Hi there. Thank you for sharing your experience with us. We understand that your LG washer model WT7400CW has been causing you trouble, and we want to make things right. To start, we suggest checking the water supply hoses for any kinks or blockages, as this can sometimes affect the performance of the washer. If the issue persists or if there are specific problems you're encountering, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to resolving this for you. —Renzo

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

We highly appreciate your honest feedback regarding your experience with your LG Washer. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly