providing support and ensuring your dryer issues are properly addressed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
LG Dryer
This dryer makes noises since I bought it on and off. Then the noise goes away and later returns. The dryer doesn't work as good as my previous LG dryer that was about 12 years old. I wish I kept my old LG dryer. I only replaced both because my washer was broken.
Hi. Thank you for sharing your review regarding your LG DLG8401BE Dryer. We appreciate your feedback about your unit and want to ensure it operates smoothly and efficiently for you. As a brief troubleshooting step, please check the drum area and lint filter for any trapped small items or debris that may cause intermittent sounds during operation. You can also view additional helpful guidance for dryer sounds at https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458?srsltid=AfmBOoo5YPUU5cmyXjD3X4TebUvjhJrRJ5OpWJMuz7Bn9ak1DtW6b61l. Please clarify and let us know what other issues are being encountered with the unit, and send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Can't fix it.
The dryer makes a rattling sound. LG has sent repairmen twice but have not fixed it. I have been waiting for over a month for them to line up another repair. They are ignoring/stalling me. I would NOT buy this dryer, and frankly I am beginning to doubt the quality of LG appliances.
Hello, Chuck. We appreciate you sharing your thoughts regarding your LG Gas Dryer DLG8401BE. We recognize your experience with the noise levels and service scheduling for your unit. To help identify rattling sounds, ensure the dryer is completely level on all four feet and check that loose coins or clothing fasteners are not tumbling inside the drum or lint filter area. Additional sound guidance is available directly through our support page at https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458?srsltid=AfmBOorYHMYYxX8t85QGuPf-FGKnAXAy-GL8yGiJ5wduYODuJEb2wOSb. We want to help ensure your laundry setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Verified Purchase
Quality dryer
Sturdy large capacity dryer that dries our clothes efficiently
It's wonderful to hear your laundry pair is making such a great impression, Bonnie! Thank you for taking the time to share your experience with your DLE8400WE. We're delighted to know you're enjoying its sturdy design, generous capacity, and efficient drying performance. Providing dependable results while making laundry day easier is exactly what we designed it to do. If you ever have any questions or need assistance, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. Thank you for choosing LG, and we hope you continue enjoying your new dryer for many years to come!
Laundry day much easier now!
I love the capacity of the washer and dryer. I don't have to do so many loads and these are so quiet! Laundry is so much easier now! I haven't had to use customer support so gave 4 stars because registration was easy.
Hi! We are thrilled to hear how much time your high-capacity LG dryer is saving you and how peacefully quiet it keeps your laundry routine. We also appreciate your note regarding customer support—we'll be sure to pass your feedback along to our team as we continually aim to earn that full 5-star experience! If you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Beware!!!!
If I could do negative stars I would. Don’t waste your time with this junk. It looks nice but will give you a d80 and d90 code every time. My one load of laundry has take almost 8 hours to dry because it keeps shutting down. And before you ask, this is a brand new home. The lint vent is perfectly fine and every other avenue as been explored. It’s just this hunk of junk that now I am out of money on because LG does not offer a trade up anymore. Go elsewhere.
Hi, Glennie. Thank you for sharing what’s been happening with your LG Dryer. We understand how important it is for a new unit to run reliably, and we appreciate the detail you provided about the repeated d80 and d90 codes despite having a brand‑new home and a clear vent. Feedback like yours helps highlight situations where performance isn’t matching expectations. To allow us to properly investigate the details of your specific product model and to see how we can assist with the airflow code issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on airflow and drying performance: https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448 ^James
The absolute worse
This washer and dryer combination is the worse laundry product I have every used. My clothes come out of the cycles looking awful, full of hair and lint. I hate it and wish I could return both. It was very expensive and I will never purchase or recommend LG products again.
Hi. We appreciate you sharing your experience with your LG Electric Dryer, model DLE8400BE. We want to ensure your laundry appliances deliver the clean, high-quality results you expect for your clothing. To help eliminate lint and hair transfer during your drying cycles, we recommend ensuring the lint filter is thoroughly cleaned before every single load and checking your external dryer vent line to verify it is completely clear of obstruction for optimal airflow. For more helpful tips on managing lint issues effectively, please review our official guide here: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James