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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
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4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 671-680 of 819 reviews
Oct 25, 2024
AK2424
2 out of 5 stars review

Complicated washing machine

[This review was collected as part of a promotion.] Complicated to understand and I have repaired it twice

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there! You should always have an easy experience when using your LG top-load washer. We'd be happy to provide you with these two links about different cycle options (http://spr.ly/6427q7fzX) and about properly loading the top-load washer (http://spr.ly/6428q7fzk) to help give you the best experience. If you need additional help with using your unit, all you need to do is reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Dec 3, 2024
Gigi
4 out of 5 stars review

The washer does as should but if your not 7 feet tall you can't reach the bottom to get all the clothes out especially socks... lol

Helpful?4SFUDNOGOZNQ13656959667
Sep 23, 2024
Sweet1004
5 out of 5 stars review

Great simple washer

[This review was collected as part of a promotion.] It works well - i have hd no issues and less options is actually better for me.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 8, 2024
Will 78
5 out of 5 stars review

cleans like it is supposed too.

[This review was collected as part of a promotion.] I purchased this about a month ago and so far so good.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 13, 2024
Salina Zavala
5 out of 5 stars review

Excelente washer and warranty

[This review was collected as part of a promotion.] Excellent washer, great customer service and warranty

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Sep 24, 2024
Donnagp
3 out of 5 stars review

Good machine

[This review was collected as part of a promotion.] Nothing exceptional- my previous LG set did the same job and was quieter

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey Donna! Thanks for sharing your thoughts on your LG top-load washer. We're pleased to hear it's meeting your laundry needs, just like your previous LG set. If you ever need help in the future or have more feedback, feel free to connect with us on social media @LGUSSupport. We're always eager to help make your laundry experience even better! *Joseph

Aug 27, 2024
Donna E 24
5 out of 5 stars review

Love it!!

So happy with this washer. It's huge,I can wash my king size comforter with no problem! It has great features and washes everything well.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Sep 18, 2024
ronnieab
5 out of 5 stars review

Good machine

[This review was collected as part of a promotion.] This washer has performed exactly as advertised, quiet and fast.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Dec 23, 2024
Shelley Hale
1 out of 5 stars review

Don't buy LG

My washer is making a noise. Someone came out to look at it but they can't figure out what's wrong. Not impressed with it at all

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there Shelley! You should always have a quest laundry experience from your LG top-load washer whenever you use your unit. We'd be happy to provide you with this link (https://tinyurl.com/2bncpp2a), which offers tips about different noises that may come from your top-load washer and tips on how to address those noises. If you need additional assistance, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about any troubleshooting you've tried, and details about your interaction with the technician, and we'll be ready to help! *Josh

Jun 29, 2024
NicholeWY
1 out of 5 stars review

Do not recommend

We bought this machine four months ago. A hose component broke and flooded our basement. There is apparently no LG service in our area and they have been horrible to work with.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that your LG Washing Machine, model WT7400CV, has broken and caused a flood in your basement just four months after purchase. I can only imagine how stressful and upsetting this must be for you. Firstly, I want to acknowledge the severity of the situation and express my deepest apologies for the inconvenience and damage caused. A broken hose component is a critical issue, and I understand that it's not something that should happen to you, especially so soon after buying the machine. I'm also deeply sorry to hear that we don't have an LG service center in your area. I know how frustrating it can be to deal with logistical issues like this, especially when you're already dealing with the stress of a broken appliance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris