Once I was able to get through to Customer Service they could not have been more helpful. I needed a couple of parts for three of my Lifetime outdoor benches and swinging seat and they helped me with the parts and shipped them out.

We saw one of these at a cabin we rented ans I ordered one right in the spot. This thing is awesome. Bench or table we use it each way all the time. It’s sturdy and was fairly easy to put together.

Called seeking missing hardware. Simple voicemail system, near immediate human contact. Friendly discussion and immediate response - received verification email replacement parts on order. Thanks.

Requested replacement screws. The lady (I wish I knew her name) who helped me was extremely professional and helpful. She quickly located the part in spite of my hazy description. I received the replacement part a couple days letter. No fuss.

We have had the convertible bench at our business for over a decade and it still works perfect. Several slats have broken over the years, but CS has promptly replaced them for free.

Love my Lifetime convertible Bench/table but 2 slats cracked- Randy in customer service very efficiently, without hassle, agreed to replace them-shipping them right away-they really will last a Lifetime!

I ordered two in order to have the picnic table option. They are extremely sturdy and substantial. They are on a gravel patio, and the base is very strong. Great customer service as well. Well done Lifetime!

We purchased this bench years ago and it has gotten a ton of use! Needed a part for this bench, so I reached out to them, they sent the replacement part the same day! Great customer service and great products!

We have had this bench for years. It has served us well. However after years of service several of the slats broke. Lifetime replaced the slats no problem. Great customer service

I spoke with Jonathan in the warranty dept. He was soooo helpful and accomodating. Very good to deal with. I told him I’d put him on my Christmas card list.. Hahaha