I run a Farmers Market and have 12 of these Benches. They are out in the open with all kinds of weather for the public to use. Yes, there have been slats that come up, but with all the use the benches get, I think that's minor. Customer Service is great! They are sending me out more screws, free of charge.

I bought two of these folding benches at a big box store sometime between 5 and 10 years ago. We have used them a lot together as a picnic table on the patio and separately as benches around the fire pit. The other day, one of the slats broke and I googled and found this web site and filled out a contact form. That was Sept 5th. Today is Sept 11th and I received my replacement slat, including new screws. This wasn't a total surprise because in the interim I received several emails from Customer Service regarding the order and shipping status. Not only are these benches innovative and durable - being able to order a part and receive it in less than a week in this day and age is absolutely incredible.

I love this bench and noticed after about a year and a half that one slat had a crack in it where the screw was put in. It just showed up all of a sudden. I called the customer service number on my paperwork and a very friendly young lady asked me a few short questions and sent me a new board

I love this bench for it's versatility on my small upper deck in providing seating and a table surface when needed for dining. It would be perfect for a balcony that could accommodate the length. I must say the company has excellent customer service. Due to circumstances in these strange times I had to order replacement parts twice through the website after purchasing the bench from an online retailer. One part was missing when I began assembling the seat, then another several weeks later that I damaged trying to finish the back without a helper. Both replacements were made quickly and without any hassles. I did provide my original purchase information to them. The only improvement I could ask for would be a color addition to the lineup, black frame with grey boards. The brown works OK with my other chair but black would be better.

I had purchased 2 benches that converted into a full sized picnic table. We built one bench and then realized that parts were missing for the second bench and could not finish building. I reached out to Lifetime and they got back to me quickly. They were super helpful and parts were delivered quickly. Really happy.

We bought two benches that make into a table 9 years ago and have loved them. We had a board crack after 9 years that’s not bad. Lifetime replaced this item . Very happy with this company. We live in Michigan and get some bad winters, we keep these out year around uncovered . Still in very good shape. I scrub them down in spring like I do with other outdoor items.

These benches are so nice! Easy to convert, looks really sharp, and they’re several steps above the cheap plastic tables. It’s true, they don’t lay flat when stored, so they aren’t for you if that’s what you need. We’ve already gotten a lot of use out of them as both benches and tables. If I had one gripe, I’d say that I wish there was a bit more of a stain resistance on the slatted table material. We frequently eat dinner outside, and while they’re easy to wipe off, there’s spots leftover, like a grease spot. Not a huge deal, but my tidy soul wishes you could return it to pristine. The benches have been out in the sun for several weeks, as well as in pounding rain without issue. They really are an awesome, innovative design.

Great sturdy design - just wish it came assembled! Took my husband a couple of hours and a look at a YouTube assembly video to get it together, but it is better than we ever expected! Clean modern lines and very sturdy. Easy mechanism to switch from bench back to table top. Highly recommend.

Purchased the convertible bench table about six years ago and it looks as good now as it did when purchased even though it has been outside in temperatures ranging from minus 20 to 100 degrees. Recently noticed two of the slates had cracks where they were held in place with screws. Notified Lifetime representative and within two working days new slats were on the way, free of charge! Would purchase, if needed, another lifetime table without hesitation.

We bought this item and have used it for several years. A few slats cracked due to the weather and we contacted Lifetime to find if we could find replacements. The company sent us complete replacements. We are very impressed with the service and the product.