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Customer reviews for Tineco GO H2O SENSE Wet/Dry Mop & Vacuum with Mess Detection for
Tineco GO H2O SENSE Wet/Dry Mop & Vacuum with Mess Detection
4.5 out of 5 stars
stars87 ratings70 reviews
  1. 5 stars75% (65)
  2. 4 stars17% (15)
  3. 3 stars1% (1)
  4. 2 stars0% (0)
  5. 1 star7% (6)

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Showing 21-30 of 70 reviews
Jul 1, 2025
Cloe
1 out of 5 stars review

Not very good

Didn't care for it doesn't clean as good tried it now I'm stuck with it

Helpful?4G07Y1L0IDXX13640954647
reply from Tineco Support

Thank you for reaching out and sharing your feedback about your Tineco vacuum. We’re sorry to hear that it didn’t meet your cleaning expectations. Your satisfaction is important to us, and we’re committed to using your feedback to make improvements.<br /><br />Based on your description, it seems that the vacuum’s cleaning performance was not up to the standard you expected. We understand how frustrating this can be, and we apologize for any inconvenience caused.<br /><br />For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have any specific concerns or questions about your vacuum’s performance, we’d love to assist you further.<br /><br />Please reach out to our customer service team at support&#64;tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a positive experience with our brand.<br /><br />Thank you for your understanding, and we hope to have the opportunity to improve your opinion of Tineco.

Jan 24, 2026
Melinda
5 out of 5 stars review

love this

i absolutely love this machine. i am disabled and this is easy for me to use. i find it easier than traditional mopping. Plus I think my floors look cleaner.

Helpful?4G07Y1L0IDXX13640954647
reply from Tineco Support

Dear Melinda,<br /><br />Thank you so much for your wonderful review! We are thrilled to hear that you absolutely love the machine and that it has made cleaning easier for you compared to traditional mopping. It is great to know that your floors are looking cleaner and that the design is user-friendly for your needs.<br /><br />We truly appreciate you choosing Tineco. If you have any questions or need assistance in the future, please do not hesitate to contact us.<br /><br />Best regards,<br />Tineco Customer Service Team

Oct 5, 2024
italiaflgirl76
5 out of 5 stars review

Works amazingly!

[This review was collected as part of a promotion.] This floor washer is absolutely amazing!! I watch my 1 year old grandson during the week & is crawling around everywhere! Having wood flooring all through out the house, it gets pretty dirty on a daily basis. It has a stand that I love, and it is super easy to use! The noise level is about a 3 as well!

Review from influenster.com
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Sep 29, 2024
theamandashow
5 out of 5 stars review

This makes me enjoying cleaning my floors!

[This review was collected as part of a promotion.] This sounds terrible, but I historically dread cleaning my floors. Like, I'll sweep here and there, but the whole rigmarole with mopping has not been my thing historically, as I just had a basic mop and wasnt into filling up the bucket, etc. So, getting this was an upgrade and.... Woo! I'm into it. Now, I will admit I lost the manual, so I was a little nervous to use it at first, but there was no need for that. All of the pieces are well labeled (ex. where the clean water goes), and there's a screen that shows many of the things to know. Oh, and how can I forget... The machine tells you what to do! I looove that it mops and vacuums... Like, who even knew that world existed?! What a dream! I really love this tool, and I have integrated it into my housework. It keeps it really simple and works well while also being minimal work. Highly recommend!

Review from influenster.com
Helpful?4G07Y1L0IDXX13640954647
Aug 17, 2024
triviakathy
4 out of 5 stars review

efficient cleaning!

[This review was collected as part of a promotion.] I’m not sure if I would’ve bought this myself because I feel like vacuums are generally bulky, in comparison to swiffers at least. I normally use the dry swiffer cloths to sweep up dust and debris before going in with the wet cloths, and that’s a two step process. I will admit that I like that I’m able to mop and vacuum at the same time. It really does cut my cleaning time in half, so it is rather convenient on that aspect. I still need to use it some more to see if I’ll integrate it fully into my cleaning routine, though I do believe that those with less time on their hands should try this out!

Review from influenster.com
Helpful?4G07Y1L0IDXX13640954647
Oct 15, 2024
anitas2
5 out of 5 stars review

Idiot proof floor washer

[This review was collected as part of a promotion.] Tineco Go H20 floor washer is idiot proof. It is easy to assemble. It is super easy to use. It is self-propelled and tells you step by step to clean. It definitely cleans the floor. It will even vacuum up trash and hair. I was embarrassed how dirty the water was. It also self cleans the brushes, which keeps it from smelling. It tells you to empty the dirty water so it dont smell. The only downfall is they say to use the Tineco brand cleaning solution, which is a little pricy, but it does work. You will be shocked at how good it works.

Review from influenster.com
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Oct 23, 2024
ridaa21
5 out of 5 stars review

total game-changer for vacuuming and mopping at the same time

[This review was collected as part of a promotion.] I received the Tineco Go H2O Sense cordless vacuum for free from Influenster, and I am incredibly impressed! This cleaner is a game-changer. It effortlessly vacuums and mops at the same time, making cleaning my home much quicker and easier. The self-propelled feature is fantastic for maneuvering around, even in tight spaces, and it's super quiet too..

Review from influenster.com
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Nov 21, 2024
turquesac_721834
5 out of 5 stars review

Cleaning Machine!

[This review was collected as part of a promotion.] With two kids and two dogs, this machine has its work cut out for it! I actually owned a different version of a wet mop vacuum and its battery did not last nearly as long as this one. I can do about half of my 2400sqft house in one charge and have to refill the cleaning solution tank once or twice. It is super easy to clean when you are done. Run the self clean mode and then dump out the dirty water, rinse out the containers and dry the filter. This isn’t overly loud and the display screen is very useful for battery life.

Review from influenster.com
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Sep 26, 2024
maries293
5 out of 5 stars review

The Ultimate Cleaning Companion!

[This review was collected as part of a promotion.] I recently got my hands on the Tineco GO H20 Sense, and I couldn't be more thrilled with its performance! This innovative cleaning tool has transformed my cleaning routine into a breeze. Its smart features, like the automatic cleaning mode and self-cleaning capabilities, save me time and effort, making it perfect for my busy lifestyle. The suction power is impressive, effortlessly picking up dirt and debris from various surfaces. I also appreciate the lightweight design, which makes maneuvering around my home a joy. The battery life is fantastic, allowing me to tackle multiple rooms without worrying about running out of power. Overall, the Tineco GO H20 Sense is a game changer for anyone looking to simplify their cleaning process. I highly recommend it to anyone in need of a reliable and efficient cleaning solution!

Review from influenster.com
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Aug 20, 2024
clarak31
5 out of 5 stars review

Effective, impressive combo of a vacuum and mop

[This review was collected as part of a promotion.] I was impressed by this vacuum/mop combo more than I expected to be. It is a pretty sophisticated piece of machinery! Set up was easy. It is so light and has an “Auto” mode where it pretty much pulls itself along. It was quiet and the suction power is the best in “Max” mode I found. You can see in the attached photo it pulled up a ton of dirt and grime in my kitchen. Once the floor dried it was not sticky at all. The head is small so it does take a lot of passes and I’m not sure that the dirt sensor is completely accurate but that’s not necessary for it to work and work well. Cleaning is kind of gross - pro tip: auto clean the brush head before dumping the water so you don’t have to do it twice!

Review from influenster.com
Helpful?4G07Y1L0IDXX13640954647