I probably have a hundred lifetime products. I ran into some problems with a couple of my benches. Customer service was so quick and easy to work with and got everything fixed. Their tables and conveyance benches are extremely durable and easy to use.

I have seven of these great benches. I think they will truly last a lifetime especially with the help of this wonderful customer service department. I've had the benches for years and needed some new screws for them and customer service sent me a bag of screws with no questions asked, no charge and mailed them free of charge. Terrific company.

I bought the convertible bench for my small deck so I could use it for a picnic table. It is sturdy and looks wonderful! It's easy to convert to a bench just by squeezing the handle on either side. The hinge was missing a couple of holes and I had to call to get a replacement part. They sent that and had it in a week. Assembly wasn't too bad. I was able to assemble myself. Only tool needed that's not included is a needle nose plyer. I am very happy with my purchase.

Purchased the convertible bench table about six years ago and it looks as good now as it did when purchased even though it has been outside in temperatures ranging from minus 20 to 100 degrees. Recently noticed two of the slates had cracks where they were held in place with screws. Notified Lifetime representative and within two working days new slats were on the way, free of charge! Would purchase, if needed, another lifetime table without hesitation.

We love the finished product. Assembly was a bit challenging and a couple of suggestions for Lifetime are given later. I also used a screwdriver to loosen the extremely stiff cotter key by inserting and twisting the screwdriver into the end of the cotter key. The rubber mallet then was used to snap the key into the hole by holding the bar on a cement step with my foot and pounding a quick snap of the mallet to the cotter key loop. Perhaps a lighter weight cotter key would have been a better choice by Lifetime.

These benches are so nice! Easy to convert, looks really sharp, and they’re several steps above the cheap plastic tables. It’s true, they don’t lay flat when stored, so they aren’t for you if that’s what you need. We’ve already gotten a lot of use out of them as both benches and tables. If I had one gripe, I’d say that I wish there was a bit more of a stain resistance on the slatted table material. We frequently eat dinner outside, and while they’re easy to wipe off, there’s spots leftover, like a grease spot. Not a huge deal, but my tidy soul wishes you could return it to pristine. The benches have been out in the sun for several weeks, as well as in pounding rain without issue. They really are an awesome, innovative design.

We bought this a couple years ago and it has held up well. We have 3 kids and they have abused it in ways the only thing they broke was one of the wood slats which when I called lifetime they replaced for free and had it to me they in less than a week

Slats on my Convertible Bench were broken. I called to buy some replacement parts. The customer service representative sent me what I needed complimentary. They arrived a couple of days later. I am very pleased. I haven't experienced a company standing behind their product as well as this in a long time.

I love this bench for it's versatility on my small upper deck in providing seating and a table surface when needed for dining. It would be perfect for a balcony that could accommodate the length. I must say the company has excellent customer service. Due to circumstances in these strange times I had to order replacement parts twice through the website after purchasing the bench from an online retailer. One part was missing when I began assembling the seat, then another several weeks later that I damaged trying to finish the back without a helper. Both replacements were made quickly and without any hassles. I did provide my original purchase information to them. The only improvement I could ask for would be a color addition to the lineup, black frame with grey boards. The brown works OK with my other chair but black would be better.

I had purchased 2 benches that converted into a full sized picnic table. We built one bench and then realized that parts were missing for the second bench and could not finish building. I reached out to Lifetime and they got back to me quickly. They were super helpful and parts were delivered quickly. Really happy.