Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Great at first-dryer features need improvement
At first this dryer was great, now it seems to not dry things completely no matter what cycle it's on. We have to run it multiple times to get our clothes to dry. We've done the vent cleaning and wet sensor cleaning and nothing seems to help.
Hi, Mikayla. We appreciate you taking the time to share your review regarding your LG DLE8400BE Dryer. Thank you for letting us know that the unit performed well initially, and we want to ensure it continues delivering optimal performance for your laundry needs. Since you have already completed vent and sensor maintenance, another helpful step is checking the drum temperature settings and verifying that the moisture sensor bars inside the drum are completely free of fabric softener film, which can affect cycle sensing. You can also explore additional performance tips outlined in our official guide at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are committed to supporting you and making sure your dryer works properly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Well pleased
Very pleased with dryer performance. Using the proper heat selection it is extremely fast and produces wrinkle free laundry. Very quiet, large lint filter.
Hello, Mike! Now that is what we call smooth sailing on laundry day! We are absolutely thrilled to hear that your LG dryer is delivering lightning-fast, quiet performance while leaving your clothes beautifully wrinkle-free. Engineering large, efficient features to maximize your home's comfort is exactly what we strive for, and knowing you are very pleased brings a massive smile to our faces. If any questions pop up or if you ever need a hand in the future, please feel free to connect with our team at @LGUSSupport. ^James
DISAPPOINTED
while it functions For the most part I have two major issues. The folding lint filter is designed flawed for the frame where the filter folds has broken twice in a little over a year with normal use just from opening and closing the filter to clean it. My other complaint is that for me the black control panel is very difficult to read and so easily fingertip printed. I would sacrifice some bells and whistles for knobs as controls. Lg has replaced the filter twice but now that my unit is over year old the burden will fall on me in the future. The filter needs to be re-designed.
Hi. Thank you for sharing your experience with your LG dryer. The way you described the folding lint filter breaking multiple times and the difficulty reading the black control panel gives a clear picture of how the LG unit has been working for you. Your notes about normal use, the repeated replacements, and how the panel shows fingerprints easily are especially helpful in understanding the day‑to‑day impact. To allow us to properly investigate the details of your specific product model and to see how we can assist with your lint‑filter‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dryer support and maintenance guidance: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 ^James
Great evidence for why AI is useless.
Probably the greatest reason to avoid AI. Unlike non-AI, non-WiFi dryers you can't modify the default settings; you have to log in to the app and download a custom setting - and you only get one. The AI setting seems to know only 1 temperature setting - incinerate. Previous dryer was a non-intelligent LG - which worked great - I could pick a setting and modify it. Hopefully somebody at LG sees this and releases a S/W update that allows modification to the default settings. Otherwise this 2 month old dryer is destined to be replaced by a non-AI model.
Hi there, thank you for sharing your experience with your LG DLE8400WE dryer. The ability to tailor drying cycles is important, and this model gives you a few ways to adjust how it runs. Along with the AI Dry option, you can select manual cycles like Normal, Heavy Duty, or Delicates and then modify temperature, dryness level, and time to match your preferences. Creating a custom cycle in the ThinQ app also allows you to save those adjustments for quick access on the control panel. This guide walks through the available cycles and how each one can be customized: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 If you’d like our team to take a closer look at your setup or explore additional ways to fine‑tune the dryer to your liking, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to help. LG Digital Care Team ^Rich
Horrible all around
Worst dryer I have ever owned and the washer that goes with it is even worse than the dryer. Nothing is ever completely dry after the first cycle AND the clothes come out VERY wrinkled. I have to iron every pair of pants that comes out of there (even dry fit comes out wrinkled) and if I didn't refuse to iron T-shirts, those would need be ironed as well. I have had this unit barely over a year. I will never purchase LG again and I'm counting down the days until I can afford to dump this and buy a new one.
Hi, Moni. Thank you for sharing what’s been happening with your LG dryer. We appreciate the clear explanation of the drying performance, the multiple cycles needed, and how the LG unit is leaving clothes more wrinkled than expected. Your detailed experience really helps outline how the dryer has been working for you over the past year. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for dryer troubleshooting on your specific issues: https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471 & https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James
Verified Purchase
Great dryer
I'm extremely happy with this purchase! The dryer is both quiet and efficient, offering a wide variety of cycle options to suit different needs. One feature I particularly love is the door, which opens not only from the side but also from the top—perfect for preventing smaller items from falling out. Additionally, the side opening is reversible, allowing you to adjust it to open from either the left or right, making it adaptable to any space.
Hello, we appreciate you getting in touch with us. Thank you for being a valued customer. Your trust in LG brand has been a huge factor in the brand success and we are deeply appreciative of it. Your patronage has been invaluable, and we are forever grateful for it. Thank you for your continued support. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
Stuck dryer sheets
I purchased my dryer 4-20-2026. Dryer sheets keep getting stuck in the drum beneath the lint catcher.
Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint catcher, and we want to help you get this resolved so the unit performs the way it should. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dryer sheet issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for dryer maintenance and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James
Dryer faults
[This review was collected as part of a promotion.] Service problems and the service department avoids communication!
Hi. We appreciate you sharing your thoughts regarding your LG DLE8400BE Dryer. We want all of our laundry appliances to deliver dependable utility, and we take your feedback regarding your experience with our support channels seriously. For a baseline operation check on your appliance, we recommend inspecting the home exhaust duct to verify it is completely clear of lint buildup, as proper ventilation ensures optimal heating cycles and efficient performance while our service paths are established. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Poor Quality
This is not the dryer you want. Purchased in February 2026 and with weeks and issues and still do. I am very disappointed with my purchase
Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your purchase, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Not sure about it
The dust bin is faulty -- things get stuck in it and it doesn't pull the dust out very well. The clothes seem extra wrinkled compared to other dryers i've owned.
Hello, Sam. Thank you for sharing your experience with your LG Dryer. The way you described the dust bin not clearing properly and your clothes coming out more wrinkled than with previous dryers gives a clear picture of what you’re encountering, and that insight is very helpful for us to understand how the unit is performing in your home. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dust‑bin performance and wrinkle‑related drying issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-lint-there-is-a-lot-of-lint-left-on-fabric-after-drying-CT10000011-20154710754589 & https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471 ^James