Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction forMember photos









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Quiet large capacity Samsung Washer
[This review was collected as part of a promotion.] I bought this washer several weeks ago to replace my older Samsung washer. I am very pleased with how quiet it is and that it can handle large loads of laundry. It cleans the clothes better then my older model too!
Love it
[This review was collected as part of a promotion.] This is my first brand new washer and I love everything about it. My California King size comforters get clean, my son's work clothes get clean. I am so impressed and would definitely recommend this washer
Not making appliances like they used to
Bought this machine 1 1/2 years ago . Last Night it flooded my floor ( I heard the water pouring onto floor ) . I dont know where the water came from but I know where it did not come from . The hoses are perfect and connection to machine also perfect ( no water) . So the issue is the machine itself . I double checked the filter which had barley a piece of lint in it . I unplugged it .. waited plugged again just to get water out of machine .... well it wouldnt spin or drain . I used the emergency drain to try to get the water out and NO water came out yet there is water in the machine. You dont expect a washer to flood your floor being 1 1/2 years old .. so beware .. the machine also never once had anything pop up to self clean . I do make sure it is clean but no message like they said . I was a long time Samsung appliance user ( my fridge , my dishwasher ) BUT they are not making things like they used to . I am looking for a new machine since warranty was for 1 year ( used to be 2 years .. wonder why .. you know why ) ... so I wont be buying Samsung . do not buy this or you might have a flood and yes it causes lots of issues when floor is flooded.
Hi there, We understand how you feel when the washer. To help you is all we wanted. Check out the link below to learn what to do with your leaking washer. To see the entire diagnostic, click on the embedded text and select "NO, I NEED MORE HELP." Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Below is a link to help you check why the washer is not draining. Please check the embedded words that connect to the step and watch the video fully. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ And lastly, we shared a link below to help with your washer not spinning. For more details, please check the embedded words and video included, and click "No" under "Did this resolve your issue?". Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We would love to speak with you to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148383239) to help our team pull up your information when you message us. Thank you. -Kimberly
No waste your money
I bought one and the engine mount broke before the year was up. They gave me credit to buy another one and it only lasted 14 months. The same problem with the engine mount. Now it's out of warranty and they're not responding. Don't waste your money on this brand.
Hello there, We understand how it feels if the engine mount is broken. We want to speak to you directly to provide support and see what options we can offer to help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148612966) to help our team pull up your information. Have a great day. ^Camille
Great acquisition
[This review was collected as part of a promotion.] hello hello I come to tell you about my new acquisition. a set of samsung washer and dryer front doors. As a user of everyday equipment I felt a little scared regarding these (front doors) to my surprise and satisfaction I can tell you that it has been a success. I have a girl of preschool age and she helps me with loading clothes and pouring detergents (with supervision) this has provided a link between the two since we can spend more time together and she learns in a fun way. the washing machine has a larger load capacity than a regular one, you do not have to decide what the batch size would be because it has a sensor that determines the amount of water you need according to the amount of laundry. It has several washing cycles in which ae can highlight bedding, quick wash, and sportswear among others. It has compartments for detergent, bleach and softener with extra measures.
Would recommend
[This review was collected as part of a promotion.] I’ve had this washer for one week and have run 5 loads. (Be sure to remove the shipping bolts prior to use!!!). I have used the quick wash cycle twice and love it. 19 minutes and it’s done. So far I really like this machine.
Samsung Washing Machine
[This review was collected as part of a promotion.] My wife and I purchased this washing machine about a month ago. It runs very smooth and is quieter than our old washing mashine. The people who installed the washing machine were very professional and did a great job. We are very satisfied with the purchase :)
Wonderful washer
[This review was collected as part of a promotion.] I absolutely love this washer. I was so happy to get this. At first it came without a hose but they delivered it a week later. I love the sanitize feature to clean the washer. My previous washer was okay but this washer blows it out of the park. They are so many more feature. The bright led display is bright so i can chose my cycle. It has many different temperatures. Which us really nice. It also has different wash load options. You can also choose how many spins it does in a cycle. It washes my clothes with such ease and they look amazing coming out. It has a drawer that opens for detergent, bleach and softener. I usually use tide pods but i use the drawer for my fabric softener. I have had absolutely no problems with this washer. It has exceeds all my expectations. Overall i would recommend this washer to anyone looking to buy a new washer.
Poor Product
Bought this just more than a year ago. Immediately after purchasing the product, it started leaking from the detergent tray, fixed under warranty. Now just passed the warranty, heavy water leak from door seal. Cleaned it, checked no dirt or debris etc. astonished to see many people having this problem. My bad I didn’t check the reviews before buying this product. Obviously the product will not be attended as it not under warranty anymore. Today I bought a dishwasher and absolutely even refused to look at Samsung product! Never ever a Samsung product again in my house.
Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
DO NOT BUY
DO NOT BUY THIS WASHING MACHINE. we used it 3 times and the drum came lose and caused the washing machine to jump around and nearly destroy our laundry room. We have the machine for 5 days. Samsung is not answering for this or offering to replace it or even fix it at this point. Our repair guy said this is a known issue that has been occurring for over a year. We are devastated and now completely without a washer. Save yourself the headache. Samsung warranty is AWFUL!
Greetings, Your experience with the washer matters to us. Let us send you links to help your washing machine from shaking. Your washer may shake and move while spinning. Learn more from these links below: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ https://www.youtube.com/watch?v=ywOrH59K9Rw To get the best results when you’re doing laundry, it’s important to consider the weight of each load that you’re washing for better performance: https://www.samsung.com/us/support/answer/ANS00080262/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145097895, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel




