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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 691-700 of 819 reviews
Jun 15, 2024
Mary Ann 11
5 out of 5 stars review

A Perfect Washer

so glad I bought this works great my clothes are so clean and soft I could tell the difference with my first load they smelled so clean and fresh and no I didn't change detergent and it filled my tub with perfect water fill unlike my old one and it washed my comforter like new my old one you had to force it in I love the way it weighs the load and adjusts the drum well there is nothin I don't love about it

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
May 24, 2023
jaebby06
2 out of 5 stars review

Power button breaks less than 2 yrs old

Bought this set less than 2 years ago and about 3 months ago the power button wasn't working 100%. Some times it took a few tries then it wouldn't turn on, now it doesn't turn on at all. Warranty was only good for 1year, of course, even though there's a “10 year warranty” (only applies to tue drum.” It looks nice, while it was fully functional it was great. But now I'm stuck with a washer that won't turn on, but it looks pretty. Also disappointed thays the LG smart app doesn't have the capability to turn on the washer remotely. Definitely was sold to me that way. But 🤷🏻‍♀️

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from social/LG

We regret hearing that your experiencing such an issue at this time. However, We would like to offer our assistance, and work with you to see if we can get a resolutions that will get you back to being able to use that beautiful appliance. Please contact us at 800-243-0000, Please be prepared with the model/serial number of your unit and we will take it from there. ~Tanisha

Jun 12, 2024
Jo49
5 out of 5 stars review

Indestructible washer and dryer

[This review was collected as part of a promotion.] So far I have absolutely no complaints. Once I figured out all the settimgs as my washer came without a manual, I am totally satisfied! Only have had it 3 months but no problems. I did reach out to LG for a manual and they kindly sent me one. I am old school so like to have instructions in writing-not only on Utube. LG is awesome- our last LG washer and dryer lasted 14 years and endured 3 moves. Still was working after 14 years but we decided to try a top loader. Anyway, overall a great product!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 8, 2023
NotWashingInKC
1 out of 5 stars review

Doesn't actually wash the items

I bought this less than 6 months ago and use it about once a week. I suspected it wasn't getting things fully cleaned so I recently started putting items straight out of the wash cycle into a tub of water, and was shocked at how much dirt came out into the water. If I wash more than a single sheet at a time, there are huge dry spots on the sheets where they didn't even get wet, after a full 50+ minute cycle. If I use the Bedding setting, it throws an error that the machine isn't getting enough water (despite the water lines being brand new and fully clear, with healthy water pressure). Plus any dust or pet hair that accumulates in the water seems to settle on top when it drains so I have big dirty patches on items when they come out. I don't think this washer actually washes things.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jun 22, 2022
Noiski
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] Our old washer wasn't washing the clothes like it once did. So we were recommended an LG washer. Glad we took the advice bc our clothes have been cleaner then ever. Also it seems like we have less laundry since the washer is like 5.3 cu ft!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Aug 25, 2024
6Goats
5 out of 5 stars review

Clothes Actually Get Clean!

[This review was collected as part of a promotion.] I purchased the LG washer over a month ago and it's been a game changer in our household! The smart features connecting the washer to my phone have allowed me to go on about my ranch duties and be alerted to when it's time to change the load. I can put twice as many clothes in and they actually get clean! No more washing loads twice because soap residue! I save time, water and no more frustration due to an inadequate washing machine. Life is GOOD!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jul 24, 2024
MelTud
1 out of 5 stars review

DO NOT BUY. HORRIBLE SERVICE

Washing machine delivered on 7/10/2024. Did 1 load and left on vacation 7/13. Returned 7/19 and started a load of laundry and it made a horrible grinding noise heard on all floors of the house. Called and scheduled repair call for 7/22. They showed up with a level and said it is level and there was nothing else they could do. Called and they set up another appointment for 7/24 between 8am and 5pm. No one ever called or showed up. Called at 5:17 to ask and they said the appointment was canceled. No one could tell me why or who canceled it. Scheduled another appointment for 7/30 between 8 and 5 so I guess I will have to take off work again or get someone to sit at my house all day...if they come at all.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG

Hi there. Thank you for sharing your experience with us. We understand how frustrating it is to deal with the WT7400CV washing machine and the challenges you've faced with repair scheduling. For the grinding noise, make sure there are no foreign objects or debris in the drum or the pump area. Double-check if the machine is properly leveled and ensure the load is evenly distributed. Regarding the repair appointments, we apologize for the inconvenience you've experienced. To avoid further delays, please confirm your next appointment directly with the repair service and verify all details. LG Washer - Troubleshooting Noises During the Cycle - https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery We would like to assist you further and ensure that your concerns are addressed. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you resolve this issue. We appreciate your patience and hope we can improve your experience with LG. —Renzo

Aug 10, 2023
GearJunky
3 out of 5 stars review

Good machine with a VERY BAD soap dispenser

The soap dispenser is a nightmare on this good machine. It's a shame to ruin an OK washing machine with a cheap piece of junk that looks like an after thought. When using dry detergent, the dispenser lets the soap fall on top of the dry cloths. If adding fabric softener, it lets that do the same. Even if you are careful, and do something like program a rinse and spin, the fabric softener tray fills up with water, and you have to remove the whole try to get it dry and continue.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Customer Care

Hello! We're glad you're enjoying the rest of your new washer, but the detergent and fabric softeners should be dispensed mixed with water, so we've attached a link with more info below! If the troubleshooting there doesn't help, please contact us with the second link; it'll be our pleasure to find the best course of action! http://spr.ly/6426Pg4yC http://spr.ly/6428Pg4J6 ^Ian

Nov 18, 2023
LisaMarieBiedenahrn
5 out of 5 stars review

Enormous, Super Powerful & Super Smart

[This review was collected as part of a promotion.] This LG washer is enormous! I can easily wash two comforters and still have room. You can get super clean clothes in just 29 minutes flat! You can't beat that. Not to mention all the different cycles you can download in the app. And oh yeah Remote Start, you can control everything right from your phone. I am in love with this washer. It was worth every cent.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jun 6, 2023
Inga123
1 out of 5 stars review

model WT7300CV only lasted less then 3 years

I really appreciate all the technical features - but our current washer WT7300CV has an electrical issue with no power after less than 3 years. The repair provider couldn't give us an estimate how much it will cost to fix it. This washer was not a good buying decision

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Oh my! Power issue like this is not the expected experience we want for our valued customers and it is not our intention to make you feel this way. To address this power issue, you can visit this link for additional help: https://www.lg.com/us/support/help-library/lg-washer-why-won-t-my-lg-washing-machine-power-on--20150791852235 Please know that your feedback will not be unnoticed, as this will be used to product's future improvement. if you have further questions or concern. You can reach us at: Twitter: https://twitter.com/lgussupport?lang=en Facebook: https://www.facebook.com/LGUSSupport/ Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Customer Support Hotline: (800) 2430-0000 We'd be happy on assisting you. ^Danee