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Customer reviews for LG 7.3 cu. ft. Electric Dryer with Sensor Dry for
LG 7.3 cu. ft. Electric Dryer with Sensor Dry
3.5 out of 5 stars
stars
106 ratings106 reviews
  1. 5 stars49% (52)
  2. 4 stars8% (9)
  3. 3 stars12% (13)
  4. 2 stars8% (8)
  5. 1 star23% (24)

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Showing 51-60 of 106 reviews
Aug 18, 2024
Reviewer name: Mary0109
5 out of 5 stars
5 out of 5 stars review

New and confusing

This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG

Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 10, 2024
Reviewer name: Darren129
5 out of 5 stars
5 out of 5 stars review

Great features!

We bought an LG washer and dryer in 2023 and in 2024 decided to sell our house. The buyers wanted both items as they knew they were new with warranties on them. So, we had to buy replacements. We bought new AI washer and dryer set in 2024. We love the AI feature where we can just set it and the computer figures out how to wash or dry the clothes. Also, love the scheduling features too.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hi Darren, thank you for taking a moment to share your experience. It’s great to hear that your LG 7.3 cu ft Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door and AI Sensing model DLG8401WE has been such a smooth upgrade. Moving from one LG set to another says a lot, and it’s good to know the AI features and scheduling options are making laundry easier in your new home. Having the dryer automatically adjust for each load is a real convenience, and it’s great that it fits your routine so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jul 17, 2024
Reviewer name: CMCV1
4 out of 5 stars
4 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] I bought this a couple of weeks ago . It’s very efficient and clothes are dry at end of cycle ! The door opens to the side and towards bottom . I expected it to open completely toward bottom but it’s less than half way open . I am not sure how beneficial that is to me .Still new so maybe I will find its purpose .

Review from lg.com
Helpful?42U6EKVN58C613659107685
Dec 29, 2024
Reviewer name: Farmerb0402
4 out of 5 stars
4 out of 5 stars review

Solid dryer but only opens left to right

[This review was collected as part of a promotion.] The dryer works well but never thought it would be such an ordeal to switch the door and would probably not buy again as it has been such a pain in the rear, lots of calls and still no switching of the door.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG Dryer and support experience. We’re happy to hear the dryer is working well and appreciate your feedback on the service experience for reversing your door, as we’re always looking for the best ways to improve. If you still need help, we’d love to explore options with you to get your door reversed. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your contact info and model number. We’ll gladly help! *Joseph

Oct 13, 2024
Reviewer name: Gregory A
3 out of 5 stars
3 out of 5 stars review

No right side vent for gas models- stupid design

[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy

Dec 13, 2024
Reviewer name: Rothy58
5 out of 5 stars
5 out of 5 stars review

Dryer is Nice

[This review was collected as part of a promotion.] Bought this DLE8400WE to match the washer. My old LG combo W/D was over 15 yrs old and I was not satisfied with the seal inside my front loader. I could never get it cleaned always had black spots inside and outside the seal even if I cleaned it out. The smell inside the seal was really bad. The new dryer is really nice. It has electronic keypad and it’s easy to use. I like the newer update the dust container. We are happy on our purchase. Lg has been a good investment for us. Hopefully they will last a long time like our other combo.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey Rothy, thanks for sharing your experience with the DLE8400WE. It’s great to hear the upgrade has been such a positive change, especially after dealing with that old front‑loader seal. The updated lint container and easy‑to‑use electronic controls really do make a difference day‑to‑day. We’re glad this new setup has been a solid investment for you, and we hope it serves you just as long as your previous LG pair. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Sep 26, 2024
Reviewer name: MS2020
4 out of 5 stars
4 out of 5 stars review

Excellent dryer, so smart, easy to use, very quiet

[This review was collected as part of a promotion.] Have used dryer a couple of weeks & it's so smart, easy to use & quiet. The clothes are completely dry & not a wrinkled mess when done. The door can open side to side or from the top which is helpful when washing bid bulky items vs normal loads. Many options to choose from & shows time during each cycle. The one thing I'm not wild about is the top of the dryer is slanted, so stuff you put on top slides off.

Review from lg.com
Helpful?42U6EKVN58C613659107685
Jul 30, 2025
Reviewer name: 3BoyMom
3 out of 5 stars
3 out of 5 stars review

Damp clothes constantly

It does have a big capacity, which is nice. We have had it for 6 months, and it has been very frustrating to get the clothes dry. I've tried every setting. The clothes are often slightly damp after every cycle, even with the heat and dryness setting all the way up. If I retry the cycle, it's sensors turn it off after a few minutes, even though the clothes are still slightly damp. The only way I can bypass this is by doing a "Quick Dry" cycle and turning the time up. The loads that aren't even very big are still coming out damp. I've checked and cleaned the vent hose and all filters, and there is no blockage. I've opened the door to the dryer and the door is covered in condensation still. Things should not still be so wet after drying at the highest setting for 1.5 hours. I've completely given up the hope of having a towel or blanket load dry fully in one go. I want hot, fluffy clothes, not cold, damp clothes. I don't have the time or energy to keep fighting with this thing.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey there! We understand your concerns about your clothes consistently coming out damp, and we appreciate the effort you've put into troubleshooting. The condensation and the need for timed cycles suggest the heating system or sensors may need a professional's attention. We want to help you get this resolved. Please send us a direct message to @LGUSSupport with your dryer's model/serial number and purchase date. We're committed to making sure your dryer is providing you with a great experience. ^ Diego

Apr 27, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

does not dry!!!

Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG Digital Care Team

Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh

Jan 13, 2025
Reviewer name: MBannink
3 out of 5 stars
3 out of 5 stars review

Not worth the money!

This gas dryer comes with the worst operator manual ever! The dryer comes with multiple settings that take more than one cycle to dry - the drying sensor is located in front so will shut off if it detects any semi-dry item. Repair person advised me not to use energy saver and use time dry only - could have gotten away with a much cheaper dryer if that was how I was going to use it! Disappointed!

Review from lg.com
Helpful?42U6EKVN58C613659107685
reply from LG

Hi there. Thank you for taking the time to share your detailed experience with the LG DLG8401WE. We understand your disappointment with the operator manual and the performance of the dryer. Your feedback is invaluable, and we'll make sure it is shared with our team to address these concerns and improve our products. Thank you for choosing our product and providing such detailed feedback. Your experience helps us strive to serve our customers better in the future. ~Ken