Hello, Dom. Thank you for sharing your experience with your LG Dryer. We appreciate your feedback regarding the D90 code appearing on your brand-new dryer even with a clear vent. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this D90 error code issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG dryer error codes and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448. ^James

Hi, Derek. Thank you for sharing your experience with your LG Dryer. The way you described the intermittent heating, the GAS error appearing after only two weeks, and the incomplete repair with missing screws gives a clear picture of what you’ve been dealing with. Your note about still waiting for an update on your service request is especially helpful in understanding the situation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dryer‑heating and service‑completion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG dryer troubleshooting and support: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20154543292888 ^James

Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego

Dear Customer, Thank you for letting us know about your great experience and it is really heart whelming to hear that you are enjoying to use one of our popular models back in the days. If you ever need assistance or have any feedback, please don’t hesitate to reach out. We truly appreciate your time.

Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint catcher, and we want to help you get this resolved so the unit performs the way it should. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dryer sheet issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for dryer maintenance and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James

Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your purchase, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hey Cab! We completely understand how frustrating it is when a new appliance starts making an unusual grinding sound. A grinding noise can often be caused by worn components like the drum support rollers, a damaged felt seal, or even a small object caught inside. You might also find this resource helpful: https://shorturl.at/nLSfM. We'd love to investigate this and help you get it resolved. Please send us a direct message on social media to @LGUSSupport with your dryer's model/serial number. We're dedicated to getting your appliance running smoothly and quietly again! ^ Diego