[This review was collected as part of a promotion.] Bought to replace an older similar model after the drum bearings wore out on the older model. Newer model has nicer features, larger door opening and slightly larger drum. Overall much nicer unit and similar enough in design to blend in with our original dryer that is still operational.

[This review was collected as part of a promotion.] We needed a new washer for our new house purchase. This machine has not disappointed. I did research for months on the most economical and best washing machine and finally purchased this Samsung. It’s quiet and super functional.

[This review was collected as part of a promotion.] I Bought this a few months ago, bc a 6 yr old model I had conked out. For the price I couldn’t complain and because it’s a newer version of the one I had before, it matches my dryer. So far so good, it gets ran multiple times a week with no indication of slowing down.

[This review was collected as part of a promotion.] Been using the machine for over a month. Cleans great. Easy to use controls. It's the largest machine interior I have ever had. Holds a lot of clothes and bedding items. Great for families.

(This review was collected as part of a promotion.) Bought this washer a few years ago and never had an issue. Works well and has lots of room which is good as we are a family of five. The self clean option is very nice and ensures the washer stays clean and has no odours.

I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.

I bought my laundry pair approx 4 years ago and am so disappointed. My washer has orange residue from softer holder - possible rusting screw..: no one seems to know and although we vacuum lint trap on a regular basis… still had a lint fire. Dryer is designed with lint trap just above motor. Lint continues to roll off lint collector to motor. I have had numerous appliance maintenance professionals to my home with no answers. I’m in constant fear of a house fire. I am getting rid of both as soon as I can afford another set.

one of the counter weights of the drum broke off; searching the reviews i see it's happened to others too. the replacement process has been horrible too; i am now giving up getting another samsung and going to work on getting cash back and buying a different brand. buyer beware....

Bought this machine 1 1/2 years ago . Last Night it flooded my floor ( I heard the water pouring onto floor ) . I dont know where the water came from but I know where it did not come from . The hoses are perfect and connection to machine also perfect ( no water) . So the issue is the machine itself . I double checked the filter which had barley a piece of lint in it . I unplugged it .. waited plugged again just to get water out of machine .... well it wouldnt spin or drain . I used the emergency drain to try to get the water out and NO water came out yet there is water in the machine. You dont expect a washer to flood your floor being 1 1/2 years old .. so beware .. the machine also never once had anything pop up to self clean . I do make sure it is clean but no message like they said . I was a long time Samsung appliance user ( my fridge , my dishwasher ) BUT they are not making things like they used to . I am looking for a new machine since warranty was for 1 year ( used to be 2 years .. wonder why .. you know why ) ... so I wont be buying Samsung . do not buy this or you might have a flood and yes it causes lots of issues when floor is flooded.

By God’s grace He built me a house. One year in the ice maker on my Samsung Family Hub had problems. Same year my Samsung dishwasher had issues, and now my washer is malfunctioning. Save your money for another brand. I’m tired of trying to get “All Things Samsung” repaired. Only trust reviews that have used the product for some time.