We recently purchased 2 of these for use at our vacation home. They arrived as scheduled and the assembly was quick and easy with good instructions. The convertible bench/table along with ability to use the 2 of them together to form a picnic table makes them a perfect fit for our plans. I am certain that they will be used regularly and will provide years of service. Very happy so far!

I lost a spring while assembling and I called for information about replacing it. I spoke to Rian from a call back. I explained I needed the spring and without hesitation there was an offer to send a free replacement. Rian was warm, friendly, and a great positive attitude. Thank you

[This review was collected as part of a promotion.] I purchased 2 convertible benches. One of the metal frames was scuffed up. Lifetime was gracious enough to have a replacement sent to my home, in less than 1 week that I was comuminicating with them by email. GREAT JOB! I will be recommending your products the quality is amazing.

Heidi responded to my request for two replacement planks (slates), and replied to me in record time. I am providing my EXCELLENT score solely based on Heidi's responsiveness. I do like the folding benches. I use them for a variety of purposes including sitting.

I have seven of these great benches. I think they will truly last a lifetime especially with the help of this wonderful customer service department. I've had the benches for years and needed some new screws for them and customer service sent me a bag of screws with no questions asked, no charge and mailed them free of charge. Terrific company.

No they don’t last a lifetime ,what does? Yes they cannot be exposed to sunlight 24/7 ,but mine has been out in harsh weather since 2011 I have had to replace the slats ,but easy to do. I am no longer under warranty,but still a bargain replacing them.The rep that helped me Sarah, is personable and friendly,besides helpful and speaks great English ,go figure,not like some suppliers.Very sweet lady,nice for a change!

I received 2 benches and had them for a short time when we experienced golf ball and baseball sized hail. The benches held up surprisingly well, but a couple of slats were broken. Understanding this is outside normal conditions, I contacted customer service to see if I could buy replacement slats. Lifetime not only provided replacement slats, but did so free of charge. Thank you Lifetime!

I bought a Lifetime folding bench a few years ago. One of the boards on the bench broke. I contacted Lifetime via email. The representative advised me that the bench was out of warranty, but he would gladly send me out a new replacement board. I can’t thank Lifetime and the representative enough.

I have two benches that are about ten years old. I had an issue with a broken slat. After contacting Lifetime I was connected with Heidi in customer service. Heidi addressed the problem, and responded promptly to every email and question or concern I had. Great company and service.

I needed some replacement parts for my outdoor benches. Heidi helped me to replace the parts in a timely manner. She was professional, responsive, and highly effective communicator. Due my pleasant experience of coordinating with her, I have a positive experience with Lifetime and will continue staying with Lifetime products and be happy to introduce and share my experience with family and friends.