I need some replacement parts and Randy was able to help me to solve this problem. He was quick and eager to help. Just based on my experiences with customer service, I would say I am a lifetime "Lifetime" customer.

I bought this product about 6 months ago and when we opened it one of the slats had a crack in it but when I called lifetime it was easy to get it replaced real easy to work with thank you lifetime and the associate was awesome

Customer service was quick to respond to the warranty request I submitted. Great communication. The parts were going to be 3 months out , but ended up receiving the parts much sooner!

I bought two of the convertible benches at Costco. They are high quality benches and very attractive. Couple slats broke due to our four rambunctious boys. lifetime replacement parts were sent to us free of charge. I’m a lifetime customer for life!

I appreciated Gage's candidness and going above and beyond my expectations in replacing my slats for my two Model 60054 bench tables...I will be purchasing more LIFETIME products in the future!

It is very versatile in the fact you could use it as a table or a bench or put two together which works great. It also is light enough that you can maneuver around

I am happy with your products. Purchased Lifetime picnic tables (2) two yrs ago and last fall 2 convertible benches. One slat on the bench seat was broken in the box at delivery. One will be shipped to me when available and I appreciate that!

While relocating,convertible patio bench was disassembled, the hardware used to assemble did not make the trip,Austin was very helpful in locating hardware Thank You.

This is a nice piece of patio furniture. It is solidly built pretty comfortable. It was easy to put together and looks great on our deck. The grand kids like the bench table to draw on.

We bought these benches 3-4 years ago. We’ve really enjoyed them. The are essential for our annual crab feasts! We had an issue with a few screws loosening but customer service was excellent and resolved our issue.