Thank you for sharing your experience with the LG DLE8400BE. We’re glad to hear you’re enjoying the features once you got familiar with the instructions! We appreciate your feedback regarding the instruction manual, especially about the missing chapter on using the commands on the panel. We understand how important clear and complete instructions are, and we’re sorry for any inconvenience this caused. Your comments help us improve, and we’ll be sure to share this with our product team. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to our support team at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG!

Hi! Thank you for your honest feedback! We’re glad to hear the washer works well for you. Choosing the right size can be tricky, and we appreciate you sharing your experience. If you ever need help with settings or have questions, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG!

Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hi there. Thank you for taking the time to share your detailed experience with the LG DLG8401WE. We understand your disappointment with the operator manual and the performance of the dryer. Your feedback is invaluable, and we'll make sure it is shared with our team to address these concerns and improve our products. Thank you for choosing our product and providing such detailed feedback. Your experience helps us strive to serve our customers better in the future. ~Ken

Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego

Hi Darren, thank you for taking a moment to share your experience. It’s great to hear that your LG 7.3 cu ft Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door and AI Sensing model DLG8401WE has been such a smooth upgrade. Moving from one LG set to another says a lot, and it’s good to know the AI features and scheduling options are making laundry easier in your new home. Having the dryer automatically adjust for each load is a real convenience, and it’s great that it fits your routine so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego