Honestly just got it yesterday and haven't put it together, but I have seen the product before and know it is going to be great for our needs.

We have had our convertible bench/picnic tables for several years now a few years ago they received some damage from some large hail (softball sized) that broke a few of the slates. We contacted Lifetime and they sent us replacement parts right away. We were so impressed we ended up buying 2 more of the same kind of bench/picnic tables (although these have plastic seats and table tops. Just recently a couple of the slates on the original set got broken when we had some guests over. I again contacted customer service and they are sending out replacement parts right now. I highly recommend there products.

I purchased a Lifetime Convertible bench from Sams Club in April, 2019 and just noticed that one of the slats had snapped in two. Contacted Customer Service and a new slat is on the way. The customer service rep was most helpful and I would highly recommend this bench..sturdy and well constructed. We plan on purchasing another one next spring.

we had the convertible bench for more than 10 years sitting in our uncovered patio and Is still in good shape despite being under the sun and rain on those years, no rust and most of the slats are still good.Unfortunately 2 of the slats have come to its end and had chipped and cracked. Contacted costumer service for replacement for the slat only because we do not want to replace the whole thing since its still in good shape. Got a reply the next day and shipment of the replacement parts were processed the same day. Very impressed not only with the product but the costumer service as well. We’ll definitely recommend!

I am angry today as I found out that our recent purchase does not earn us Sam’s cash. The item was not available in the store but we are not able to receive Sam’s cash for the pricey purchase. I was on the phone forever after receiving an email that we did not have active membership…which we do!

We have purchased Lifetime products for years. Items include Convertible Benches, Round Table with attached benches, Glider bench, Kayaks, storage box, kid swivel scooters, and of course, tables and chairs. All are quality products and are still in use to this day - 15-20 years old some items. Company honors its warranty for the time allotted. I just reordered some replacement slats for our convertible benches (purchased 13 years ago). Only downside to this bench is the slats crack at the screw sights. I wish the slats were made of Tree-like product. Still it has been worth replacing the slats. Solid benches.

Clear instructions that are easy to follow. When assembled the quality very good and easy conversion between table and bench. Excellent customer service as I needed to make contact. Overall I am delighted with the bench, just need weather to warm up so I can use it.

This is a great product! Everyone that sees it wants one. I broke a board on it (dropped a nail gun from a shelf above) and they helped replace it!! I did not think Customer Service like this existed anymore! I have a few Lifetime items and will be buying more.

We love the finished product. Assembly was a bit challenging and a couple of suggestions for Lifetime are given later. I also used a screwdriver to loosen the extremely stiff cotter key by inserting and twisting the screwdriver into the end of the cotter key. The rubber mallet then was used to snap the key into the hole by holding the bar on a cement step with my foot and pounding a quick snap of the mallet to the cotter key loop. Perhaps a lighter weight cotter key would have been a better choice by Lifetime.

Assembly was not difficult. The construction quality is good. Conversion between bench and desk is easy. For some reason I feel conversion mechanism could be improved. Also the desk seems not level with ground it is very slightly inclined. I have attached the level-check pic of the desk when kept on a level ground. Hence a missing star. Bench is alright. None of these are deal breakers for a picnic bench though. I wanted to buy 2 of them, bought the last one online in July 2020 and have to wait to buy another till the stock is available -September2020 or later.