Thank you for taking the time to share your feedback. We're truly sorry to hear that you're not satisfied with your Tineco product. Your experience is extremely important to us, and we want to assure you that we take these matters seriously. We are committed to using your feedback to improve our products and services. Based on your description, it seems that you are not happy with the overall value of our product. We understand how disappointing this can be, and we want to help address any concerns you may have. We’d love to assist you further and discuss how we can improve your experience. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We're here to help and ensure you have a positive experience with our products. Thank you again for your feedback. We hope to have the opportunity to restore your confidence in Tineco.