[This review was collected as part of a promotion.] I bought this 1 month ago & so far I am very pleased with this unit. My old one had an impeller so I stuck with one on my LG. So far this Washer has performed perfectly and I cannot believe how much quieter this one is compared to my old one. At first I thought I was going to have to stop using the 2X pods because this LG uses such little water, concern about too much suds, but using the “add an additional rinse cycle” resolved that issue. This LG is easy to use, quiet and has met all my expectations.

I have only had this washer for a few weeks but so far it's great. It has a huge capacity that I can throw all my bedding in there and still have room, also has tons of features and I don't have to do laundry so often since it has such a big capacity. I haven't had a high efficiency washer before and was a little unsure how clean stuff would get without the agitator but it works great and all my clothes feel cleaner and smell better than my old washer.

Bought washer 61/2 months ago and loved it. About two weeks ago the sensor controlling the amount of water filling machine based on load size quit working. Overfills, water keeps filling until it gets to top of drum, continues overflowing drum and floods floor. Currently awaiting new part for repair. Thankful covered under 1 year warranty.

Very happy with it although it has a design flaw. The detergent dispenser drawer remains full of water after the wash has completed. So I need to remove it to dump the water after each wash or the water never drains out and causes an odor.

LG needs to provide operating manuals with their appliances that give more detail in the function of each option available on the control panel. The online website is not convenient to use nor does it give enough information how each option operates. For example: it does not tell you that you cannot wash two king blankets in tub at same time and use the bedding option. The tub's sensory/balance can't handle that much wet bedding and when cycle is finished the blankets are still very soggy, therefore the washer keeps repeating the spinning cycle and adding additional water in an effort to try and balance the blankets to get good spinning results. It never happens, therefore the spinning cycle goes on and on. I had to manually stop the washer, remove one blanket, then continue to spin them one at a time. My laundry room was a mess when I pulled one soggy blanket out of the tub. I had a melt down and was angry at LG for not explaining this could happen with the tub's sensory balance system.

Very little use, less than 2 months we service tech out. Washer- After spin you can smell the motor. Very noisy! Water doesn't drain all way out of soap area as should. Dryer- won't connect to app, Doesn't dry well, have to run heavy close/blankets multiple times (unless mini loads/I bought xl size). sensor drying doesn't detect actual dryness, no point in using. Also super noisy.

[This review was collected as part of a promotion.] I regret buying this washer - it's loud and sounds like it's falling apart. We called for service and the tech said, they all do it nothing can be done. I have never had a washer sound like this that clunks and bangs when changing cycles etc. Shame on LG for releasing such a horrible sounding machine if in fact that's a normal sound for it.(heard from across the house) Extremely disappointed in this washer and LG in general for not repairing the unit or taking pride in their product.

[This review was collected as part of a promotion.] Bought in July 2022. Leaking since September. Oodles of calls, 3 service calls. Sitting here now in January without any resolution. WORST COMPANY EVER.

[This review was collected as part of a promotion.] Owned machine 2.5 months. Worked 1 month. Broke. Waited 2 weeks for repair guy. Fixed and broke again in 1 week. Now been waiting 3 weeks on repair guy. Ridiculous.

[This review was collected as part of a promotion.] Bought the washer January of 2023 and there is serious gunk everywhere inside the web and under the drum. Had to call a professional to clean out the sticky blackened gunk by scraping it all. He says it's common for LG washers.