Hi, there. We appreciate you sharing your experience with the LG Dryer (DLG8401WE) model. It’s wonderful to hear how easy it is to use and how well it performs for you. The ability to monitor progress through the LG ThinQ app is a standout feature of this unit, and it’s great to know it’s adding extra convenience to your laundry day. You can also explore more features and care tips for your model here: https://www.lg.com/us/support/product/lg-DLG8401WE. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy

Hey there Kina! We always want to ensure that you have the best experience with your LG dryer, and that means ensuring that everything can dry, including your blankets. We'd be happy to provide you with this link (https://tinyurl.com/26cw3njl), which can offer tips on running an installation test that can help with the performance of your dryer. If you ever need additional assistance, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Hi, there. Thank you for sharing your experience with the LG Dryer (DLG8401BE) model. It’s wonderful to hear that your gas dryer has been such a standout since you purchased it. This unit is built with an ultra‑large capacity, Sensor Dry technology, and smooth, efficient performance, which makes it a strong choice for consistent, reliable drying. It’s great to know it’s the best dryer you’ve had. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying your new 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Dryer with EasyLoad Door and AI Sensing model DLE8400WE, and it’s great to hear it’s been working well alongside your washer, gas stove, and over‑the‑range microwave. We understand how satisfying it is when a full set of appliances comes together smoothly, and it’s wonderful to know you’re happy with all of them so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hey there! We appreciate you letting us know what's happening with your LG dryer, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your dryer, and we'll be ready to help! *Josh

Hey there Tami! We appreciate your feedback about the control panel of your LG dryer. Our goal is always to make your laundry experience an easy one, and your words help us to make that happen. If you ever need additional help in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Hi, Christopher. Thank you for sharing your feedback on your LG Dryer (DLG8401BE) model. We understand your concern about the challenges you've faced with your unit and the service experience. We strive to provide reliable, high-quality products and exceptional service that exceed our customer's needs. While waiting for the parts, ensure the dryer is properly leveled and all vents and filters are clean, which can sometimes impact performance. Since it's taken a while for the parts to arrive, please ensure the repair process is fully completed. If there are any issues with the installation or functionality after the parts are replaced, let us know immediately. Please reach out to us on social media @LGUSSupport. Our team is here to assist you and ensure that we address any outstanding concerns. ^Juvy

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Dryer (DLG8401BE) model. This unit is built for powerful, efficient performance with its large capacity and Sensor Dry technology, which helps deliver quick and even drying while protecting your fabrics. Its advanced heating system is designed to reach optimal temperatures fast, making it a strong upgrade from older models. To keep it performing at its best, a helpful step is to clean the lint filter before every load to maintain strong airflow and efficient drying. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

That is fantastic! Thanks for sharing the love for your new LG dryer! looks like those lightning-fast cycle times and smart connectivity features have totally upgraded your laundry routine this past month. We are absolutely thrilled to know you are thoroughly impressed with its speedy performance. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Hey Cab! We completely understand how frustrating it is when a new appliance starts making an unusual grinding sound. A grinding noise can often be caused by worn components like the drum support rollers, a damaged felt seal, or even a small object caught inside. You might also find this resource helpful: https://shorturl.at/nLSfM. We'd love to investigate this and help you get it resolved. Please send us a direct message on social media to @LGUSSupport with your dryer's model/serial number. We're dedicated to getting your appliance running smoothly and quietly again! ^ Diego