[This review was collected as part of a promotion.] Customer service was quick to offer replacement slats ant no cost, they even paid shipping! Great customer service!

We have loved these bench/picnic tables, they are durable enough for a commercial application and extremely versatil, we use them as half or full tables as well as benches. Great product with an innovative design!

Bought two benches in 2015. One slat broke, and I requested a replacement. Turns out they no longer make those slats, so they replaced the seat and backrest at a very minimal charge. Couldn’t be happier! Next up - adding a glider!

I bought this product about 6 months ago and when we opened it one of the slats had a crack in it but when I called lifetime it was easy to get it replaced real easy to work with thank you lifetime and the associate was awesome

I needed to order replacement slats for my convertible benches but wasn’t sure on my model no. Devon helped me through that and included the associated fasteners.

I need some replacement parts and Randy was able to help me to solve this problem. He was quick and eager to help. Just based on my experiences with customer service, I would say I am a lifetime "Lifetime" customer.

We have had this bench for years. It has served us well. However after years of service several of the slats broke. Lifetime replaced the slats no problem. Great customer service

Called seeking missing hardware. Simple voicemail system, near immediate human contact. Friendly discussion and immediate response - received verification email replacement parts on order. Thanks.

I appreciated Gage's candidness and going above and beyond my expectations in replacing my slats for my two Model 60054 bench tables...I will be purchasing more LIFETIME products in the future!

We have had the convertible bench at our business for over a decade and it still works perfect. Several slats have broken over the years, but CS has promptly replaced them for free.