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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,101-1,110 of 2,033 reviews
Dec 31, 2021
Reviewer name: New set rocks
4 out of 5 stars
4 out of 5 stars review

Love my new set

I bought this set two days ago. Only two minor complaints: washing machine cord very short, would be find if you lived in a modern home where you maybe stacking these, but for a older home, it is a challenge. The packing bolts; extremely confusing instructions given. You have a very long screw which you assume is the bolt, but in fact you have to pull the bolt out after removing the screw. If your little black cover does not fit in the hole, you still have a bolt to remove.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
reply from Operations

Hi New set rocks, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Washer! 

Mar 3, 2025
Reviewer name: Marshall3555
5 out of 5 stars
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] I bought this washer about a year ago and have been very pleased with its performance getting my families wash clean. I found it intuitive to operate. Washer tub is a good size for my weekly washing needs. Overall I recommend this companies products.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Aug 5, 2025
Reviewer name: Jesus is love
1 out of 5 stars
1 out of 5 stars review

Stopped working 4 years don't buy expensive

Lasted only less than 5 years. I had to replace the rubber right away because mold kept building and let me tell you it's not cheap 100 bucks. This thing just stopped working rattling super loud. I would tell you to save yourself a headache and but a top load this is what I'm about to do unfortunately.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Greetings! It makes sense to want lasting value from something you’ve invested in—especially when you've put time, effort, and money into keeping it in good shape. Let us help. I have shared a Samsung link below to help with your experience with the washing machine. The link contains an embedded video that we recommend watching in full, as well as hyperlinks that can be visited for additional help. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Mold in washing machines—especially front-loaders—can develop due to leftover moisture, detergent residue, and limited airflow, creating ideal conditions for mold growth. Areas such as the rubber door gasket and detergent drawer are particularly prone to buildup. Because these conditions result from everyday use, it’s important for users to take preventive steps: regularly wipe down damp surfaces, leave the door open after each wash, and run routine cleaning cycles to keep the interior dry and fresh. Proper maintenance is key to preventing mold and preserving the washer’s performance. For detailed guidance, visit the support link below: The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150267744 to help our team pull up your information. Leo

Aug 31, 2025
Reviewer name: Susie
5 out of 5 stars
5 out of 5 stars review

Great washing machine

[This review was collected as part of a promotion.] This washer had been amazing ever since I had it, I’ve had no problems at all and it is very quiet. It provided me peace in a time of struggle. When my clothes come out they are in prestige condition.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Oct 3, 2023
Reviewer name: JanJan
5 out of 5 stars
5 out of 5 stars review

Ample capacity to wash

[This review was collected as part of a promotion.] Purchased less than a month ago online so I wasn’t sure how big a load could be washed at one time. Once it was delivered and hooked up I was pleasantly impressed with the load capacity! After having to take my king size bedding (comforter included) to the laundromat for so long, I am glad I made this purchase because I can finally fit my bedding into a single load😌

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 23, 2024
Reviewer name: WasherNeeded
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] I bought this washer a month ago when my old washer all of the sudden broke. It's been great and does what is needed, which is to wash my clothes. I didn't know all the other features, which I thought were cool but probably would never use. The price was reasonable.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
May 1, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Front Load Washer! Gets The Job Done

(This review was collected as part of a promotion.) This is a great front load washer. We've had it for about two years now and it gets the job done. Our clothes are always clean (no missed spots) and I love how many different settings there are from delicate to bedding to heavy load. I also find that it seems to be quite energy efficient and conserves water. Highly recommend this Samsung washer for all your laundry needs!

Review from Caddle
Helpful?70VBPJFKI1AE13639806488
Jan 5, 2022
Reviewer name: FallenAshes
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I needed a washer to replace the one that stopped working. I had a Samsung one for about 9 years before it finally stopped, and knew I wanted to replace it with another Samsung. Everything is working as expected. I love all of the features the washer has.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Oct 3, 2025
Reviewer name: BIGRICH
5 out of 5 stars
5 out of 5 stars review

BETTER THAN EVER

[This review was collected as part of a promotion.] this machine replaced a 20 year old samsung washer, the improvements are great, the maching could not be beat when it comes to washing heavy loads. vibration free and the design makes it easier to use.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Feb 9, 2025
Reviewer name: ccshopgirl
1 out of 5 stars
1 out of 5 stars review

Not making appliances like they used to

Bought this machine 1 1/2 years ago . Last Night it flooded my floor ( I heard the water pouring onto floor ) . I dont know where the water came from but I know where it did not come from . The hoses are perfect and connection to machine also perfect ( no water) . So the issue is the machine itself . I double checked the filter which had barley a piece of lint in it . I unplugged it .. waited plugged again just to get water out of machine .... well it wouldnt spin or drain . I used the emergency drain to try to get the water out and NO water came out yet there is water in the machine. You dont expect a washer to flood your floor being 1 1/2 years old .. so beware .. the machine also never once had anything pop up to self clean . I do make sure it is clean but no message like they said . I was a long time Samsung appliance user ( my fridge , my dishwasher ) BUT they are not making things like they used to . I am looking for a new machine since warranty was for 1 year ( used to be 2 years .. wonder why .. you know why ) ... so I wont be buying Samsung . do not buy this or you might have a flood and yes it causes lots of issues when floor is flooded.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Hi there, We understand how you feel when the washer. To help you is all we wanted. Check out the link below to learn what to do with your leaking washer. To see the entire diagnostic, click on the embedded text and select "NO, I NEED MORE HELP." Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Below is a link to help you check why the washer is not draining. Please check the embedded words that connect to the step and watch the video fully. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ And lastly, we shared a link below to help with your washer not spinning. For more details, please check the embedded words and video included, and click "No" under "Did this resolve your issue?". Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We would love to speak with you to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148383239) to help our team pull up your information when you message us. Thank you. -Kimberly