Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

Member photos

  • +759 images
Sort by |
Showing 1,091-1,100 of 2,033 reviews
Jan 22, 2022
Reviewer name: Ammy
5 out of 5 stars
5 out of 5 stars review

Great overall machine

[This review was collected as part of a promotion.] I'm extremely happy with this machine for a variety of reasons. Firstly the capacity - I can easily wash my comforters at home now and that is a huge convenience especially with the pandemic. Secondly there are enough settings to meet all my needs without overwhelming me. Next the self clean cycle ensures that I am not washing my clothes in a dirty machine. Additionally its quiet and energy efficient. Overall a great machine.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Apr 12, 2023
Reviewer name: Jesskewl
1 out of 5 stars
1 out of 5 stars review

Simply stated the Worst

Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Hi there, We aim to have this resolved. Before choosing your new laundry set, there’s much to consider before the installation, such as your hook-up location, outlet voltage, and whether you need gas or electric. You may refer to these links and videos: Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4 Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145681125, to help our team pull up your information. Have a great day. Melardo

Dec 11, 2023
Reviewer name: ScammedinSC
2 out of 5 stars
2 out of 5 stars review

Meh washer

[This review was collected as part of a promotion.] Washer ok but the offer for the e-certificate is a straight up scam. This is the 2nd time I purchased the washer. It tends to get a little uneven, but cleans fine if you read the instructions (which aren't included).

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Greetings! We thank you for taking the time out of your busy schedule to share your experience with us about your Samsung washing machine model. We encourage accessing a digital copy of the user manual on the website for free as Samsung strives to minimize the use of paper to help our environment. I have shared this model's user manual link below for your reference. https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf In addition, you may follow the steps outlined in the Samsung link below if you get an unbalanced load error. There are five major steps to guide you with sub-steps and hyperlinks that you can click for additional help. The link shared also has an embedded video which we recommend watching in full. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ To better assist you and to collect more details about the e-certificate, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146630242 to help our team pull up your information. Leo

May 23, 2023
Reviewer name: John in FL
5 out of 5 stars
5 out of 5 stars review

Happy with purchase

[This review was collected as part of a promotion.] We have been using a Samsung washer for over 15 years, just bought a new one to update the house. Very happy with this new purchase, simple to use and great new features and already see a drop in my electric bill.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
May 25, 2023
Reviewer name: Kaymarie
5 out of 5 stars
5 out of 5 stars review

excellent!

[This review was collected as part of a promotion.] I got the samsung front load washer and dryer set installed today and I have washed a few loads. It has been great so far! The washer is quiet and the dryer works good. I like that you can see how many mins there are left in the cycle and all the ways to customize settings. They are also very pretty! Love the color and the sounds. 😊

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Oct 29, 2023
Reviewer name: SameerM
1 out of 5 stars
1 out of 5 stars review

Poor Product

Bought this just more than a year ago. Immediately after purchasing the product, it started leaking from the detergent tray, fixed under warranty. Now just passed the warranty, heavy water leak from door seal. Cleaned it, checked no dirt or debris etc. astonished to see many people having this problem. My bad I didn’t check the reviews before buying this product. Obviously the product will not be attended as it not under warranty anymore. Today I bought a dishwasher and absolutely even refused to look at Samsung product! Never ever a Samsung product again in my house.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Jan 5, 2022
Reviewer name: FallenAshes
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I needed a washer to replace the one that stopped working. I had a Samsung one for about 9 years before it finally stopped, and knew I wanted to replace it with another Samsung. Everything is working as expected. I love all of the features the washer has.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Dec 14, 2023
Reviewer name: Jamie8115
5 out of 5 stars
5 out of 5 stars review

Great Product

(This review was collected as part of a promotion.) Bought this washer a few years ago and never had an issue. Works well and has lots of room which is good as we are a family of five. The self clean option is very nice and ensures the washer stays clean and has no odours.

Review from Caddle
Helpful?70VBPJFKI1AE13639806488
Aug 14, 2024
Reviewer name: Kimberly69912
5 out of 5 stars
5 out of 5 stars review

Perfect Famil Dishwasher

This dishwasher saves me so much time after dinner, I load it up and walk away. It's so easy to set and quiet when operating. There is ample room in the dish baskets both upper and lower, that I can fit several days of family dishes in if I need to. Dishes always come out clean and sparkling.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
Jul 11, 2025
Reviewer name: Mom2jngncna
3 out of 5 stars
3 out of 5 stars review

Buy the next model up

[This review was collected as part of a promotion.] It meets the basic needs, but it doesn't fully replace what I had. The door doesn't feel like it is closed without a firm push, but the framework is plastic making me hesitant to really shut it like my old one. I compared it to another Samsung model but felt the other model had too many features I wouldn't use, but should have spent the extra money. While this washer does what I want it to, it NO save setting. So I had to make a chart, laminate and hang it for my teens, as this doesn't even save the last cycle/setting used. You also need hold the start button, it's not a quick touch. Almost annoyed that we bought the warranty, as my previous washer only lived 7 1/2 yrs without one (and a lot of CPR).

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Greetings! It’s clear you’ve put thought into choosing a washer that fits your home and family’s needs, and you’ve made the most of the features it offers. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149946406 to help our team pull up your information. Leo