Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry forMember photos
Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego
does not dry!!!
Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.
Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh
Excellent dryer, so smart, easy to use, very quiet
[This review was collected as part of a promotion.] Have used dryer a couple of weeks & it's so smart, easy to use & quiet. The clothes are completely dry & not a wrinkled mess when done. The door can open side to side or from the top which is helpful when washing bid bulky items vs normal loads. Many options to choose from & shows time during each cycle. The one thing I'm not wild about is the top of the dryer is slanted, so stuff you put on top slides off.
New and confusing
This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.
Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Bad touch controls
[This review was collected as part of a promotion.] Really bad touch control panel. No one cautioned me about it and let me know there was a similar model with normal buttons. I have to push the start button 15 to 20 times to run the dryer. Called service who witnessed how many times I had to push the button. Said it was working as designed and told me about the other model. Too late for me to swap. I'm annoyed every time I use the dryer. The dryer door is great.
Hey there Mep! Thank you for taking the time to leave us a review on your dryer! Your feedback means the world to us, and we’re committed to making your experience as amazing as possible. If you’re finding that you need to press the start button a couple of times before it works, don’t worry—we’re here to help! Here are a few simple steps you can try: first, unplug the dryer to disconnect it from the power source. Next, while it’s unplugged, press and hold the [POWER/START] button for 5 seconds, then hold the [PLAY/PAUSE] button for another 5 seconds. After that, plug it back in and see if the issue is resolved. Additionally, check for dirt or debris around the start button and give it a gentle clean if needed. Lastly, inspect the door switch, as it might be causing issues with starting the dryer. If these tips don’t do the trick, we’ve got your back! Just send us a private message with your contact details, and we’ll be absolutely delighted to assist you further. Thanks for being a part of our community! ^Anthony
No right side vent for gas models- stupid design
[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.
Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy
Does a fine job and is Smarter than me
[This review was collected as part of a promotion.] I purchased your washer almost a month ago. Easy to use (even if it is smarter than I), and does a very good job. I like the tune it plays at the end of the cycle: it is so much more pleasant than a sharp buzz.
Large capacity, easy to load and unload
[This review was collected as part of a promotion.] Love the dryer. Super large capacity. Was easy to figure out the settings. The wrinkle care feature does work well and use it all the time. Another feature that l like is the reversible door, open the topside when loading from the washer so that the laundry doesn't fall on the floor and open the side way when unloading into a laundry basket.
Hi, Winne! We appreciate you sharing your experience with your LG Dryer. It’s great hearing how the large capacity, easy‑to‑use settings, and wrinkle care feature are all making laundry day smoother. The reversible door is such a smart touch too — loading and unloading without dropping clothes on the floor is a win in any home. Sounds like your LG unit is doing exactly what you need! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Damp clothes constantly
It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even very big are still coming out damp. I've checked and cleaned the vent hose and all filters, and there is no blockage. I've opened the door to the dryer and the door is covered in condensation still. Things should not still be so wet after drying at the highest setting for 1.5 hours. I've completely given up the hope of having a towel or blanket load dry fully in one go. I want hot, fluffy clothes, not cold, damp clothes. I don't have the time or energy to keep fighting with this thing.
Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego
Large capacity/dries fast
Bought LG dryer about a month ago with washer. Once I was shown how to use the timer option I love using my dryer. Dries quickly with this option. Very roomy. Not fond of the lint trap as it's a little bit of trouble to clean out but getting used to it. All in all very pleased!! Definitely recommend!
Hey Trisha. Sounds like your LG laundry duo is a perfect match! 😊 The timer option is a game-changer for quick, efficient drying, and the spacious design makes laundry day a breeze. We appreciate your feedback on the lint trap—it can take some getting used to, but these tips and tricks can help with maintenance: https://shorturl.at/4NIUg. For more questions, private message us on social media @LGUSSupport. Thanks for the recommendation, and welcome to the LG family! 💙 ^David