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Customer reviews for Lifetime Weather-Resistant Mocha Brown Convertible Bench for
Lifetime Weather-Resistant Mocha Brown Convertible Bench
4.6 out of 5 stars
stars
390 ratings365 reviews
  1. 5 stars83% (324)
  2. 4 stars8% (30)
  3. 3 stars3% (13)
  4. 2 stars3% (10)
  5. 1 star3% (13)

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Showing 181-190 of 365 reviews
Aug 19, 2020
Reviewer name: Agent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bench

I've had this bench for a number of years and have not had any problems with it. It has remained outdoors uncovered without incident. Recently one of the slats on the seat of the bench cracked and I had to order a replacement.

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jul 27, 2020
Reviewer name: LN Seiger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great benches!

Love these benches! We now have 3 by our fire pit. They hold up very well even through our long Montana winters!

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jul 23, 2020
Reviewer name: Wildbirds
5 out of 5 stars
5 out of 5 stars review

Very popular bench

I wanted a table outside for my staff to eat at during the pandemic. My husband and I put it together in a little less than 2 hours. It was a little bit challenging for us, but credit to the manufacturer that all the parts were labeled and securely packaged. Directions were clear, step by step, and we did not have a misstep. Tips: have a rubber mallet and use the head to support the weight of the table against the leg while putting in the long screws, and a flashlight can help you align the holes underneath the table. The bottom line is that this bench/table is gorgeous, sleek and solid. The staff loves the table and so do so many passers by.

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jun 30, 2020
Reviewer name: Kevin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement part

I lost a spring while assembling and I called for information about replacing it. I spoke to Rian from a call back. I explained I needed the spring and without hesitation there was an offer to send a free replacement. Rian was warm, friendly, and a great positive attitude. Thank you

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jun 25, 2020
Reviewer name: Ramesh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

OUTSTANDING CUSTOMER SERVICE

I bought 3 new convertible benches as add ons to the previous 4 that I bought a few years ago. There was discoloration on the slots for two units (on the sitting bench and the table top). Jonathan was very helpful.

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jun 21, 2020
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great customer service

I called to get replacement slats for my bench. The representative was very helpful and even decided they could be replaced without cost.

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jun 3, 2020
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everyone loves them

Nice design

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
Jun 2, 2020
Reviewer name: Karen D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very durable!

Great addition to our from porch!

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
May 25, 2020
Reviewer name: Kathyjo69
2 out of 5 stars
2 out of 5 stars review

Broke when sitting poor workmanship screws loses slats broke

Slats broke did not replace them

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109
reply from reviews

I'm so sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

May 19, 2020
Reviewer name: Arik
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Second time replacing parts

Second time replacing parts , this time they cost me as mach as new bench .

Review from lifetime.com
Helpful?5OKAAS6YM21V13645222109