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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 21-30 of 819 reviews
Jan 24, 2024
Aoebugsy
4 out of 5 stars review

Verified Purchase

Enjoy interoperability

[This review was collected as part of a promotion.] I purchased this machine about a month ago, I like it's ability to fully function in conjunction with the dryer. Also, this is my second LG washer top loader and both of them work well. Very pleased with this product.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Sep 20, 2022
Koye
2 out of 5 stars review

Verified Purchase

Can't use Extra Rinse feature

[This review was collected as part of a promotion.] If I turn on Extra Rinse feature it automatically locks into Deep Wash which is very slow gyration, not what I want :( What I always do is normal wash with extra rinse, so this is very frustrating!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. The washer is designed so that when you press the Extra Rinse option while using the Normal cycle, it will automatically change to the Deep Wash cycle. You may find one of the other cycles works better for you. Below is a helpful link to the support page, including the online user guide, which will detail the available cycles and modifications: https://www.lg.com/us/support/product/lg-WT7400CV.ASSEUUS. ^Nikki

Jul 8, 2023
Suzanne Benitez
5 out of 5 stars review

Verified Purchase

Great washer!

I purchased this washer a few weeks ago when my old.one went out, similar model we had for 10 years with a large family we need the large capacity washer and dryer. I Prefer this model as it let's me add water plus option, I like to wash with more water than the smart technology allows. So far I am really happy with this washer, it is quiet, efficient and washes our clothes well!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 11, 2024
Chabs2
4 out of 5 stars review

Verified Purchase

Need to be an Engineer.

Product is good. Unfortunately you almost have to be an Engineer to operate it properly. On some loads, I kept getting an "E6'' error message. These cycles did not finish and did not "spin" leaving the clothes still soaked in water. Had to turn off and then turn on again and just do the "spin' cycle to expel the water. I found that when programming the cycle that if the " spin " cycle height is not programed properly then the spin cycle does not function and you get the "E6 " error message. Looked up the "E6" error message and it is the only message that calls for a "service" call. It does not need a service all. Just the proper selection for the cycle. Apparently the "sensing" on the particular cycle does not over ride it.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 25, 2023
April90
5 out of 5 stars review

Verified Purchase

The best washer literally ever!

[This review was collected as part of a promotion.] We bought this washer about 3 weeks ago, and it's perfect, it has wifi capabilities to connect to more washing options, you get a notification when your load is done, and it plays a cute little song when your load is done as well! We are beyond happy with our purchase. This washer should be your next choice!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Great choice and recommendation! We’re happy to know that you had a 5-star experience with your LG WT7400VC Washer. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. We can't wait to welcome you back for your next LG product review! -Cazz

Apr 16, 2023
Hisoy86
5 out of 5 stars review

Verified Purchase

Second LG Top Load

[This review was collected as part of a promotion.] This is a great washer. Our old LG worked so well, we decided to buy the new model similar to the old one. Love the new Turbo Wash 3D. It takes about 2/3 the time to wash as the old one. Now is we could only dry faster...

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

We’re happy to know that you had a 5-star experience with your LG 5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology, model WT7400CW. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your laundry needs. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Jan 1, 2023
glenhomer
5 out of 5 stars review

Verified Purchase

LG top loader washer fan for life!

[This review was collected as part of a promotion.] I had a previous version of this washing machine. It was just great and did a wonderful job cleaning clothes! Then my house burned down in a forest fire and the open lid on the washer caught my engagement ring diamond that fell from the second floor into the drum. The metal on the ring and everything else I owned was lost but the washing machine saved the diamond. Just amazing odds of that happening. Once I got into a new house I went out and bought the LG 5.5 Top Load Washer with Turbo Wash. This machine is just as great as my other one - maybe even better. I love it!! Only LG washing machines for me - for life!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Oct 3, 2023
Brooke12
1 out of 5 stars review

Verified Purchase

Was great while it worked

I bought this in November 2022, it started having issues in September 2023, it began with an intermittent LE error code one day and is now not functioning at all and needs to be serviced. I purchased this for its large load ability and reliability and am very disappointed that in less than a year the motor is likely useless.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey Brooke, we want to ensure you are getting the most out of your LG Top Load Washer, and after taking a closer look, this model has a 10-year warranty on the motor. Please send us a private message with your details on one of our socials, @LGUSSupport. We will be eagerly awaiting your message. ~Tegan

Oct 4, 2022
Jarglebar
2 out of 5 stars review

Verified Purchase

Nice washer w/ issues

Bought this 3 months ago. Repair man is coming in 2 weeks. Washer makes a loud clunking noise during wash cycle. The repair folks have been nice. Hopefully the repair takes care of it. I'm somewhat disappointed with my purchase based on the issue happening so soon after getting it.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 25, 2023
Odilia
5 out of 5 stars review

Verified Purchase

QUALITY PIECE OF MACHINERY!

Had a LG Washer for the last 15 years which worked great for the duration but figured it was time to get this newer model and am counting on getting another 15 years of great performance like its predecessor that was gifted to a family member which is still using to this day.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667