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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars1,486 ratings1,465 reviews
  1. 5 stars78% (1,156)
  2. 4 stars14% (206)
  3. 3 stars3% (38)
  4. 2 stars1% (19)
  5. 1 star5% (67)

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Showing 921-930 of 1,465 reviews
Sep 30, 2024
ecnghm
4 out of 5 stars review

Good washing machine. Long cleaning cycle

[This review was collected as part of a promotion.] We've had this for a couple of months now. It's OK. It does a decent job. The one thing that prevents giving a fifth star is that the cleaning cycle takes over 3 hours. The first time that happened I called service to see why that was so. The answer I got was it should only take an hour or so. Well, come to find out later, that wasn't true. It does take more than 3 hours, so, make sure you allow for that in your plans to buy this washer.

Review from Samsung US
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Jan 3, 2022
Sammay05
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I love this washer and dryer set! I’ve had Samsung appliances before and it doesn’t not disappoint. It works great, and is not load at all. I have only had one problem so far and that was because hair clogged the seal around the washer. With a quick clean and periodic checking it has not done it again. Perfect family washing and dryer set!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jun 25, 2023
LuvABargain
4 out of 5 stars review

Gets the Job Done

[This review was collected as part of a promotion.] We purchased this model 1 month ago and are so pleased with it. The spin cycle is amazing, my clothes are almost dry and this was a big issue for me. The clothes come out clean and fresh. I do make sure to leave the door open and I remove the soap dispenser drawer which also accumulates water and prevents any smell. Its not as fancy as the other models, I realized I didn't need them and most importantly It Gets the Job Done.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jan 17, 2025
Wuzn_me
4 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I absolutely love it! Two things I don't like: no light like the dryer but I'm assuming because there's water involved 😆 and I can't changed the door position. When they installed it, I didn't even think about the direction the doors would swing open, so my washer is actually on the wrong side and I can't move it now 😢.

Review from Samsung US
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Nov 1, 2022
Shiva
3 out of 5 stars review

Washer

[This review was collected as part of a promotion.] The installers are lazy fellows. They did not install due to light other work. Simply left the washer with unhook. Unit is good but installers are bad. Really I do not like to hire them if I am samsung owner.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

Aug 9, 2024
Matt
1 out of 5 stars review

Washer is less than two years old!

[This review was collected as part of a promotion.] My Samsung washer is less then 2 years old out of warranty. Noticed a banging noise. Took apart the machine and somehow the counterweight balance snapped in two. Very conscious of how much we load into the washer so very confused on how a piece that is made of such a hard material just snaps so Had to replace it but now it slightly leaks will have to get a new washer soon.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Hello Matt, We know what it was like when your washer started leaking. Let us help you. Check out the link below for instructions on what to do with your washer that is leaking. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "NO, I NEED MORE HELP" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147423917) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 26, 2021
Kirk A
1 out of 5 stars review

Crap

Drum doesn't clean with self clean and stinks. Front Door Seal leaks and is falling apart. Fills with water 3/4 all the time and does not finish wash. Need to unload and drain with a cloth and bucked. I will never buy Samsung appliances again. They need to stick to phones.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
reply from Operations

Hi Kirk, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Mar 2, 2023
Tee254
5 out of 5 stars review

Top washer for a great price

[This review was collected as part of a promotion.] My old washer broke, I ordered this one and it was delivered with in a few days.... My clothes are nice and clean , the washer is nice and quiet.... love the quick wash.... Overall an excellent purchase for a amazing price.... thank you....

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jan 3, 2022
momof6
5 out of 5 stars review

Perfect washer

[This review was collected as part of a promotion.] This washer is absolutely perfect for my large family. It has a great deal more space inside than I thought. I can put a queen size comforter in it and the vibration reduction technology does its job. It’s actually smaller in length than my previous washer but holds so much more. I love it!!!

Review from Samsung US
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Jan 3, 2022
Martin
4 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] We've had the washer for close to a year now. Very happy with the performance. It has a self cleaning feature that keeps the loader from smelling. An issue we had was the graphics on the control panel. They slowly started to fade. We contacted support and within a few weeks, the panel was replaced. For the price, this washer is top notch.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488