I have 4 convertible benches for my deck. When we have a large gathering we have a beautiful large picnic table and when we are done plenty of room for bench conversion to sit and visit. I recently had some slats pop at the ends. I contacted lifetime via e-mail to get replacement slats and not only did they respond right back but within a few hours they had them on their way at no charge. This is one heck of a great company. Neighbor came over and I told them about the service and he ordered 2 convertible benches for his patio. Rare and great company with one heck of a super service department. I'm a lifetime fan and all my future purchases is LIFETIME.

I have bought six of these convertible benches, but one had the screws in the back versus in the front as with the newer models. Impact on the front caused the slat to come apart from the rest of the assembly. Kyle and the Lifetime team wasted no time providing replacement parts to bring this bench up to par with the others. Thanks for the outstanding customer service!

The bench has worked well for our little family. The slates did break after a while from being in the sun. When I contacted costumer services via email they quoted me a price and told me to call the 1800 number, when I did I was surprise that they offer to replace it for free under warranty. I was not expecting it and was really happy to save some money of course.

We recently purchased 2 of these for use at our vacation home. They arrived as scheduled and the assembly was quick and easy with good instructions. The convertible bench/table along with ability to use the 2 of them together to form a picnic table makes them a perfect fit for our plans. I am certain that they will be used regularly and will provide years of service. Very happy so far!

Great sturdy design - just wish it came assembled! Took my husband a couple of hours and a look at a YouTube assembly video to get it together, but it is better than we ever expected! Clean modern lines and very sturdy. Easy mechanism to switch from bench back to table top. Highly recommend.

we had the convertible bench for more than 10 years sitting in our uncovered patio and Is still in good shape despite being under the sun and rain on those years, no rust and most of the slats are still good.Unfortunately 2 of the slats have come to its end and had chipped and cracked. Contacted costumer service for replacement for the slat only because we do not want to replace the whole thing since its still in good shape. Got a reply the next day and shipment of the replacement parts were processed the same day. Very impressed not only with the product but the costumer service as well. We’ll definitely recommend!

We bought this item and have used it for several years. A few slats cracked due to the weather and we contacted Lifetime to find if we could find replacements. The company sent us complete replacements. We are very impressed with the service and the product.

We bought 2 of these benches to convert them into a picnic table and the mechanism is smooth and they are larger and more sturdy than we expected--easily seats 3 grownups and they are great as benches and as the converted picnic table. One slat was damaged on the back rest and there was also a gouge in the box so it was obviously a shipping issue. I called Lifetime and they were very efficient and friendly and immediately sent out a new slat with the screws, no hassle and no cost within 2-3 days.

We recently replaced all of our outdoor Hardscape areas around our house. This bench was perfect to give us seating space on our back patio/porch area, that converts quickly into extra table space when we have family and friends over. It will also be handy as a potting bench when I redo my outdoor pots in the Spring.

Great concept. Sturdy construction and easy to follow directions. Biggest issue is the provided washers that allow it to convert to a table are very flimsy. Even though we followed the directions and didn’t tighten the nut too much, the washer disintegrated while we were just testing the function of the bench to table. We had to go to the store and buy more durable washers, disassemble that part, then reassemble it. It now works fine but I wonder how long it will last before those need to be replaced again. Such a shame that part was such a pain. It should include better washers.